Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Reviews of Comfort Inn Lees Summit @ Hwy 50 & Hwy 291

2.5 out of 5
Comfort Inn Lees Summit @ Hwy 50 & Hwy 291
963 Se Oldham Pkwy, Lee's Summit, MO

Reviews

7.6

Good

Rating 10 - Excellent. 244 out of 756 reviews" "
Rating 8 - Good. 271 out of 756 reviews" "
Rating 6 - Okay. 116 out of 756 reviews" "
Rating 4 - Poor. 67 out of 756 reviews" "
Rating 2 - Terrible. 58 out of 756 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were pretty full when we first arrived around midnight business is good and thats a good thing
Stayed 2 nights in Apr 2024

4/10 Poor

Nate

Stayed 2 nights in Mar 2024

10/10 Excellent

Asha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Mar 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Victor

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay. They took my money and did not give me a room because i did not have 100 cash for a deposit after they took my money off the card for the room. Also they would not take the card i used to book the room for the deposit. They wanted cash. I am in the process of getting a refund from Expedia. Will never stay here every.
Stayed 1 night in Apr 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Braylan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend staying here at all. The drain in the shower in my room was clogged and would not drain. The workers are rude. Can’t wait to check out tomorrow
Stayed 1 night in Apr 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

amanda, Raymore

Stayed 1 night in Mar 2024

8/10 Good

CHARLES

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Chris

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool is out of order. The ceiling in the bathroom all of a sudden at 3am down poured water from upstair running the shower or tub. There was black mold on the ceiling in the bathroom. The curtains were very filthy in the room. The refrigerator hadn't been defrosted in a very very long time. It also smells terrible. We were just notified by another family in our group that they received a message about bed bugs. GROSS!!!! Do your self a favor and go to the Hampton instead!!

4/10 Poor

Shawna

Traveled with partner
Disliked: Property conditions & facilities
Very noisy. Didn't sleep well because I could hear people in the next room & down the hall (shower running, vacuuming, laundry, etc)
Stayed 2 nights in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I would give all fives and I do go there several times a year. I don’t know if they got new mattresses or if just that room. (I love/loved their mattresses) BUt Omgosh it was a horrible experience sleeping. The most uncomfortable!!! Maybe they were waiting on a new one and this was there until the new came. I highly doubt it but I’m trying to think positive lol I’ve always had the greatest service it’s clean. I do love it there and Huckle back but if I have that experience again, I will have to start finding a different one, that makes me sad.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024

10/10 Excellent

TOM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff…. Yummy breakfast.. everything very clean and tidy
Stayed 1 night in Jan 2024

8/10 Good

Deborah, Lees Summit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Shawn

Traveled with group
Good, comfortable stay. If you like higher water pressure in hotel showers like me, then you will be thrilled.
Stayed 1 night in Jan 2024

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Christen

Traveled with family
Disliked: Cleanliness, staff & service, amenities
We checked in on NYE weekend due to plumbing issues in our home and not being able to use the water. The elevator was out, the vending machines take your money and then tell you everything is sold out and you can’t get your money back. The property is not taken care of and it’s obvious from the patched holes in the walls to the out of order laundry and elevator. The peep hole in our room was too small for the hole. The drawers in the room would not close. The towels were dingy/yellow color. Our room did not get cleaned one day even after we left. Also we had to go to front desk more than once to get our keys coded to open the doors again because they didn’t work. I would not recommend this hotel to anyone!

2/10 Terrible

Asia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
My family was discriminated against from the moment we got there. Hotel workers were blatantly rude, refused service to my elderly disabled grandmother and tried to ask us to leave a day prior to our reservation ending for no absolute reason other than it being “an accident.” I will NEVER stay at this hotel again and I encourage others not to as well. If you can’t pass a paper bag test I wouldn’t even try it.
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional, pleasant, informative. Room and halls were clean. Breakfast was very good
Stayed 1 night in Dec 2023

6/10 Okay

Allen E.

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience with out a doubt was 5 star hotel experience. Had up dated amenities- extremely clean bedding was upscale.free breakfast was a perfect touch👍most importantly the staff was sincerely professional always greeted with smile...I will most definitely be back... PERFECT 🤗
Stayed 6 nights in Dec 2023

8/10 Good

Wesley

Stayed 1 night in Dec 2023

6/10 Okay

James

Stayed 1 night in Dec 2023

8/10 Good

Pasang

Stayed 2 nights in Dec 2023

10/10 Excellent

Lareca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mike

Liked: Staff & service, property conditions & facilities, room comfort
Had two rooms and the folks got sick and couldn't make it. Everything else was awesome.
Stayed 1 night in Dec 2023

8/10 Good

Shelley

Stayed 1 night in Dec 2023

8/10 Good

Paula

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
There is no vent in the bathroom. They had no Tylenol at front desk. First time I’ve ever encountered that at a hotel!
Stayed 1 night in Dec 2023

8/10 Good

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thumbs up!`
SHORT TRIP TO watch gramdsons sporting event. nicely greated by Jamie behind the desk, room appeared freshlypainted and clean. plenty of room in king suite. there were high school kids staying down the hall, but must be plenty of soundproofing. They did not distrb my sleep. slept comfortbly and stay was uneventful. I felt this was a good choice will stay again.
Stayed 1 night in Dec 2023

8/10 Good

clay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect price and location for our needs
Stayed 2 nights in Nov 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 3 nights in Nov 2023

4/10 Poor

Skyler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We checked in at midnight after a 10 hour drive and the hotel called my room phone at 7:28 am, then my cell phone waking everyone up to ask if we were going to want housekeeping that morning. They could’ve asked when we check in or just walked by to see the door hanger…
Stayed 2 nights in Nov 2023

8/10 Good

Heather

Stayed 1 night in Nov 2023

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Esau

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel smelled wonderful when walking in. Very clean feeling. The room itself also smelled fresh & clean. Very nice. Most hotel rooms have a musty smell. Bit this one staff was very friendly. Would definitely stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Doug

Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall good place to stay. Not pleased with supply of cups, tissues etc.
Stayed 2 nights in Oct 2023

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, newly renovated. Great hotel!
Stayed 1 night in Oct 2023

6/10 Okay

Robert, Battlefield

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is tired looking and needs a remodel in a bad way. It has the worst continental breakfast I have ever seen.
Stayed 2 nights in Oct 2023

6/10 Okay

Janice

Liked: Cleanliness, amenities
Front desk clerk face timing on speaker phone behind desk and in dining room at breakfast. Toilet squealed when flushed. Tub drained extremely slowly. All draws in room did not stay closed...even had tape on one drawer which was ineffective. Room was nice and clean and most staff was pleasant and breakfast was good.
Stayed 2 nights in Oct 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023