1 Jun 2021
Major security issue
First, the code to get into the building did not work. We had to be buzzed in by the apartment complex. It was late at night and was frustrating. The main issue was the lock on the apartment itself. It would not lock fully and a slight jiggle of the door would move the deadbolt enough so that anyone could walk in. We had to barricade the door with furniture while we were in the apartment and take everything of value with us if we left. It was nearly impossible to get ahold of anyone to help us. All we were ever provided was an email, and the response was very slow. For the “inconvenience” we were offered a late check-out for one hour. A request to speak with management has not yet been honored.