Parking was a pain.security was rude. When I ask where to park. I did not get a smoking room.. an house keeping was at my door at eight am. Asking if I was checking out. Then had the nerve to tell me to put up the resting sign. Was not worth the money.
Comment from Hotel Management
Sep 26, 2016 by Joseph, Hotel Management
Good afternoon, Mr. Carver. Thank you for your review. At Ameristar we pride ourselves on offering outstanding service and accommodations for our guests. In this instance, we did not meet that expectation. We look forward to sharing the details of your experience with our team and learning from your candid feedback. Sincerely, Ameristar Casino Hotel Kansas City