Hotel close to Airport with Shuttle
Posted Aug 28, 2016
I didn't use the shuttle, but it's a great option, and one of the biggest selling points other than price for this location. I've been every happy with Extended Stays so far. This has been the worst Extended Stay I've been at (but by far not the worst hotel I've stayed at). AC took roughly 6 hours to cool the room down, and when you get in and are ready to go to bed, this is horrible. The bed was quite uncomfortable and the bathroom was not 100% clean. Daytime staff was very friendly, but nighttime staff had a hard time understanding me (and I speak very clear American English). I never brought any of my concerns up with the staff as there was little that needed to/could be done to accommodate. All and all it was an ok stay for the price. The one in Grandview is MUCH nicer.
Comment from Hotel Management
Sep 8, 2016 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. Your comments in regards to the shuttle and our daytime are much appreciated; yet, I was disheartened to read your room was not perfect when you arrived. We appreciate you letting us know that the air conditioner in your room requires attention. We are sorry for this issue, but are happy to read that we provided you with an overall pleasant stay. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.