Ratings based on 655 Verified Reviews

4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Mar 27, 2017
Great hotel, friendly employees, check in/out was really easy. Enjoyed every minute of my stay and will definitely be coming back
Comment from Hotel Management
Mar 27, 2017 by Mark Krtek , Hotel Management
We can't wait to have you back!!!! Thanks again for reviewing the hotel. See you next time! Regards, Mark Krtek
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Did Not Like Room

Posted Mar 13, 2017
I did not like the handicap accessible room because there was no way to hang my suits, blazers, and slacks. I had to put hangers on shower curtain rod, but had to keep moving clothes to take showers.
Comment from Hotel Management
Mar 22, 2017 by Mark Krtek, Hotel Management
Thank you for reviewing our hotel. I will look to see what we can do to mediate this issues. We are in compliance with ADA standards, but let's see what we can do to help if the room is used by other guests. Thank you again for your time and comments. Regards, Mark Krtek
2 out of 5
by A verified traveler from b

No hot water !

Posted Feb 21, 2017
Like to take hot showers not here everything is regulated thought I would pay a little more and get nice room etc. BIG disappointment BIG
Comment from Hotel Management
Mar 6, 2017 by Mark Krtek , Hotel Management
I do apologize for the hot water issues. We did have an issue with one of our systems during your stay and have taken numerous steps to correct it. I do hope you will give us another opportunity! Regards, Mark Krtek General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2017
Pros: It;s beautiful, safe, and comfortable.
Highly recommend the hotel. It's close to restaurants and amenities.
Comment from Hotel Management
Feb 21, 2017 by Mark Krtek, Hotel Management
Thank you for the review. We appreciate the kind comments! Hope to see you again. Regards, Mark Krtek
5 out of 5
Recommended
for Everyone
by A verified traveler from Wichita KS

Posted Feb 13, 2017
Pros: Close to airport with 24 hour shuttle service.
Cons: No changes.
Location: Close to airport.
Very nice staff and clean rooms at an affordable price.
Comment from Hotel Management
Feb 13, 2017 by Mark Krtek, Hotel Management
Thanks for your review. We looking forward to having you back! Regards, Mark Krtek
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2017
Shuttle service included with stay to airport and Zona Rosa-which is a very cool area! Thanks!
Comment from Hotel Management
Feb 6, 2017 by Mark Krtek, Hotel Management
Thank you for the review. We appreciate your feedback! Look forward to seeing you again! Regards, Mark Krtek
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2017
Easy check in and out. Shuttle was convenient. Excellent place to sleep before a flight.
Comment from Hotel Management
Mar 14, 2017 by Mark Krtek, Hotel Management
Thanks for the great review. We appreciate your comments! See you soon!
5 out of 5
by nikki

Nice hotel

Posted Jan 23, 2017 on Hotels
The room was a nice size, the beds a little on the small side, but everything was clean. The hallways, rooms, etc were well maintained.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Nikki, Thank you for the review. We appreciate the comments and look forward to having you back. Regards, Mark Krtek
3 out of 5
Recommended
for Everyone
by A verified traveler

Plumbing

Posted Jan 23, 2017
Day 1 went to shower and found what appeared to be clumps of black goo in the bathtub.😱 Reported situation to the front desk and their response was "we'll get it cleaned, our plumbing is terrible"! Went to our event without showering. Room was otherwise very comfortable and well appointed. Easy access to the interstate.
Comment from Hotel Management
Feb 6, 2017 by Mark Krtek, Hotel Management
Thank you for reviewing our hotel. I do apologize for the plumbing issue. I can assure you this isn't a normal thing for us. I will address with our team. I do hope you will try us again. Regards, Mark Krtek
5 out of 5
by Lana

This traveler left a rating score only Posted Jan 22, 2017 on Hotels