Ratings based on 388 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location for most things.

Posted Mar 21, 2017
The WIFI was "iffy". Was not consistent. However, if you're gone a lot, it really doesn't matter too much. Could have had a more "user friendly" breakfast or at least complimentary. Whatever you bought was rather pricey. Rooms were very comfortable and clean. Staff very friendly and helpful. Would definitely stay there again. Close to many good restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 15, 2017
Stayed at this hotel three years in a row now for the same event great Hotel great location
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis

I love this place!

Posted Mar 7, 2017
We have stayed in the Sheraton and Holiday Inn near by previously but have returned to this hotel the last 3 times we were attending an event in the convention center. The staff is super friendly - and super speedy, the decor in the lobby is retro/modern and the rooms are really relaxing. They provide great amenities - pool, hot tub, beautiful patio, lots of lobby seating, amazing cafe (loved the egg white frittata) and they even serve cocktails!
2 out of 5
by A verified traveler

Glad I only stayed one night.

Posted Feb 27, 2017
I booked this hotel because of its indoor pool and hot tub. The "hot" tub was luke warm at best and the jets barely had any pressure. I sat in it a total of 7 min. On top of this, I could not take a decent shower because the water was either scalding hot and I couldn't touch it or freezing cold. Didn't matter how long I let it run or how minor the adjustments...just scalding hot or freezing cold.
4 out of 5
by A verified traveler

Posted Jan 10, 2017 on Hotels
Thought by the description on the website that breakfast was free.
4 out of 5
by Brittany

Posted Jan 9, 2017 on Hotels
the people were great especially the lady in bistro taking morning orders. loved her friendliness. How the heater was broke in our room, the cleaning services throw away our boxes for the space heater we got for the room and shouldn't have touched it. When I hit to search for a hotel in Kansas city, this hotel shouldn't even be an option. Having to drive 45 minutes to get to the legends or Legoland was ridiculous this hotel shouldn't have came up as a kansas city area hotel
4 out of 5
by Margaret

Posted Jan 9, 2017 on Hotels
Mattresses too soft
4 out of 5
by Tiffany

Perfect price for one night

Posted Jan 8, 2017 on Hotels
Unfortunately, my stay was only one night but it was comfortable nonetheless...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 8, 2017 on Hotels
4 out of 5
by Heather

This traveler left a rating score only Posted Jan 7, 2017 on Hotels