Ratings based on 236 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Not Very Prepared!!

Posted May 22, 2017
Pros: The room was nice and clean, the breakfast was very nice, they prepared an omelet to your liking. The lobby was really nice and it was clean.
Cons: Have rooms ready when you arrive.
Location: Location was good. Convenient, next to freeway. Was in a very safe area.
When I made the reservation, the person on the phone said they were booked for that weekend. I made reservation through another source and they gave me the room. We arrived at 3:30 p.m. and our room wasn't ready!! After a 20 minute wait, they gave us another room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Graduation

Posted May 19, 2017
Stay was good. Kinda disappointed with breakfast. No meat, hot chocolate or donuts or sweet rolls. The omelette was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from MN

Clean, quiet, and relaxing

Posted May 14, 2017
Pros: Breakfasts -- made-to-order omelettes/scrambled eggs, and very comfortable beds.
Cons: Hmm...Fluffier, softer towels.
Location: Super easy to get to -- right off the highway. Very convenient.
We arrived late at night. The hotel staff was extremely friendly and helpful. Our room was clean and quiet. The air conditioner was a bit loud, but we shut it off. Room had a bit of a deodorizing scent, but not terrible. The bed was SUPER comfortable. For breakfast, they had made-to-order omelettes or scrambled eggs that were very good. Coffee was also good. I would stay here again.
Comment from Hotel Management
May 15, 2017 by Corina Gonzales Assistant GM, Hotel Management
Thank you for taking the time to let us know how your recent stay with us went! I am so glad you enjoyed some of our many amenities offered here at the Comfort Inn and Suites. Come back and see us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from kansas city

Excellent customer service.....

Posted Apr 21, 2017
Pros: Everything
Location: Right off freeway...located very conveniently.....
All staff members went above and beyond to help me with my stay....everyone extremely nice and friendly....
Comment from Hotel Management
Apr 21, 2017 by Corina Gonzales Assistant General Manager, Hotel Management
Thank you for taking the time to let us know how your recent stay with us went! I am so glad you enjoyed you stay here at the Comfort Inn and Suites. It was great having you here! Come back and see us soon!
5 out of 5
by Don

Posted Mar 28, 2017 on Hotels
We arrived a bit early and the staff made it possible to get into a room quickly even though they were sold out the night before. All staff members were very friendly and helpful.
Comment from Hotel Management
Apr 3, 2017
Thank you for taking the time to let us know how your recent stay with us went! I am so glad you enjoyed you stay here at the Comfort Inn and Suites. Come back and see us soon!
4 out of 5
by Herb

Posted Mar 28, 2017 on Hotels
Comment from Hotel Management
Apr 5, 2017
Thank you for taking the time to let us know how your recent stay with us went! I am so glad you enjoyed you stay here at the Comfort Inn and Suites. Come back and see us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017 on Orbitz
Driving a long time and the room was perfect Staff pleasant and helpful. Thank you for a great experience
Comment from Hotel Management
Apr 3, 2017 by Corina Gonzales Assistant General Manager, Hotel Management
Thank you for taking the time to let us know how your recent stay with us went! I am so glad you enjoyed your stay here at the Comfort Inn and Suites. Come back and see us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Fe, NM

Superb hotel for business or leisure

Posted Mar 28, 2017
Pros: What I liked about this hotel is that you felt like a person staying there - not just another number in the nightly headcount.
Cons: The vinyl on my desk chair was in need of repair; carpet could be cleaner (I do pilates on my mat); showers need a mat/stickies on the bottom
Location: The location is very close to both Metcalf and 435. Several eateries close by and the OP Convention Center.
The hotel staff is very professional and for a single female traveling alone, they placed me in a room location where I felt safe. The hotel is very clean and you can tell that they are constantly updating the room amenities and furniture. This is an older property, but you wouldn't know it walking in the front door. I requested extra hangers when I first arrived and maintenance delivered them immediately to my room. The GM asked me the next a.m. if I received the hangers -- communication of the staff is excellent. The beds are firm and there are a variety of pillow sizes, which is nice.
Comment from Hotel Management
Apr 3, 2017 by Corina Gonzales Assistant General Manager, Hotel Management
Thank you for taking the time to let us know how your recent stay with us went! I am so glad you enjoyed your stay here at the Comfort Inn and Suites. Come back and see us soon!
5 out of 5
by Lee

Just wait for breakfast

Posted Mar 27, 2017 on Hotels
I was on a trip to pick up a motorcycle stayed the night was great room bed and breakfast was made to order best i ever had
Comment from Hotel Management
Apr 3, 2017
Thank you for taking the time to let us know how your recent stay with us went! I am so glad you enjoyed your stay here at the Comfort Inn and Suites. Come back and see us soon!
5 out of 5
by So ping

Posted Mar 24, 2017 on Hotels
Pleasingly surprised how nice the place were!!! Would go back again
Comment from Hotel Management
Mar 28, 2017
We enjoyed having you at our hotel.We look forward to your return! Thank you for taking the time to fill out our online survey. See you soon!