Ratings based on 304 Verified Reviews

3.8 out of 5
74% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2017
I was driving cross country and this hotel seemed the right distance (less than 2 miles) off I-70 for the night. Slept soundly, great white noise - no street noise. And the restaurant next door was terrific.
Comment from Hotel Management
Jan 6, 2017 by Marcy, General Manager, Hotel Management
Thank you for sharing your experience. We are glad out location worked out for your travels.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Stay with little sleep

Posted Dec 24, 2016
Pros: It is very clean, the staff is very friendly.
Cons: Do not clean the carpets late a night and early in the morning.
Location: It is close to the sports complex, and there are many shopping centers close by. There are a lot of great place to eat close by,
The hotel staff were friendly and the hotel was clean. The hotel is located close to the sports complex and other things to do. The problem is they charged me an additional fee that seven days later still hasn't been refunded to my card. Also at 10:30 am there was someone outside our door cleaning carpets so it was very difficult to sleep this went on until 2:00 am at which time it stopped but started again at 6:00 am. We got very little sleep. But the hotel is beautiful and the staff did a great job.
Comment from Hotel Management
Dec 27, 2016 by Marcy, General Manager, Hotel Management
Thank you for sharing your experience. We greatly apologize for the inconvenience of the carpet cleaning. We will definitely address this with our service. We hope to see you next time.
2 out of 5
by A verified traveler from independence, mo

Dirty

Posted Dec 18, 2016
There were stains on the carpet and even on the wall. The bed was like a rock and the pillows were like sleeping on just the pillow case. The mini fridge was loud and probably should be replaced. Sounded like it was on its last leg.
Comment from Hotel Management
Dec 27, 2016 by Marcy, General Manager, Hotel Management
We apologize for the experience you had at our hotel. Please feel free to call us directly to discuss this further.
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Easy accessible.

Posted Dec 12, 2016
Very nice hotel, restaurants & shopping nearby with ample parking. The only downfall was the traffic noise from the nearby interstate.
Comment from Hotel Management
Dec 14, 2016 by Marcy, General Manager, Hotel Management
Thank you for sharing your experience with us. we are glad you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2016
We like the location and the size of rooms. Nice restaurant connected to hotel where you can order room service.
Comment from Hotel Management
Nov 30, 2016 by Marcy, General Manager, Hotel Management
Thank you for sharing your experience.
3 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
In town for a chiefs game, hot tub was cold and pool was gross. Room beds were small and our bathroom was dirty.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2016
Beds were hard. It was nice to sit out in the lobby at late hours with friends without being kicked out like most hotels.
Comment from Hotel Management
Nov 21, 2016 by Marcy, General Manager, Hotel Management
We are so glad you enjoyed visiting with your friends in our great public areas. Thank you for sharing.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very updated furnishings

Posted Nov 9, 2016
Pros: The lobby area was very inviting with coffee waiting and a fire in the fireplace. Outside there was a nice sitting area with a fire pit.
Cons: breakfast buffet was an extra fee and the attached restaurant was a bit pricey
Location: The location was easy to get to with several different restaurants close enough to walk to.
Comment from Hotel Management
Nov 14, 2016 by Marcy, General Manager, Hotel Management
Thank you for sharing all the positive comments from your trip. We sure were glad to have you stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice Hotel, Great Location

Posted Nov 8, 2016
Pros: Location, size of room, amenities, friendly staff
Location: Plenty to do in the way of shopping and restaurants.
We came for a Chiefs game and wished we were staying longer. Very nice hotel. Staff was very nice and accommodating. Room was surprisingly large. Pool was a bit smaller than the picture depicted, however was just fine for our 5 year old grand son (it was indoors too). There's a really nice outdoor sitting area with a fire going (likely depends on time of year). Location was great for getting to the stadium. There is also a lot of nearby shopping and lots of restaurants. Would definitely come back, but would like to stay a couple days next time.
Comment from Hotel Management
Nov 8, 2016 by Marcy, General Manager, Hotel Management
Thank you for the great review. We appreciate you taking the time to share your experience.
4 out of 5
by A verified traveler

Posted Nov 4, 2016 on Hotels
Great stay but the shower head barely trickled out water. Overall, would stay again.
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you for bringing the shower head to our attention and we are glad you enjoyed your stay.