Ratings based on 996 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Sep 13, 2016
Within walking distance of Union Station, also connected via skywalks. From Union Station, one can take the free streetcar to other parts of the city, such as power and light district, river market etc. Adjacent Crown Center for shoppers and kids. My second time there and would readily stay again.
Comment from Hotel Management
Sep 15, 2016 by Jim S., Hotel Management
Thank you for sharing your sharing your feedback on your recent stay at Sheraton Crown Center. I am pleased to hear what a great experience you had with us and were able to enjoy all the great sites and shops conveniently located outside our front doors. We value your business and look forward to welcoming you back in the future.
4 out of 5
by A verified traveler

Posted Aug 27, 2016
Good hotel, Great location for kids getaway. My family had a great pre back to school trip.
Comment from Hotel Management
Aug 29, 2016 by Jim S., Hotel Management
Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am please to hear what a great getaway you had with your family. We strive to create as welcoming and memorable and experience as possible and it means a lot we exceeded your expectations. Thank you again for your feedback and we hope to have you back again in the future.
3 out of 5
by A verified traveler from Lincoln, NE

Great location, walking distance to crown center

Posted Aug 25, 2016
Pros: Clean rooms and kind staff.
Cons: Free parking. Fitted bed sheet to mattress so sheets don't move so much.
Location: Crown center is walking distance, shopping, eating, and theatre access.
Clean, nice hotel, not sure if it was worth the price. Pricey rooms and ADDITIONAL garage parking charge- almost $20 per day! Was not planning on that, really increased hotel room cost overall.
Comment from Hotel Management
Aug 25, 2016 by Jim S., Hotel Management
Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am happy to hear our staff was friendly and accommodating, and that you were able to take advantage of all the great sites and shopping in Crown Center. Your feedback means a lot to us and we hope to have the opportunity to welcome you back in the future for a 5 star visit.
5 out of 5
by A verified traveler from Toronto ON

They were very helpful and made the trip that muc

Posted Aug 9, 2016
The people in Kansas are very friendly from the hotel all the way to the ballpark. It's a very welcoming city one that anyone will be happy to visit .
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am pleased to hear you enjoyed your stay and that our staff was warm and welcoming, making sure you had everything you needed for a top notch visit to KC. We value your business and hope to have you back in the future.
4 out of 5
by A verified traveler

It's nice and located close to the train station.

Posted Jul 25, 2016
Pros: Employees were very friendly and cooperative.
Cons: The elevators ran all night long and we could hear them constantly. Mistake 3 am call for a pizza delivery. Rude(drunk) pool party early in the evenin
Location: Lego Land Train restaurant.
We had 2 grandchildren, ages 4 and 8, traveling with us for a short "vacation". During an early evening swimming time, we are concerned about the over indulgence of drinks by guests. (Cases were delivered through the hotel). This was a time there were many families wanting to take advantage of the pool area, but unfortunately had to leave because of a small group of supposedly adult guests. At 3, we had a call from the front desk that our pizza had arrived, unfortunately, we were all pretty sound asleep at the time. Our room, 2401 was next to the elevators, which causes a constant sound through the night as elevators went up and down.
Comment from Hotel Management
Aug 4, 2016 by Jim S., Hotel Management
Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am pleased to hear your family enjoyed your overall stay with us and were able to indulge in all the fun sites and great dining in the Crown Center area. I apologize for the unpleasant disruption at such an early hour. I understand how this created much frustration. We value your business and hope to create a flawless visit next time.
5 out of 5
by A verified traveler

Nice pool, comfy beds and pillows.

Posted Jul 23, 2016
Awesome pool, comfy beds, pillows. Great view of downtown, and easy to get to plaza or to crown center.
Comment from Hotel Management
Jul 25, 2016 by Jim S., Hotel Management
Thank you for sharing your comments on your recent stay at Sheraton Crown Center. We are pleased to hear you were able to relax in the comfort of your guest room and soak in the beautiful view of the city. We strive to create as comfortable and accommodating an experience as possible. It means a lot our team exceeded your expectations. We appreciate your comments and look forward to having you back again.
5 out of 5
by A verified traveler

Safe hotel for women traveling solo

Posted Jul 14, 2016
Cons: Robes in the room would be nice.
Beautiful hotel with everything I needed, plus I could walk to the mall, union station, etc. through the sky bridges so I felt very safe traveling alone.
Comment from Hotel Management
Jul 18, 2016 by Jim S., Hotel Management
Thank you for sharing your feedback on your recent stay at Sheraton Crown Center. I am pleased to hear you enjoyed your overall stay and were able to visit all the sites and shops in the Crown Center area. We appreciate your feedback and hope to have you back again.
5 out of 5
by kendria

Posted Jun 29, 2016 on Hotels
Comment from Hotel Management
Jul 1, 2016 by Steve, Hotel Management
Thank you for rating your stay at Sheraton Crown Center. It is great you enjoyed your stay. We value your business and hope to create another 5 star visit next time.
5 out of 5
by Eduardo from Mendoza

Great Hotel

Posted Jun 28, 2016 on Hotels
Very nice Hotel! New and big lounge area, very modern
Comment from Hotel Management
Jul 1, 2016 by Steve, Hotel Management
Thank you for sharing your feedback on your recent stay. It is great to hear what a nice stay you had with us and were able to relax and enjoy the comforts of the hotel. We value your business and hope to have you back for another 5 star visit.
4 out of 5
by A verified traveler

Works well for Power and Light nightlife

Posted Jun 28, 2016 on Hotels
Staff was great. Enjoyed after dinner drinks at Spectators very much. Only hiccup was having to pay $24 to park a car overnite.
Comment from Hotel Management
Jul 1, 2016 by Steve, Hotel Management
Thank you for sharing your feedback on your stay at Sheraton Crown Center. It is wonderful to hear our staff was friendly and accommodating and the service in Spectators was top notch. Your feedback means a lot and we hope to welcome you back again.