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Private beach, white sand, sun loungers, beach umbrellas
9 outdoor pools, pool umbrellas
9 outdoor pools, pool umbrellas
9 outdoor pools, pool umbrellas

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationTaj Mahal Cenote8 min drive
    Popular LocationHalf Moon Bay11 min drive
    Popular LocationYal-ku Lagoon15 min drive
    AirportTulum, Quintana Roo (TUY)29 min drive

Choose dates to view prices

  • Junior Suite Single use Garden View

    5/5 guest room rating

    Room amenities

    • 566 sq ft
    • Sleeps 1
    • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
    More detailsJunior Suite Single use Garden View
  • Suite Garden View

    Room amenities

    • 728 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite Garden View
  • Junior Suite Garden View

    4/5 guest room rating

    Room amenities

    • 566 sq ft
    • Sleeps 4
    • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
    More detailsJunior Suite Garden View
  • Junior Suite Beachfront

    Room amenities

    • 566 sq ft
    • Beach view
    • Sleeps 4
    More detailsJunior Suite Beachfront
  • Suite Beachfront

    Room amenities

    • 728 sq ft
    • Beach view
    • Sleeps 4
    More detailsSuite Beachfront

About this area

Kantenah

Located in Kantenah, Grand Palladium White Sand Resort & Spa All Inclusive is on a private beach. The area's natural beauty can be seen at Xpu-ha Beach and Akumal Beach, while Aktun Chen and Xel-Há Park are popular area attractions. Traveling with kids? Consider Ecopark Kantun Chi and Akumal Ecological Center. Discover the area's water adventures with snorkeling and sailing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Kantenah travel guide
Popular Location

What's nearby

  • Xpu-ha Beach - 6 min drive
  • Akumal Ecological Center - 7 min drive
  • Taj Mahal Cenote - 8 min drive
  • Half Moon Bay - 11 min drive
  • Yal-ku Lagoon - 15 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 75 min drive

Restaurants

  • Bahia E Brasa — 1 min walk
  • Ribs More — 1 min walk
  • Bloved Lounge & Restaurant — 6 min drive
  • Royal Grill — 6 min drive
  • Imelda's Ecocina — 7 min drive

About this property

Grand Palladium White Sand Resort & Spa All Inclusive

4-star property with pools, private beach, full-service spa
Catch some rays on Grand Palladium White Sand Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 14 restaurants. All 264 rooms boast indoor private spa tubs and jetted tubs, plus free WiFi and flat-screen TVs with cable channels. Guests will also find furnished balconies, iPod docks, and sofa beds.
Grand Palladium White Sand Resort & Spa All Inclusive offers 264 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies. Accommodations are furnished with unspecified sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Kids' club

Supervised activities for children between 2 and 16 years old

Entertainment

Onsite entertainment and activities
Access to onsite clubs

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Area shuttle (surcharge)

Food and drink

  • Buffet and à la carte meals, snacks, and beverages included
  • 14 restaurants
  • 2 swim-up bars, 3 beach bars, 20 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 9 outdoor pools
  • 6 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Spa tub
  • Steam room
  • Surfing/boogie boarding
  • Volleyball
  • Windsurfing

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Mini golf
  • Playground
  • Sofa bed

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space (16415 square feet)

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Linens
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Private indoor spa tub
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Can I cancel my reservation for free at Grand Palladium White Sand Resort & Spa All Inclusive and receive a full refund?
Yes, Grand Palladium White Sand Resort & Spa All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Palladium White Sand Resort & Spa All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Palladium White Sand Resort & Spa All Inclusive?
As of Oct 31, 2020, prices found for a 1-night stay for 2 adults at Grand Palladium White Sand Resort & Spa All Inclusive on Nov 1, 2020 start from $204, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Palladium White Sand Resort & Spa All Inclusive have a pool?
Yes, this property has 9 outdoor pools and a children's pool.
Is Grand Palladium White Sand Resort & Spa All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Palladium White Sand Resort & Spa All Inclusive?
Self parking is free at this property.
What time is check-in at Grand Palladium White Sand Resort & Spa All Inclusive?
Check-in is from 3:00 PM–midnight.
What time is check-out at Grand Palladium White Sand Resort & Spa All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Grand Palladium White Sand Resort & Spa All Inclusive?
Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include windsurfing, snorkeling, kayaking, and more.
Where is Grand Palladium White Sand Resort & Spa All Inclusive located?
Nestled on the beach, this Kantenah property is within 6 mi (10 km) of Xpu-ha Beach, Akumal Beach, and Cenote Cristalino. Half Moon Bay and Riviera Maya Golf Club are also within 6 mi (10 km).
4.3
Excellent
5 - Excellent
149
4 - Good
103
3 - Okay
26
2 - Poor
9
1 - Terrible
10

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The staff were great! They were courteous and always helpful. Many went above and beyond to help us navigate the resort, find information about getting out of the resort, and with any other questions we had there. The food selection was great but got boring really quickly because it was so bland. The restaurants were good (which were only open for dinner) but the daily buffets for breakfast and lunch were disappointing. It lacked flavor and options for local fruits such as mangoes and avocados. Our room was updated but the decorative pillows were dirty and the bathroom had a lingering pee smell in there when we arrived. The room also felt musty the first few nights. The sheets felt moist so we had to request for a change in linen. For entertainment and activities, there were several to choose from daily and at night. We took a dance class, had a photographer take our photos at the beach, did karaoke, and danced at the dj parties at the beach and at the Colonial lobby. Also, getting to the beach was not very convenient. It took some walking which wasn't the biggest problem. When we got to the beach, there were plenty of lounge chairs and canopies available but there were very limited staff or no staff available to order any drinks. So, to get any drinks, we had to walk farther to the bar and then back. Overall, it was a great experience but we won't be back.
Stayed 7 nights in Mar 2020

4/5 Good

Happy face iconLiked: Staff & service, amenities
Everything was great except for my room. As soon as we walked in to use the bathroom it smelled of urine, so we had to leave the bathroom door open. The next day I woke up to a p
Stayed 8 nights in Mar 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice! Great for kids!
My family and I had a really nice time at White Sands! The grounds are beautifully landscaped, the pool(s) are huge, breakfast buffet was terrific, and the spa was lovely. There are 2 other resorts on the property that you have full access to, and they're just as nice! Very family friendly and there's something to do for everyone. A couple down sides - The beach is covered in rocks and there's only a very small section for people to swim at. Also, the pool area has NO music (and neither did the restaurants). When im on vacation in Mexico...there needs to be music playing! Especially when having a drink outside at the pool bar!? Not so fun when it's dead silent. Lastly, we arranged for transportation from the airport to the hotel (directly with hotel staff) and our ride never showed. Ended up taking a $180 taxi to the hotel.
Stayed 5 nights in Mar 2020

5/5 Excellent

Traveled with group, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
We loved this beautiful resort! Loved all the restaurants and the service staff was always so kind and wonderful.
Stayed 3 nights in Mar 2020

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