Ratings based on 753 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
by A verified traveler
Close to airport, convenient for business travel.Posted Oct 13, 2015
Couldn't control room temperature. Very old place that didn't really match up to online look/feel. At least the bed was comfortable and the staff were all really good!
for Everyoneby A verified traveler from Palm Beach Gardens Fl
nice hotel close to the airportPosted Oct 13, 2015
Pros: location and service to and from rental car location and airport.
Location: We were dropping rental car off and catching flight the next day.
Cold night, Dinner was surprisingly good. waitress very good.
for Everyoneby A verified traveler from missouri
clean, comfortable, affordable, overall very greatPosted Oct 4, 2015
Pros: had a bar and resturant
Cons: tv didn't work sometimes, bad tv connection or service provider
Location: kc ren fest, p&l, lots of things to do in kc
great comfy soft beds, clean and roomy, check in was easy and check out great. didnt like the 50 deposit charged when we arrived but it was back in my bank within two days of checking out, over all very nice stay, very nice bed
by A verified traveler
Quiet hoursPosted Sep 18, 2015
Pros: The pillows
Cons: All the above
They have quiet hours from 10 to 8. Normal and expected. Except they don't tell you it excludes the weight room for everybody due to pilots agreement. I was located in the room right next to the weight room and heard nothing but banging and clanging from 2 AM to 5AM. Then they blamed it on me. Horrible situation and the staff handled it horrible. Only hotel I have ever experienced. They wrote a defamation letter to a company about my behavior. Likely will get kicked out as a vendor to this group got this hotels stupid policy.
for Everyoneby A verified traveler from KC
Great for getting to the airportPosted Sep 14, 2015
The girl who drove us at 4:40 in the am was so friendly and helpful.
for Everyoneby A verified traveler from Des Moines, Iowa
Good location.Posted Sep 7, 2015
Pros: I like the location because it is close to our activities.
Cons: Once a problem is corrected it should not be repeated the next day. See above. It makes a person feel that our business is not important to this motel
Location: Located off main interstate. Close to shopping. Easy to get to downtown. Also next to airport without the noise.
Had reservations for three people. Room only had two sets of towels. Went to front desk and asked for more. Went back to room and waited for about 20 minutes without anyone showing up and then went to dinner. Did have more sets of towels when we returned later that night. The next day when we returned to room after shopping we again found that we were short on sets of towels. Went back to front desk and this time someone brought up more towels in about 5 minutes. I can never remember being short on towels at any motel I've ever stayed at. I would think that if a complaint was made concerning a correctable room problem that problem should not be repeated the next day. I have stayed at this motel numerous times and this is the first problem I have had here.
by A verified traveler from Topeka, KS
AirportPosted Sep 7, 2015
Room wasn't that clean. Beds and pillows were too soft. The food in the restaurant was pretty bad. I used to stay here all the time but since the new ownership it has really slipped. Most likely will find somewhere else to stay.
by A verified traveler
Loud staffPosted Sep 3, 2015
Having arrived at 2am, I had not expected to be disturbed early on a Sunday morning. However, before 8am on Sunday, the housekeeping staff pounded on every door in the hall, shouting "HOUSEKEEPING", and slamming the doors, and their radios were louder. This occurred for the 15-20 rooms in the hall. I had a "Do Not Disturb" sign on the door, but this did little good. I felt very unwelcome at wanting to sleep in a little on a Sunday.
for Familiesby Deidra from Chanute Kansas
Nice propertyPosted Aug 27, 2015 on Hotels
I called at the last minute because I was meeting to catch a flight. The rooms were very comfortable and the hotel was clean and nice. The staff was very nice and helpful. However, I called for a wake up call and did not receive one.
for Familiesby A verified traveler
Great hotel...not so great restaurantPosted Aug 25, 2015 on Hotels
It was a great hotel room. We enjoyed our stay and will stay there again. Spacious. Clean. Comfortable. The restaurant, although it got good reviews (and so we were really looking forward to a great meal), did not deliver. We paid a hefty price for below average food. The rolls with the dinner were not even warm. Presentation of food indicated lots of hands touched the plate...Yuk. Low carb meal ordered, but the presentation was awful. Just stuck with us. Next time, we will eat somewhere else.