Ratings based on 126 Verified Reviews

3.4 out of 5
67% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
I was in Miami and my son stuck at the KC airport with the ice storm situation. I called and they accommodated him right away. Uber was only $7 to hotel so not having a shuttle at late night arrival is not a big deal at all!
Comment from Hotel Management
Jan 18, 2017 by Manager, Hotel Management
The team and I appreciate you remarks. We are glad to see you were well accommodated promptly and that your overall stay with us was pleasant. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from North central Kansas

Convenient to KC airport

Posted Jan 16, 2017
Pros: convenience & speed of shuttle to & from--when you want to get home, it's nice to not have to wait. The "grab & go" breakfast worked well for us.
We were pleasantly surprised with this hotel. Since we drive 3 hours to fly out of KC, we often spend the night, leave our car & shuttle over. This worked really well, so close & accommodating.
Comment from Hotel Management
Jan 17, 2017 by Manager, Hotel Management
We appreciate you taking the time to share your comments and for choosing to stay with us. I'm glad that you had a pleasant experience at our hotel due to our amenities and the convenience you received. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2017
Room Was perfect for my 1 night there and the Staff was super friendly and Helpful
Comment from Hotel Management
Jan 16, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. It is great to see you enjoyed how helpful our staff was and that our room was suitable for the night. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Alberta

Affordable hotel just minutes from the airport

Posted Jan 12, 2017
Pros: The location and price
Location: It is not within easy walking distance of any attractions. A car is recommended
It is in the same area as many higher priced hotels, all just 7 minutes from the airport. Check in was fast and easy.
Comment from Hotel Management
Jan 16, 2017 by Manager, Hotel Management
Thank you for taking the time to write a review. It is great to see you were well accommodated with our affordable price and a seamless check in. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel

Posted Jan 10, 2017
The only bad thing in this hotel was the heat. I was freezing that night while I'm sleeping because the heat was not working. Everything else was excellent.
Comment from Hotel Management
Jan 10, 2017 by Manager, Hotel Management
We appreciate you sharing your experience. Please accept our apologies on the heating issue you encountered. Our maintenance engineer will be informed of the issue promptly. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
2 out of 5
by A verified traveler

Posted Jan 9, 2017
Cons: Cleanliness of rooms
Location: Kansas City has lots of things to do nearby. It is never a disappointment to go there.
The first room they gave me the bathroom floor was covered with water and the shower wouldn't stop dripping. The second room was filthy. The sinks and showers had makeup and other unknown filth on them. The bedspread had a several brown spots on it. The sheets were on the bed inside out.
2 out of 5
by A verified traveler from l

Worst bed i have ever slept on.

Posted Dec 23, 2016
The bed was so hard i slept in the chair never again.
Comment from Hotel Management
Dec 30, 2016 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that the bed was not the best. We will look into this issue so all guests will have an excellent experience at our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to airport offers shuttle service

Posted Dec 18, 2016
Pros: Near airport not far from shopping area
Cons: bathroom tubs looked pretty soiled wish they would do better cleaning also wished they had more than 12 cable channels to choose from
Location: Zona Rosa area
i enjoyed my stay. lived here while i waited for my home to be repaired Rooms cleans and staff pretty friendly
Comment from Hotel Management
Dec 30, 2016 by Manager, Hotel Management
Thank you for taking the time to share your experience I am pleased to read you were well accommodated with a clean room and customer service you found suitable. Also, your comments regarding our convenient location near the airport are much appreciated. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler from McPherson

Great hotel n location

Posted Dec 2, 2016
It was an easy quick place for the one night. Location was right. Clerk was nice n made me feel welcome.
Comment from Hotel Management
Dec 19, 2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. It is good to know out location was beneficial during your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
2 out of 5
by A verified traveler from US

Posted Nov 30, 2016
Toilet wasn't working in the room, plus there was a lot of long term noisy construction workers staying there. The girl at front desk was nice and moved us to a quiet room at the end of a different floor.