Ratings based on 628 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Mar 20, 2017
Yelling kids, slamming doors, at all hours of the night. And a hotel staff that said they would take of it, but did NOTHING.
Comment from Hotel Management
Mar 22, 2017 by kelly, Hotel Management
Thank you for your comment regarding the noise you incurred during your stay. Please accept my deepest apologies for the noise issues, my staff take noise complaints very seriously but sometimes when addressing the issues it does not remedy the issues. Again, my deepest apologies and thank you for your comments as it is only with feedback such as yours that we can only improve our hotel and the services e provide. Sincerely, Kelly Kuns General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Nice enough

Posted Mar 13, 2017
Nothing wrong with the hotel, only wish it was a little closer to some restaurants, even though they are only a few miles away.
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, TN

Great for a business trip

Posted Mar 12, 2017
Pros: Comfortable beds, clean
I have no complaints about my stay. Very clean, nice bistro, friendly staff. I was in town for business. The hotel is very close to the interstate which made it easy to get to my destinations.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Colorado

Decent hotel that is close to the office.

Posted Jan 29, 2017
Pros: The staff.
Cons: The shower nozzle is awful. I understand wanting to conserve water... but, there is no pressure. An adjustable nozzle would be greatly appreciated.
The hotel manager and staff is very pleasing. The hotel decor looks like something out of 60's. Cafe pricing is higher than the norm.
Comment from Hotel Management
Jan 30, 2017 by Kelly, Hotel Management
Thank you for your comments regarding your resent stay in our hote. Please accept my apologies for the issues you incurred with your shower handle. The hotel is slated for a renovation to occur in the 4th quarter this year and we hope to see you again in the future so you can experience the hotel once the renovation is complete. Sincerely, Kelly Kuns General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy access from interstate.

Posted Jan 17, 2017
We had 2 rooms for 2 nights. Both rooms were stylish and comfortable. Happy to have a fridge and coffee maker. Beds were comfy! Bistro breakfast was delicious and had choices for all from cereal to breakfast sandwiches and breakfast platters. Front desk staff was outstanding. They helped with directions and made sense of a reservation that Expedia had messed up.
Comment from Hotel Management
Jan 23, 2017 by Kelly, Hotel Management
Thank you for your comments I am pleased you enjoyed your stay and we look forward to you staying with us again. Sincerely, Kelly Kuns General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Nice hotel for a quick one night visit.

Posted Jan 17, 2017
Room was clean and in a good area. Would stay here again.
Comment from Hotel Management
Jan 23, 2017 by Kelly, Hotel Management
Thank you for your comments I am pleased you enjoyed your stay and we look forward to you staying with us again in the future. Sincerely, Kelly Kuns General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Tulsa OK

Great location and quiet

Posted Jan 12, 2017
Pros: I like that it is a large property, there is easy access to the rooms without always going through the lobby. I enjoy the bistro and the bar,
Cons: The only thing that could have made this better is if the bistro was open for lunch, and thicker bedding.
Location: I loved the access to the hotel from the expressway which was not a heavily traffic intersection. It made access very easy.
I love the location of this hotel. It is very easy to access even though it is tucked away from normal retail. All the retail you need is within a few miles but the fact that this is just a hop off the expressway and tucked next to a residential area is a plus for a quiet business stay. I've stayed a few times and each time the staff and the facilities are wonderful. The hotel has everything you could need in a stay.
4 out of 5
by Crystal

This traveler left a rating score only Posted Dec 29, 2016 on Hotels
4 out of 5
by Jenny from Kansas City

Great!! But cold hot tub

Posted Dec 27, 2016 on Hotels
We came for a one night stay to celebrate the holiday. One of the main reasons we chose the hotel was the listing of an indoor pool and hot tub spa. The hot tub was cold! There were working jets and it was slightly warmer than the pool. But it was lukewarm at best. So if coming here for that reason, ask them the temp of the water before you come, or request the temperature you want. Or go somewhere else for a hot hot tub. It was disappointing. Other than that, the room was great!! Very comfy bed.
4 out of 5
by mark

This traveler left a rating score only Posted Dec 25, 2016 on Hotels