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Get an overview of this hotelDowntown Kansas City, close to shops, entertainment

Atrium, waterfall

Located in the heart of downtown, this atrium hotel is encompassed by Hallmark's Crown Center. This city within a city offers guests 85 acres of shops, restaurants, and theatres—all of which can be accessed from within the hotel. The Sea Life and LegoLand Discovery Center are close at hand.

Casual dining, fitness facilities

The lobby restaurant at The Westin Crown Center is casual with a buffet and continental menu service. Fitness facilities include tennis, ice skating, and swimming.

Views, high-speed

Westin Crown Center guestrooms feature Westin's Heavenly Beds, wireless and wired Internet access, and French balconies with views of the skyline, Liberty Memorial, and Union Station.

Hotel Amenities

Hotel Amenities

Close to many Downtown attractions, this Westin hotel is connected to the Crown Center Entertainment Complex and Hallmark Cards world headquarters, four blocks from the Crossroads Art District in Kansas City. Two live-performance theaters are located in Crown Center, and Historic Union Station and Science City are connected by walkway.

The 2 outdoor tennis courts and heated outdoor pool provide superb city views. The health club, open from early morning to late evening, includes 24 cardio machines, a weight room, two massage rooms, a tanning bed, sauna, spa tub, steam room, and locker rooms (surcharge).

The hotel provides a complimentary area shuttle and currency exchange. Disabled facilities are available.

  • 24-hour front desk 
  • Free area shuttle 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Conference space 
  • Conference space size (feet) - 45000 
  • Conference space size (meters) - 4181 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Limo or Town Car service available 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 18 
  • Outdoor seasonal pool 
  • Outdoor tennis courts 2 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Self parking (surcharge) 
  • Shopping on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Television in common areas 
  • Tennis on site 
  • Total number of rooms - 724 
  • Valet parking (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Area shuttle (complimentary)  
  • Outdoor tennis courts  
  • Refrigerator  
  • Rollaway/extra beds available  


Available in all rooms: Wireless internet access (9.95 USD per 24 hours surcharge), Wired high-speed Internet access (surcharge)


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Balcony 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free weekday newspaper 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Pay movies 
  • Phone 
  • Pillowtop mattress 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • Video-game console 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 

Where to Eat

The Brasserie - Casual and elegant serving American cuisine, wholesome SuperFoodsRx™ items, and frosty microbrews.

Poolside Bar Open seasonally, this bar offers mixed drinks and light snacks from mid-afternoon to early evening.

Nearby Things to Do

This hotel's heated outdoor pool has five lap lanes. The health club, open from early morning to late evening, includes 24 cardio machines, a weight room, two massage rooms, tanning bed, spa tub, sauna, steam room, and locker rooms (surcharge).

The outdoor Crown Center Ice Terrace (located across the street) is open daily, November–March. Two tennis courts and a half-mile running track are located on the roof.

Swope Park Memorial Golf Course, 13 miles away, is a par 72 and measures 6,274 yards. A pro shop, snack bar, rental clubs, and golf and pull carts are available (surcharges).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Ice skating on site 
  • Tennis lessons on site 

Spa Services

  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible bathroom 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are available.


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • Pet deposit: USD 25.00
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
  • Self parking fee: USD 16.00 per day (in/out privileges)
  • Valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per stay
  • Rollaway bed fee: USD 25 per night
  • Facilities fee: USD 5 per person, per day and includes use of:
- Fitness facilities
- Sauna
- Spa tub
- Spa
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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