Terrace/patio

Reviews of Sonesta Select Kansas City Airport Tiffany Springs

3 out of 5
Sonesta Select Kansas City Airport Tiffany Springs
7901 Nw Tiffany Springs Pkwy, Kansas City, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1000 reviews" "
Rating 8 - Good. 249 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

LITICIA, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and easy to get back to the airport. Shuttle service available around the clock I think! Very clean and quiet and the room was perfect. I was disappointed that the restaurant and bar were not functioning, but the Longhorn Steakhouse was right next door and a quick walk.
Stayed 1 night in Mar 2024
Response from Cynthia Crowley - Assistant General Manager on Mar 26, 2024
Hello Liticia, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

6/10 Okay

Gina

Liked: Cleanliness, staff & service, amenities
Staff was great and the area was nice but there were little ants in the bathroom and an alarm sounded all night.
Stayed 1 night in Mar 2024
Response from Cynthia Crowley - Assistant General Manager on Mar 26, 2024
Hello Gina, I am so sorry to hear about the ants and the alarm. I will notify our maintenance staff to get that room serviced. Thank you for letting us know about these issues.

8/10 Good

glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and cooperative. The facility offered free coffee in the ams. The shuttle was prompt and always available. Wifi mostly great but had moments of intermit pause. TV reception was at time poor. Shower and bathroom were fine. Room was clean and spacious with a comfortable bed.
Stayed 4 nights in Mar 2024
Response from Cynthia Crowley - Assistant General Manager on Mar 23, 2024
Hello Glenn, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Humberto

Stayed 1 night in Feb 2024
Response from Cynthia Crowley - Assistant General Manager on Mar 17, 2024
Humberto, Thank you for the nice review and we hope that you will stay with us again. Have a great day!

6/10 Okay

Rick

Traveled with family
Disliked: Staff & service, property conditions & facilities
Customer service was poor
Stayed 1 night in Mar 2024
Response from Cynthia Crowley - Assistant General Manager on Mar 17, 2024
Hello Rick, I will investigate the people that may have encountered during your stay. I am so sorry for your guest service experience. Thank you for the review.

6/10 Okay

Jean

Stayed 1 night in Mar 2024
Response from Cynthia Crowley - Assistant General Manager on Mar 17, 2024
Jean, Thank you for the review and we hope that you will stay with us again. Have a great day!

10/10 Excellent

Shirley

Traveled with group
Liked: Amenities, property conditions & facilities
This was an amazing place to stay and clean, and helpful
Stayed 2 nights in Mar 2024
Response from Cynthia Crowley - Assistant General Manager on Mar 5, 2024
Hello Shirley, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Good

Philip, Tahuya

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the facility, but the heat/ac system was ridiculously loud. Kept us up most of the night...just too much noise when it was on.
Stayed 1 night in Feb 2024
Response from Cynthia Crowley - Assistant General Manager on Mar 1, 2024
Hello Philip, Thank you for the review. I will look into the noisy HVAC with our Maintenance crew. Thank you for letting us know. Have a great day!

4/10 Poor

Jesus

Traveled with family and small children, Business traveler
Disliked: Amenities
Did not say that pool was closed till after I paid the night and told me it was gonna be too long of a process to get my money back so we decided to just stay there with no pool for kids.
Stayed 1 night in Feb 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, quick check-in.
Stayed 1 night in Feb 2024
Response from Cynthia Crowley - Assistant General Manager on Feb 18, 2024
Hello Gina, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, amenities
Check in was fast and easy. The room was clean
Stayed 1 night in Feb 2024
Response from Cynthia Crowley - Assistant General Manager on Feb 18, 2024
Hello Sherry, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

6/10 Okay

Jeff

Traveled with family
Liked: Staff & service
This was a decent motel, but had a couple of key problems for us. First, the dish needed to be adjusted because many stations were fading in and out. Not a deal-breaker, but frustrating when you want to relax and enjoy your favorite shows. Second, and a deal-breaker for me, was the $5 charge for parking. Seriously? Do people walk to stay at the motel? If you think your routine parking lot is that fancy, build the cost into the room. We will not be back.
Stayed 1 night in Feb 2024

4/10 Poor

Bruce M

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property has a good corner location providing excellent visibility of facility. However, the entire place needs demolished and a new hotel erected. So bare bones and dirty with furniture so stained and tattered I was afraid to sit on it. Never again and may make me reconsider Expedia.
Stayed 3 nights in Feb 2024

10/10 Excellent

Benjamin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cynthia Crowley - Assistant General Manager on Feb 18, 2024
Hello Benjamin, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

8/10 Good

Henry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfectly acceptable hotel, though the dining and strange room smell were offputting. The staff were exceptional.
Stayed 2 nights in Feb 2024
Response from Cynthia Crowley - Assistant General Manager on Feb 7, 2024
hello Henry, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

2/10 Terrible

Kayti

Traveled with family
Liked: Cleanliness, staff & service
Selected this hotel for the pool and bar. Got there to check in and was told both the bar and pool are closed. We didn’t even end up checking in and left to go somewhere else.
Stayed 1 night in Feb 2024

2/10 Terrible

Joseph

Stayed 2 nights in Jan 2024

8/10 Good

Janice

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that it was difficult to find out on their website whether they serve breakfast. Turns out they sell a "breakfast box" and for what is in it, it's quite expensive. The two women at the front desk couldn't have been sweeter.
Stayed 1 night in Jan 2024
Response from Jesse Graham on Jan 15, 2024
Janice, Thank you for taking the time to leave a review. We will look into making the breakfast options more clear on the website.

6/10 Okay

Terri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Jan 2024
Response from Jesse Graham on Jan 15, 2024
Terri, Thanks for the leaving a review, we look forward to your next stay.

10/10 Excellent

Sofie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good
Stayed 1 night in Jan 2024
Response from Jesse Graham on Jan 15, 2024
Sofie,Thanks for the fantastic review, we look forward to your next stay!

8/10 Good

Gene

Stayed 1 night in Jan 2024
Response from Cynthia Crowley - Assistant General Manager on Feb 1, 2024
Hello Gene, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

4/10 Poor

Pat

Liked: Cleanliness, staff & service
It was average. Rooms are pretty noisy with connector door.
Stayed 2 nights in Jan 2024
Response from Jesse Graham on Jan 15, 2024
Pat,We are sorry you had noisy neighbors. On your next stay we will be sure to put you in a much quieter non connecting room!

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Absolutely loved this place and the staff that made it feel welcoming!
Stayed 2 nights in Dec 2023
Response from Jesse Graham on Jan 15, 2024
Eduardo,Thank you for the wonderful review! We look forward to your next stay with us!

10/10 Excellent

Igho

Stayed 2 nights in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on Jan 28, 2024
Hello Igho, Thank you for the nice review. We hope that you will stay with us again soon!

10/10 Excellent

Kacey

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on Jan 8, 2024
Hello Kacey, Thank you for the nice review. We hope that you will stay with us again. Have a great day!

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was good. large clean rooms, plenty of open areas to gather. The stay was comfortable. Don't like the idea of paying for parking when driving to a hotel. what are you to do with your car. we did not fly out to anywhere where we would leave our cars for a period of time. also to wait 3 weeks for a refund for damage when it is charged to you in a second is not good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robin

Stayed 1 night in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on Dec 21, 2023
Hello Robin, Thank you so much for the nice review. We hope that you will stay with us again. Happy Holidays to you!

10/10 Excellent

Vendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on Dec 17, 2023
Hello Vendon, Thank you for the nice review. We hope that you will stay with us again. Happy Holidays to you!

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on Dec 17, 2023
Thank You Again Joshua! I am glad that you enjoyed the pool and hot tub :)

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub
Stayed 4 nights in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on Dec 17, 2023
Hello Joshua, Thank you for the nice review and we hope that you will stay with us again. Happy Holidays to you!

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on Dec 17, 2023
Hello Michael, Thank you for staying with us and Happy Holidays to you.

10/10 Excellent

Ronald

Stayed 1 night in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on Jan 2, 2024
Hello Ronald, Thank you for the nice review. Hope that you had a Happy New Year! We hope that you will stay with us again.

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Response from Cynthia Crowley - Assistant General Manager on Feb 7, 2024
Hello Joshua, Thank you for the nice review. I am so sorry that the pool was closed. It is under construction after a pipe burst during some very cold weather here. I am hoping that the new construction will turn out great and that you will try staying with us again. Have a great day!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on Dec 16, 2023
Hello James, Thank you for the nice review. We hope that you have a Happy Holiday season and will stay with us again!

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub
Stayed 4 nights in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on Dec 16, 2023
Hello Joshua, thank you for the nice review. We hope that you have a Happy Holiday season and will stay with us again!

10/10 Excellent

Cynthia

Stayed 3 nights in Dec 2023
Response from Cynthia Crowley - Assistant General Manager on Dec 30, 2023
Hello Cynthia, Thank you for the nice review and wishing you a Happy New Year! We hope that you will stay with us again.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on Dec 16, 2023
Hello Mike, Thank you for the nice review. We hope that you have a Happy Holiday Season and will stay with us again!

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on Dec 16, 2023
Hello Sue, Thank you for the good review. We hope that you have a Happy Holiday season and hope that you will stay with us again!

10/10 Excellent

Joshua

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on Dec 16, 2023
Hello Joshua, Thank you for the nice review. We hope that you have a Happy Holiday season and hope that you will stay with us again!

10/10 Excellent

BAILEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on Dec 4, 2023
Hello Bailey, Thank you so much for the nice review. We hope that you will stay with us again. Have a great day!

10/10 Excellent

Rebecka

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing stay!
Stayed 1 night in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on Nov 30, 2023
Rebecka, Thank you so much for the nice review. We hope that you will stay with us again soon. Have a great day!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on Nov 30, 2023
Hello John, Thank you so much for the nice review. We hope that you will stay with us again soon. Have a great day!

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to many restaurants and shopping centers.
Stayed 2 nights in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on Nov 30, 2023
Hello David, Thank you so much for the nice review. We hope that you will stay with us again soon. Have a great day!

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I currently work next door and have stayed several times due to drive/weather. The staff is always very friendly and helpful, and the room is always perfectly what I need. Even though there's been several technical difficulties with each stay, I'll be more than happy to stay again!
Stayed 1 night in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on Nov 30, 2023
Thank you Elle, we are always glad to have you. We hope to see you again when the weather gets bad. You are always welcome. Have a great day!

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay in every way. Finding out after you arrive that paid parking is required was a little annoying.
Stayed 1 night in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on Nov 30, 2023
Hello Jay, thank you so much for the nice review. We hope that you will stay with us again soon. Have a great day!

8/10 Good

Sumayi

Liked: Staff & service, property conditions & facilities
The front desk staff during the day and night were lovely! Very accommodating. Me and my lil man had a good stay. Would def recommend this place , esp with Longhorn and Waffle House within walking distance 😃👍
Stayed 2 nights in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on Nov 11, 2023
Hello Sumayi, thak you so much for the nice review. We hope that you will stay with us again soon!

10/10 Excellent

Eryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Regie was absolutely wonderful. A breath of fresh air. Thank you for making my stay just perfect.
Stayed 1 night in Nov 2023
Response from Stacy Dierenfeldt, General Manager on Nov 8, 2023
Thanks for staying with us! WE appreciate your feedback and look forward to seeing you again.

10/10 Excellent

Eryn

Stayed 1 night in Nov 2023
Response from Cynthia Crowley - Assistant General Manager on Nov 30, 2023
Hello Eryn, Thank you so much for the nice review. We hope that you will stay with us again soon. Have a great day!

8/10 Good

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Stacy Dierenfeldt, General Manager on Nov 6, 2023
Thanks for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Oct 2023
Response from Cynthia Crowley - Assistant General Manager on Nov 5, 2023
Hello Stephanie, Thank you for the nice review. We hope that you will stay with us again soon!