Ratings based on 222 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to convention hotels

Posted Feb 23, 2017
Pros: Cost, Quality of the room
I found the room here just as good as the more expensive nearby hotels (Marriott, Embassy Suites) for half the price.
Comment from Hotel Management
Mar 28, 2017 by Corina Assistant General Manager , Hotel Management
We enjoyed having you at our hotel.We look forward to your return! Thank you for taking the time to fill out our online survey. See you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Overland Park, KS

Nice hotel close to everything

Posted Feb 7, 2017
Pros: Clean, comfortable, had everything we needed and a good price.
Location: Close to interstate highway and a major artery in Overland Park. Convenient to everything.
We had to be out of our home for a week while repairs were being done due to extensive water damage. We were very comfortable in the hotel and it was close to restaurants, gas stations, shopping, etc. The hotel was clean and offered free breakfast plus free wine and beer in the evening. Liked having a microwave and frig in the room.
Comment from Hotel Management
Mar 16, 2017 by Corina Gonzales-Front Office Supervisor, Hotel Management
Thank you for taking the time to let us know how your recent stay with us went! I am so glad you enjoyed some of our many amenities offered here at the Comfort Inn and Suites. Come back and see us soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2017
Breakfast was fabulous!! Staff prepares your own omelets. They have a great and friendly staff.
Comment from Hotel Management
Mar 16, 2017 by Corina Gonzales- Front Office Supervisor, Hotel Management
Thank you for taking the time to let us know how your recent stay with us went! I am so glad you enjoyed some of our many amenities offered here at the Comfort Inn and Suites. Come back and see us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle WA

Really nice if on a budget

Posted Dec 27, 2016
It seems every Comfort Suites I stay in has an extra perk to their continental breakfast. This one had the usual food items available...Cereal, yogurt, fruit, toast, bagels and the all important waffle maker. But this one had a lady in another section who made omelets with ingredients you choose. This is a great addition. Room was simple-no frills-no complaints.
Comment from Hotel Management
Dec 29, 2016 by Corina Gonzales Front Office Supervisor , Hotel Management
Dear Guest, So happy to hear you enjoyed one of our many extra perks here at our Comfort Inn and Suites! Hope to have you back soon!
1 out of 5
by A verified traveler

I'll never return for a cold shower!

Posted Dec 15, 2016 on Hotels
Terrible. It doesn't matter how things are overall if you get up to a cold shower. It wasn't just me. A business associate staying at the same time had the same experience.
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Dear Guest, On behalf of the entire staff we want to apologize for the issues during your stay. We have not had any issues reported for not having hot water so we do not know what the problem could have been. Our Maintenance man has been notified. Thank yo for taking the time to review and let us know of issues so we can avoid any further issues in the future. Best regards.
4 out of 5
by A verified traveler

Posted Dec 2, 2016 on Hotels
Room was a bit small but ok
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by A verified traveler

Granparent visiting

Posted Nov 30, 2016 on Hotels
Very nice place for visiting grandparents
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Dear Guest, So happy to hear you enjoyed your stay here at the Comfort Inn. Hope to have you back here soon!!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Weekend visit

Posted Nov 30, 2016
Pros: Great value at a great location and easy access to highways. Also, breakfast was pretty good.
Location: Great shopping nearby and some pretty good eateries from fast food to fine dining near by.
Great location for what we were there to do. Very nice staff and helpful and out of the way when needed to be.
Comment from Hotel Management
Dec 1, 2016 by Corina Gonzales Front Office Supervisor , Hotel Management
Dear Guest, Thank you for taking the time out of your day to fill out a survey about your recent say. We are really glad you enjoyed our new breakfast. We are glad our staff was able to help you enjoy your stay even more! Hope to see you soon!
1 out of 5
by A verified traveler

Avoid if you need good high speed Internet

Posted Nov 18, 2016 on Hotels
The wifi was one of the worst i have ever experienced. I was unable to work with the terrible connection.
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2016
New customer and new to the area. Stay was comfortable.
Comment from Hotel Management
Dec 1, 2016 by Corina Gonzales Front Office Supervisor , Hotel Management
Dear guest, Thank you so much for your feedback about your recent stay. Im glad you were comfortable during your stay. As a new guest glad we meet your expectations. Hope to see you soon