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Get an overview of this hotelKansas City high rise adjacent to Crown Center

Near Union Station

Connected by enclosed walkway to the Crown Center shopping, dining, and entertainment complex, this 42-story Kansas City hotel is 2 blocks from Union Station and Science City, and 1 mile from the central business district.

Dining options

Sheraton Kansas City Hotel at Crown Center guests choose from a garden-view eatery, a sports pub, and a casual buffet restaurant.

Down comforters

All 730 guestrooms at this Sheraton offer WiFi, premium channels, and beds with pillowtop mattresses, triple sheeting, and down comforters and pillows. Refrigerators and microwaves are available on request (surcharge). All guestrooms are non-smoking.

Sheraton Kansas City Hotel at Crown Center

Hotel Amenities

Hotel Amenities

The revolving Milano restaurant serves Italian food with panoramic city views as a backdrop at this Kansas City Sheraton. Other food and drink options include a café, and a lively sports pub. For recreation, guests enjoy a health club with spa tub and sauna, as well as a heated outdoor pool that is open year-round.

The hotel's 42,850 square feet of meeting and event space includes 16 conference rooms and a ballroom with event catering and audiovisual equipment available. A business center provides printing, faxing, copying, and high-speed Internet access (surcharges). Complimentary wireless Internet access is available throughout the hotel.

Club Room and suite guests enjoy access to the Sheraton Club Lounge. Located on the 42nd floor, it offers panoramic vistas of Kansas City along with evening hors d’oeuvres and a work area with computers and printers.

The Sheraton Kansas City Hotel provides shuttle service upon request to destinations within 3 miles. The hotel is connected at the innumerable attractions of the Crown Center, by an enclosed walkway. Valet parking is available onsite for a surcharge. This is a smoke-free hotel. Fines apply for violations of this policy. Pets are welcome in this hotel.

  • Outdoor pool 
  • Sauna 
  • Spa tub 
  • Free newspapers in lobby 
  • Coffee shop or café 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Limo or Town Car service available 
  • Conference space 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • Express check-in 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Total number of rooms - 730 
  • Number of floors - 42 
  • ATM/banking 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Wedding services 
  • Concierge services 
  • 24-hour fitness facilities 
  • WiFi (surcharge) 
  • Wired (high-speed) Internet access - surcharge 
  • Laundry facilities 
  • Meeting rooms 16 
  • Valet parking (surcharge) 
  • Luggage storage 
  • Free area shuttle 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Conference space size (feet) - 42850 
  • Conference space size (meters) - 3981 
  • Self parking (surcharge) 
  • Smoke-free property 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Refrigerator  
  • Microwave (on request)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( USD 9.95 per night )

Available in some public areas: Wireless internet access ( USD 9.95 per day ), Wired high-speed internet ( USD 9.95 per day )

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave (on request) 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Pillowtop mattress 
  • Iron/ironing board 
  • In-room safe 
  • Daily housekeeping 
  • Desk 
  • Cable TV service 
  • Flat-panel TV 
  • WiFi (surcharge) 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Spectator's Restaurant - Offering a casual gastropub dining experience, this restaurant offers beer inspired foods and craft beers. Open daily for breakfast, lunch, and dinner.

Link@Sheraton Cafe - Coffee drinks, pastries, and sandwiches are available from early morning until midday.

Milano - This upscale Italian restaurant delights guests with its wide range of dishes for lunch and dinner. Some meals may not be served daily.

Crayola café - This fun and colorful café offers pleasant moments for short breaks or even lunch.

Nearby Things to Do

A year-round outdoor pool is heated. Guests also enjoy a health club with spa tub, sauna, free weights, and two dozen cardiovascular machines, including treadmills, stationary bikes, and rowing machines.

Crown Center offers a seasonal ice-skating rink one block from the hotel. Thirteen miles away, Swope Park Memorial Golf Course has an 18-hole, par 72 course. The Riverfront Heritage Trail, a nine-mile paved path along the Missouri River, begins at the City Market 1.5 miles from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 25.00 per pet, per stay
  • Dogs only
  • Up to 40 kg

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD $4.00 and USD $20.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 26.00 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per stay
  • Rollaway bed fee: USD 15.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Sheraton Crown
  • Sheraton Hotel Crown
  • Sheraton Kansas City Crown Center
  • Sheraton Kansas City Hotel Crown Center
  • Sheraton Hotel Crown Center
  • Sheraton Crown Center
  • Hyatt Regency Kansas City
  • Sheraton Kansas City Hotel At Crown Kansas City

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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Learn more.
4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
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Relying on name

2 out of 5
by from Kansas City
Posted Feb 20, 2017
Pros: location
Cons: Cleanliness and less for parking
Location: Great location
Stayed for one night, hotel was holding a music camp, unaware of this when booking. Started with elevators being extremely extremely slow and one not working. With so many people and only 3 elevators not a good situation. When we got to the room looked fine upon arrival but then noticed stains on the carpet and actual blood on the sheets when we pulled them back to go to sleep. Definitely not ours. Plus might add that parking is $18 a night
Comment from Hotel Management
Feb 22, 2017 by Jim S
Thank you for sharing your feedback on your stay at Sheraton Crown Center. I apologize if your overall stay fell short of your expectations. Our goal is to create as comfortable a visit as possible. This is not what your typical experience with us should feel like. We hope to have you back again in the future to create a more relaxing, positive visit.
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1st class

5 out of 5
by
Posted Feb 9, 2017
Great stay. Shuttle to restaurants is big plus. Short walk to lots of sites.
Comment from Hotel Management
Feb 9, 2017 by Jim S.
Thank you for sharing your feedback regarding your recent stay at Sheraton Crown Center. It is great to hear you enjoyed your stay with us and were able to take advantage of our complimentary shuttle to the local sites and dining. We value your business and hope to have you back again soon.
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Great downtown hotel

5 out of 5
by from MO
Posted Feb 6, 2017
Loved it. I would absolutely stay there again. Clean room and friendly staff.
Comment from Hotel Management
Feb 6, 2017 by Jim S.
Thank you for sharing your feedback on your recent stay at Sheraton Crown Center. It is great to hear you enjoyed your stay and that our staff was friendly and accommodating. We look forward to having you back next time.
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4 out of 5
by
Posted Jan 6, 2017
Cons: the shuttles that run, seemed like we could catch a ride sometimes to the convention center and sometimes we had walk to the Westin hotel.
didnt have any problems except with the shuttles, usually had to walk to another hotel to catch it, we were going to the convention ctr several times a day and had to walk to the other hotel not far away but if you have bad feet it does present a problem and 23 degrees is also not fun to walk in. I dont understand why the shuttles say sheraton hotel on them when they don't use them for the conference.
Comment from Hotel Management
Jan 9, 2017 by Jim S.
Thank you for sharing your feedback on your stay at Sheraton Crown Center. I apologize for any inconsistencies you experienced with the hotel shuttles. We take great pride in our complimentary shuttle service and I am disappointed to hear if the level of service fell short. I have shared your feedback and we will work to make the necessary improvements.
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Overpriced with no amenities

3 out of 5
by from MI
Posted Dec 5, 2016
Pay for breakfast, wi fi, coffee, bathroom had peeling paint without an exhaust fan. Good crew way overpriced for what you get. Stay somewhere else.
Comment from Hotel Management
Dec 5, 2016 by Jim S.
Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am pleased to hear our staff was friendly and accommodating. I do apologize if your visit failed to exceed your expectations. As a downtown convention hotel, we are an a la carte property with additional charges for certain amenities. We do our best to communicate this on our website for guests to review. Thank you again for sharing your comments and hope to have you back for a 5 star visit in the future.
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Great hotel close to a variety of activities!

4 out of 5
by from US
Posted Dec 2, 2016
Had a wonderful time in Kansas City visiting Legoland, the Zoo and Union Station just for starters. So many things to do in the area there's no chance of being bored. The Sheraton is a great, pet friendly hotel right in the middle of it all & wouldnt hesistate to stay there again!
Comment from Hotel Management
Dec 5, 2016 by Jim S.
Thank you for sharing your feedback on your stay at Sheraton Crown Center. It is great to hear you enjoyed your stay and were able to take advantage of all the great attractions in the area. We hope to have you back in the future to create another memorable visit.
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Nice hotel

4 out of 5
by from US
Posted Nov 27, 2016
Stayed there for my daughter's birthday and she was verry happy!! Everywhere we went was within walking distance and we had a great time!
Comment from Hotel Management
Nov 29, 2016 by j
Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am so happy to hear what a great stay you and your daughter had with us. We are very fortunate for our central location in Crown Center and it is great you were able to visit the area at your convenience. We hope to have you back in the future for another memorable visit.
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3 out of 5
by from US
Posted Nov 25, 2016
Cons: updated furnishings, curtains (ripped), ceiling (popcorn)
Friendly staff, comfortable bed, good location. Late check-in available, which was nice.
Comment from Hotel Management
Nov 28, 2016 by Jim S.
Thank you for sharing your feedback regarding your recent stay at Sheraton Crown Center. I am pleased to hear our staff was friendly and that you were able to relax in the comfort of your guest room. I apologize for the conditions of your guest room. Our team will be inspecting the room and making all necessary changes. We value your business and hope to welcome you back for a 5 star visit next time.
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Starving for a night

2 out of 5
by from US
Posted Nov 2, 2016
Pros: Thankfully it was close to Crown Center shops and restaurants.
Cons: No restaurants and poor service.
Location: Crown Center was great. Tons of food and shops things for kids to do.
I stayed at this hotel a lot before it was purchased by Sheraton and since then a lot has changed and not for the better. I arrived and asked about the rotating restaurant at the top and was told it was no longer a restaurant and didn't rotate but if I wanted to pay for the upgrade I could get access to the guest area on top for cocktails. Later that evening I wanted to dine at the hotel which originally had 3 restaurants. I found that the only place to get any food was the sports bar. This was at 8 pm on a Friday. My fiance and I sat at down and waited for 5 minutes for a waiter who gave us menus and left to get us water and didn't come back. We waited for 20 minutes and finally left the hotel to have dinner. For the price I wouldn't recommend a hotel.
Comment from Hotel Management
Nov 6, 2016 by Jim S.
Thank you for taking your time to share your feedback regarding your recent stay at Sheraton Crown Center. I sincerely apologize if the dining options at our property fell short of your expectations. We take great pride in the top notch dishes served at Spectators and d hope the quality of food you received met your expectations. We strive to provide quick and efficient service and I am disappointed to hear in the service provided while dining. I have shared this with our restaurant management and we will be working to make the necessary improvements. We value your business and hope to have you back for a more positive visit in the future.
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5 out of 5
by from Bellevue, United States of America
Posted Oct 24, 2016
Pros: Location
Cons: HVAC was minimal
HVAC was minimal, all else was great. Was just as I expected. Would stay there again.
Comment from Hotel Management
Oct 25, 2016 by Jim S.
Thank you for sharing your feedback on your stay at Sheraton Crown Center. I sincerely apologize if the AC failed to work properly in your guest room. We appreciate you bringing this to our attention and will make the necessary repairs. We value your business and hope to welcome you back for a flawless stay.
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