Ratings based on 400 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from New York

Solid hotel

Posted Jul 20, 2016
Solid hotel near Kauffman + Arrowhead stadium. Friendly staff, clean facilities and rooms. I would stay here again
3 out of 5
by A verified traveler

little difficult to find entrance to hotel drive

Posted Jun 26, 2016
Pros: Proximity to Truman Library.
Location: Close to Truman Library.
Our room was billed as non smoking but the minute you walked in, it smelled as if someone had been smoking in it.
4 out of 5
by A verified traveler

Easy and affordable

Posted May 17, 2016
Typical best western, no more no less. Clean room, fast check-in, good housekeeping, okay breakfast.
5 out of 5
by A verified traveler

Wonderful!!

Posted Apr 20, 2016
Wonderfully staff. Assistant manager helped me out
5 out of 5
by Pam

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
1 out of 5
by George from Wichita, KS

Long

Posted Apr 12, 2016 on Hotels
Took 2 hours to check in! Horrible experience
Comment from Hotel Management
Jun 18, 2016 by Front Desk Manager, Hotel Management
Hello George, I am very sorry to hear about your experience during your check in. Your feedback will be escalated I assure you that this is corrected. I hope we could have the chance to serve you better on your next visit. Thank you for your business.
2 out of 5
by A verified traveler

Wouldn't stay here again

Posted Apr 12, 2016
Room smelt terrible, staff was overwhelmed and incredibly busy, continually put on hold. Wouldn't recommend it.
Comment from Hotel Management
Apr 16, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am very sorry to hear that you were uncomfortable and was not attended promptly on your concerns. I will send report in reference to your feedback. I assure you that management team will verify what took place and address your concerns accordingly. We hope to see you again. Thank you for your business.
4 out of 5
by carol

Posted Apr 7, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Front Desk Manager, Hotel Management
Hi Carol, Thanks so much for taking the time to share with us your feedback score following your visit here at our hotel. I am glad that we have sufficed your accommodation needs, we will do our best to make your next visit a better experience. We hope to see you again. Thank you for your business.
3 out of 5
by Patricia

Posted Mar 28, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Front Desk Manager, Hotel Management
Hello Patricia, I am very happy to hear that we have sufficed your accommodation needs following your stay at our hotel. Thank you for the positive feedback score you posted for us, we will do our best to make your future visits a better experience. We hope to welcome you back to our hotel again soon.
5 out of 5
by Jozef from Omaha

nice!

Posted Mar 26, 2016 on Hotels
We had a great experience, enjoyed independence. The breakfast at the hotel was really good!
Comment from Hotel Management
Jun 18, 2016 by Front Desk Manager, Hotel Management
Hello Jozef, We thank you for taking the time to share with us your comment following your visit at our hotel. We are very pleased to hear that you enjoyed your stay. We hope to have the chance to serve you again soon. Warm regards.