Ratings based on 24 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Overland Park, KS

Nice hotel close to everything

Posted Feb 7, 2017
Pros: Clean, comfortable, had everything we needed and a good price.
Location: Close to interstate highway and a major artery in Overland Park. Convenient to everything.
We had to be out of our home for a week while repairs were being done due to extensive water damage. We were very comfortable in the hotel and it was close to restaurants, gas stations, shopping, etc. The hotel was clean and offered free breakfast plus free wine and beer in the evening. Liked having a microwave and frig in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2017
Breakfast was fabulous!! Staff prepares your own omelets. They have a great and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle WA

Really nice if on a budget

Posted Dec 27, 2016
It seems every Comfort Suites I stay in has an extra perk to their continental breakfast. This one had the usual food items available...Cereal, yogurt, fruit, toast, bagels and the all important waffle maker. But this one had a lady in another section who made omelets with ingredients you choose. This is a great addition. Room was simple-no frills-no complaints.
Comment from Hotel Management
Dec 29, 2016 by Corina Gonzales Front Office Supervisor , Hotel Management
Dear Guest, So happy to hear you enjoyed one of our many extra perks here at our Comfort Inn and Suites! Hope to have you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Weekend visit

Posted Nov 30, 2016
Pros: Great value at a great location and easy access to highways. Also, breakfast was pretty good.
Location: Great shopping nearby and some pretty good eateries from fast food to fine dining near by.
Great location for what we were there to do. Very nice staff and helpful and out of the way when needed to be.
Comment from Hotel Management
Dec 1, 2016 by Corina Gonzales Front Office Supervisor , Hotel Management
Dear Guest, Thank you for taking the time out of your day to fill out a survey about your recent say. We are really glad you enjoyed our new breakfast. We are glad our staff was able to help you enjoy your stay even more! Hope to see you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2016
New customer and new to the area. Stay was comfortable.
Comment from Hotel Management
Dec 1, 2016 by Corina Gonzales Front Office Supervisor , Hotel Management
Dear guest, Thank you so much for your feedback about your recent stay. Im glad you were comfortable during your stay. As a new guest glad we meet your expectations. Hope to see you soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Clean hotel and pleasant staff

Posted Oct 16, 2016
Great stay. Clean room, comfortable bed. No complaints.
Comment from Hotel Management
Oct 31, 2016 by Corina Gonzales Front Office Supervisor , Hotel Management
Dear Guest, Thank you for taking the time to fill out our survey. I am so glad to hear you enjoyed our stay! I am glad that the room was to your likeness.
5 out of 5
Recommended
for Everyone
by A verified traveler from Green Bay, WI

more than expected

Posted Jul 10, 2016
This hotel was much better than my boyfriend and I expected. We got there and it just happened to be happy hour, so he got a free beer and I got a free glass of wine. The staff were friendly and helpful. The room was very nice, clean and updated. In the morning, the breakfast was great - along with the buffet, they also had made-to-order omelettes! Overall, I was very impressed.
Comment from Hotel Management
Jul 15, 2016 by GM, Hotel Management
HI Brooke, Thanks for the great feedback. We are pleased that you and your boyfriend had a nice stay. DO come back and visit us again soon. Best Regards Shannon Wollerman General Manager
4 out of 5
Recommended
for Families
by A verified traveler from nebraska

Baseball tournament

Posted May 31, 2016
Pros: Location, cleanliness, free breakfast
Cons: Allowing for early check in
Location: Lots of shopping and restaurants
Everything was great except for them not letting us check in early, AT ALL. Great breakfast, clean room.
Comment from Hotel Management
Jun 3, 2016 by GM, Hotel Management
Baseball Mom, Thank you for taking time to provide feedback. I do apologize that we were not able to provide you with an early check in. It always depends on how many rooms we have had the night before. we have a later check out then many hotels, 12 pm, which also plays in role in being able to accommodate early check ins. We are pleased that you enjoyed the rest of your stay. Best Regards Shannon Wollerman General Manager
2 out of 5
by A verified traveler

Poor Maintenance

Posted May 12, 2016
TV Remote did not work, Shower head was barely working, bed was too soft and I felt like I was in a bowl. Will not come here again.
Comment from Hotel Management
May 17, 2016 by GM, Hotel Management
Dear Valued Guest, I apologize for the negative experience. I will be addressing your issues with my maintenance staff. I hope that you will consider staying here again, we would like a second chance to provide you with the service you deserve. Sincerely, Shannon Wollerman
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall a very nice facility

Posted Apr 27, 2016
Staff extremely friendly. From appearances the facility could be a four star.
Comment from Hotel Management
Apr 28, 2016 by GM, Hotel Management
Dear Valued Guest, We appreciate the positive feedback. We are working hard to provide our guests with exceptional service. We hope you visit us again soon. Sincerely, Shannon Wollerman General Manager