Currently under major renovation still not excited
Posted Oct 26, 2016
I've stayed in a lot of hotels that were not great and never complained. The reason I'm complaining about this is because it was terrible. A large part of the problem might be blamed on expedia.com not listing the hotel as under construction.The noise levels of the construction are so loud that we had to switch rooms. After switching rooms the noise was just as bad as the original floor and room. Another annoyance was the TV's, they were off to the side of the bed instead of near the foot of the bed, impossible to watch tv comfortably. The only reason this was a big deal to us was this was the only place we had to go relax after we were done strolling the city or eating. The water pressure was purposefully reduced so much that it was barely a trickle, a glass of water took 2 mins to fill with no exaggeration, this was in both of the rooms we had. I have videos of the noise and the trickle but expedia only allows pictures to be posted. We stayed one night out of the original 4 booked nights and found a second hotel. During the change, expedia tried multiple times to contact the hotel to set up the transfer because they had already been paid for the stay and they told me they couldn't reach the hotel and the phone seemed disconnected. I had to talk to the manager and have him call expedia directly and with me standing there in order to get it taken care of. Overall, a terrible experience, High priced for the current state of the hotel, lack of service, and I will not return.