Ratings based on 198 Verified Reviews

4.6 out of 5
67% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Mar 15, 2020
Overall Unico is good resort. It's nicely decorated, clean, the staff is friendly, and the food is decent. We would consider going again in the future. Some things we didn't like... * We booked an oceanfront room. Our first room was on the second floor. Because of the height of the trees, however, we could only see a very small sliver of the ocean. Be sure to stay on floors 3 or higher if you want to get the oceanfront benefit. * The poolside service was inconsistent. From getting set up with towels and a chair to getting drinks and food, some days were better than others. * The drinks were watered down to a point where we questioned if there was any alcohol in them at all.
Comment from Hotel Management
Mar 15, 2020 by UNICO 20°87°, Hotel Management
Dear guest, Thank you for taking the time to share your comments in regards of your recent visit to our hotel. We are glad to know you enjoyed the cleanliness of our resort, our decoration, our food and the service delivered by our staff. We regret to hear that there were some situations that prevent us from meeting all your expectations, however, please be assured that all your remarks will be passes to the proper departments for their review and future improvements. Thank you for choosing our hotel as your travel destination, hope we can see you back in the future to improve your experience. Kind regards.
5 out of 5
by A verified traveler

Posted Mar 7, 2020
Beautiful rooms and facilities. Attentive staff. Delicious food.
Comment from Hotel Management
Mar 7, 2020 by UNICO 20°87°, Hotel Management
Dear guest, Thank you for sharing your comments and feedback regarding your recent experience at our resort. We are happy to know that you loved your stay and had a wonderful time. Thank you for choosing our hotel as your travel destination, hope we can see you back very soon again. Kind regards.
3 out of 5
by A verified traveler

Posted Feb 24, 2020
Friendly staff. I think this resort is way over rated! I expected a lot more especially for the price. Food was ok, I was very disappointed with the food. There’s so many Options you can go to nicer resort For 1/2 the price. We went for a wedding, very disappointed, they were putting up the streamers for the back of the gazebo. Wedding party walked down the service road, really???? Wow just really disappointed!
Comment from Hotel Management
Feb 24, 2020 by UNICO 20°87°, Hotel Management
Dear guest, Thank you for taking the time to share your comments and feedback regarding your recent experience at our hotel. We regret to hear that we couldn't reach all your expectations, our hotel is constantly doing improvements in order to reach all our guests satisfaction, so you can be sure that your remarks will be passed to the weddings team in order to make all the necessary improvements and prevent similar situations from reoccurring. Thank you for having stayed with us, hope we can have the honor to welcome you in the near future and change your perception of our service. Kind regards.
5 out of 5
by A verified traveler

Posted Feb 18, 2020
Comment from Hotel Management
Feb 18, 2020 by UNICO 20°87°, Hotel Management
Dear guest, Thank you for letting us know about the great time you had during your vacation at our resort, we are pleased to know that we could fulfill all your expectations and deliver a wonderful experience. Thank you for choosing our hotel as your travel destination, hope we can have the honor to host you in the near future. Kind regards.
5 out of 5
by A verified traveler

Posted Feb 16, 2020
Comment from Hotel Management
Feb 17, 2020 by UNICO 20°87°, Hotel Management
Dear guest, Thank you for rating your recent experience at UNICO 20°87° with 5 out of 5. We are pleased to know you enjoyed so much your stay with us. Thank you for your visit, hope we can see you back very soon again! Kind regards.
5 out of 5
by A verified traveler

Posted Feb 14, 2020
Awesome could not express the kindness and wonderful mannerisms of the employees. Wilbert was fabulous and Carlos the host was amazing. Will definitely come back
Comment from Hotel Management
Feb 14, 2020 by UNICO 20°87°, Hotel Management
Dear guest, We are pleased to know you had a wonderful time during your vacations and our team could deliver a great service during your entire stay. We are looking forward to welcome you! Thank you for your visit! Kind regards.
4 out of 5
by A verified traveler from houston

Posted Feb 13, 2020
The service and the facilities were fantastic. The wine was poor/cheap for the price you pay. The food was good but not great, lots of ok selections.
Comment from Hotel Management
Feb 14, 2020 by UNICO 20°87°, Hotel Management
Dear guest, Thank you for sharing with us your comments and feedback. We are pleased to hear you enjoyed our facilities and food. Please be sure that your comments regarding our wine selection will be passed to the proper team for future improvements. Hope we can see you back in the near future! Kind regards.
5 out of 5
by A verified traveler from Kaukauna

Posted Feb 8, 2020
This resort was absolutely amazing. The staff was wonderful, the food and drinks were great and the views were amazing.
Comment from Hotel Management
Feb 8, 2020 by UNICO 20°87°, Hotel Management
Dear Awadel, Thank you for taking the time to share your comments and feedback regarding your recent visit to our hotel. We are pleased to know you enjoyed so much your vacation, loved our service and food and beverage. Thank you for choosing our hotel as your travel destination, hope we can see you back very soon! Warm Regards.
5 out of 5
by A verified traveler from Greenville, SC

Posted Feb 5, 2020
Very nice hotel. Staff was very friendly and accomodating.
Comment from Hotel Management
Feb 5, 2020 by UNICO 20°87°, Hotel Management
Dear TedG, Thank you for sharing your experience with us. We are very happy to know you had a pleasant vacations at our hotel. Thank you for choosing our hotel, looking forward to host you again. Kind regards.
5 out of 5
by A verified traveler

Posted Feb 4, 2020
everything! I will be going back..I loved every minute and my room was gorgeous and the staff the best
Comment from Hotel Management
Feb 4, 2020 by UNICO 20°87° , Hotel Management
Dear guest, Thank you for sharing your comments regarding your recent visit to UNICO 20°87° and for letting us know about the great time you had on your vacations. We are thrilled to know you loved your experience and our staff was able to deliver you a wonderful time. Thank you for choosing us as your travel destination, hope we can see you back very soon again! Warm Regards.