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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Guest reviews

4.2/5 Very Good
989 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air Conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationParadise Playhouse8 min walk
Popular LocationHall of Waters and Cultural Museum10 min walk
Popular LocationExcelsior Golf Course4 min drive
AirportKansas City, MO (MCI-Kansas City Intl.)37 min drive

Choose dates to view prices

  • Suite, 1 King Bed with Sofa bed (Parlor)

    Room amenities

    • 500 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed (Parlor)
  • Suite, 1 Queen Bed with Sofa bed (Parlor)

    Room amenities

    • 500 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Queen Bed with Sofa bed (Parlor)
  • Suite, 2 Queen Beds (Parlor)

    Room amenities

    • 550 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds (Parlor)
  • Room, 2 Queen Beds

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds
  • Deluxe Room, 1 King Bed (Club)

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed (Club)
  • Club Room, 2 Queen Beds

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsClub Room, 2 Queen Beds
  • Club Room, 1 King Bed (Royal)

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed (Royal)
  • Presidential Suite, 1 King Bed with Sofa bed (Club)

    Room amenities

    • 750 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsPresidential Suite, 1 King Bed with Sofa bed (Club)
  • Deluxe Room, 1 King Bed with Sofa bed

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More detailsDeluxe Room, 1 King Bed with Sofa bed
  • Deluxe Room, 1 Queen Bed with Sofa bed

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsDeluxe Room, 1 Queen Bed with Sofa bed
  • Room, 1 King Bed, Accessible (Shower)

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Shower)
  • Room, 1 King Bed

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Royal Suite, 1 King Bed with Sofa bed (Parlor)

    Room amenities

    • 650 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRoyal Suite, 1 King Bed with Sofa bed (Parlor)
  • Room, 1 Queen Bed, Accessible (Shower)

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Accessible (Shower)
  • Room, 1 Queen Bed

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed
  • Signature Suite, 1 King Bed with Sofa bed

    Room amenities

    • 650 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSignature Suite, 1 King Bed with Sofa bed

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Excelsior Springs

Located in Excelsior Springs, The Elms Hotel & Spa is in the historical district and near theme parks. Paradise Playhouse and Hall of Waters and Cultural Museum are cultural highlights, and some of the area's activities can be experienced at Excelsior Golf Course and Fence Stile Vineyards and Winery. Kayaking, water skiing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Visit our Excelsior Springs travel guide
Map
Popular Location

What's nearby

  • Paradise Playhouse - 8 min walk
  • Hall of Waters and Cultural Museum - 10 min walk
  • Excelsior Golf Course - 4 min drive
  • Fence Stile Vineyards and Winery - 8 min drive
  • Watkins Mill State Park - 11 min drive

Getting around

  • Kansas City Intl. Airport (MCI) - 37 min drive

Restaurants

  • Eighty Eight Restaurant — 1 min walk
  • El Maguey - 4 min drive
  • Subway - 4 min drive

About this property

The Elms Hotel & Spa

3.5-star spa hotel near Paradise Playhouse
This smoke-free hotel features a full-service spa, a golf course, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, an outdoor pool, and 2 bars/lounges are onsite. All 153 rooms offer comforts like memory foam beds and Egyptian cotton sheets, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include iPod docks, private yards, and room service.
The Elms Hotel & Spa offers 153 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Memory foam beds feature Egyptian cotton sheets and down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. 2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Elms Spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: USD 6-14 per person
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 2 spa tubs
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English

Business services

  • 6 meeting rooms
  • Conference space (250 square feet)

Outdoors

  • Firepit
  • Garden
  • Picnic area

Spa

  • 17 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Linens
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

Outdoor space

  • Yard

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 50 per stay)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 17.65 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 14 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors
The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel & Spa Hotel
The Elms Hotel & Spa Excelsior Springs
The Elms Hotel & Spa Hotel Excelsior Springs

Frequently asked questions

Can I cancel my reservation for free at The Elms Hotel & Spa and receive a full refund?
Yes, The Elms Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to The Elms Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Elms Hotel & Spa?
As of Aug 6, 2020, prices found for a 1-night stay for 2 adults at The Elms Hotel & Spa on Aug 10, 2020 start from $135, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Elms Hotel & Spa have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is The Elms Hotel & Spa pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay.
How much is parking at this property?
Self parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 4:00 PM–anytime.
What time is check-out at this property?
Check-out is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Elms Hotel & Spa located?
Situated in the historical district, this spa hotel is within a 15-minute walk of Paradise Playhouse and Hall of Waters and Cultural Museum. Excelsior Golf Course and Fence Stile Vineyards and Winery are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for The Elms Hotel & Spa

4.2
Very Good
5 - Excellent
499
4 - Good
303
3 - Okay
113
2 - Mediocre
50
1 - Poor
24
4.2
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Jul 2020

    2/5

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Amenities

    First room was not guaranteed by Expedia. Hotel made good on the reservation but it was iffy. Excellent customer service by the desk clerk and manager. Room was nice. Clean. Sofa bed really awful. Spa fabulous. Best facial ever. Grotto unsafe and should be closed during pandemic. No social distancing. Too many people. The website said it was a nonsmoking property - people smoking at pool- by pool/ west side of building by doors. No enforcement. Restaurant sooner expensive and terrible food. Great alternative a few blocks away. I wanted to love this Charming quirky place so much. But it fell short. Staff was excellent. Customer service over the top. Professional and competent. And, I bet they get an ear full.

    Stayed 2 nights in Jun 2020

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities

    We got a king size bed in the smallest room I have ever stayed in in my entire life. The hotel has always been a delight to stay in. The cafe has amazing coffee, and the ghost tour is awesome. However, this visit, I felt as if we were in Vegas. It was overcrowded, loud, and I was awakened both nights by loud people multiple times. It was not the carefree, romantic getaway we had envisioned at all. I didn't even know that the Elms had rooms that small. Will not be returning anytime soon.

    Stayed 1 night in Jun 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in Jun 2020