Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
84% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Overland park, KS

Disgusting!

Posted Nov 19, 2015
I was showned 4 different rooms by the staff - all 4 rooms were full of hairs on the beds, the sinks and bath tubs! Had roaches crawling around the kitchen area. Absolutely disgusting!
Comment from Hotel Management
Nov 30, 2015 by Manager , Hotel Management
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Comment from Hotel Management
Nov 30, 2015 by Manager , Hotel Management
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 26, 2015
Average hotel. No frills. Had a kitchenette but no coffee maker.
Comment from Hotel Management
Nov 5, 2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to exceed your expectations. While we no longer keep dishes in guest rooms, these items, including coffee pots, are available at the front desk. In response to your feedback, I will work with our staff to ensure we are clearly communicating our amenities during guest arrivals. Your feedback is very important to us, so thank you for sharing. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
1 out of 5
by A verified traveler

Worst hotel I have stayed ub

Posted Oct 26, 2015
Worst hotel I have stayed in room smelled spiders all in the room brown stuff on the doors roof coming apart due to water damage
1 out of 5
by A verified traveler

Not worth the price

Posted Oct 24, 2015
The hotel was dirty, it was in disrepair and extremely overpriced.
3 out of 5
by A verified traveler from Fort Dodge, IA

Posted Oct 20, 2015
The room was outdated and not very clean. Bathroom sink was cracked. The breakfast was a few bags of oatmeal and a couple apples. Would have expected a lot more for $248 a night.
3 out of 5
by A verified traveler

Good location

Posted Oct 17, 2015
The room was clean. Needed more help at the desk. The breakfast not great. The location was good.
1 out of 5
Recommended
for Families
by Allan from Wildwood, MO

Low end accomodations for Overland Park

Posted Oct 16, 2015 on Hotels
We won't stay here again. The non-smoking rooms still smelled like smoke, especially the pillow cases.
1 out of 5
Recommended
for Couples
by A verified traveler

Posted Sep 8, 2015 on Hotels
The bathroom was not clean and the hotel was kind of beat up looking. I wouldn't recommend it if you have another choice.
Comment from Hotel Management
Nov 28, 2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
2 out of 5
by A verified traveler

Smelled musty, run down

Posted Sep 4, 2015
Will never return. Worn down and depressing place
Comment from Hotel Management
Sep 18, 2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Comment from Hotel Management
Sep 18, 2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
2 out of 5
Recommended
for Families
by chue

room was kind of old, carpet old and smell.

Posted Sep 1, 2015 on Hotels
the room was kinda of old, carpet was dirty and has a smell.
Comment from Hotel Management
Nov 21, 2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.