Ratings based on 218 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Overland Park, KS

Nice hotel close to everything

Posted Feb 7, 2017
Pros: Clean, comfortable, had everything we needed and a good price.
Location: Close to interstate highway and a major artery in Overland Park. Convenient to everything.
We had to be out of our home for a week while repairs were being done due to extensive water damage. We were very comfortable in the hotel and it was close to restaurants, gas stations, shopping, etc. The hotel was clean and offered free breakfast plus free wine and beer in the evening. Liked having a microwave and frig in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2017
Breakfast was fabulous!! Staff prepares your own omelets. They have a great and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle WA

Really nice if on a budget

Posted Dec 27, 2016
It seems every Comfort Suites I stay in has an extra perk to their continental breakfast. This one had the usual food items available...Cereal, yogurt, fruit, toast, bagels and the all important waffle maker. But this one had a lady in another section who made omelets with ingredients you choose. This is a great addition. Room was simple-no frills-no complaints.
Comment from Hotel Management
Dec 29, 2016 by Corina Gonzales Front Office Supervisor , Hotel Management
Dear Guest, So happy to hear you enjoyed one of our many extra perks here at our Comfort Inn and Suites! Hope to have you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Weekend visit

Posted Nov 30, 2016
Pros: Great value at a great location and easy access to highways. Also, breakfast was pretty good.
Location: Great shopping nearby and some pretty good eateries from fast food to fine dining near by.
Great location for what we were there to do. Very nice staff and helpful and out of the way when needed to be.
Comment from Hotel Management
Dec 1, 2016 by Corina Gonzales Front Office Supervisor , Hotel Management
Dear Guest, Thank you for taking the time out of your day to fill out a survey about your recent say. We are really glad you enjoyed our new breakfast. We are glad our staff was able to help you enjoy your stay even more! Hope to see you soon!
1 out of 5
by A verified traveler

Avoid if you need good high speed Internet

Posted Nov 18, 2016 on Hotels
The wifi was one of the worst i have ever experienced. I was unable to work with the terrible connection.
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2016
New customer and new to the area. Stay was comfortable.
Comment from Hotel Management
Dec 1, 2016 by Corina Gonzales Front Office Supervisor , Hotel Management
Dear guest, Thank you so much for your feedback about your recent stay. Im glad you were comfortable during your stay. As a new guest glad we meet your expectations. Hope to see you soon
5 out of 5
by A verified traveler

Convenient,safe,clean,confortable and great staff.

Posted Nov 14, 2016 on Hotels
The location is very convenient,good people and quick check in,very clean and quiet room,hallways and elevator very clean overall,awesome area for going out to eat or even walk, there is designated smoking area that respect anybody's integrity and the price I think is not so bad.
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to let us know how convenient, safe and clean your stay was! Glad we could provide you with our best service for you. I Will let our housekeepers know how well they are up keeping our hotel! Hope to see you back soon! Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland Ohio

Bed was comfortable. Good breakfast

Posted Nov 11, 2016 on Orbitz
Location: Close proximity to a wide variety of eating establishments.
That little green night light in the bathroom is an excellent idea. The bed was warm and comfortable.
Comment from Hotel Management
Nov 26, 2016 by Corina Gonzales Front Office Supervisor , Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,
4 out of 5
by A verified traveler

Not Worth The Price

Posted Nov 7, 2016 on Hotels
It was AVERAGE for a EXPENSIVE PRICE ! The hotel its self portrays to be worth the price , but the room DEFINETLY WASNT WORTH THE PRICE , Truly should have gotten a room at the holiday inn or the Casino for the price . Breakfast was good but that's all that was worth the price
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by A verified traveler

Good Location

Posted Nov 7, 2016 on Hotels
The mattress was not that comfortable, but the breakfast was great. Enjoyed the made to order omelets.
Comment from Hotel Management
Dec 31, 2016 by General Manager, Hotel Management
Dear guest We would like to apologize for not meeting your expectations on our mattresses. We are glad you enjoyed our made to order omelettes in our breakfast out of our many amenities.