Ratings based on 92 Verified Reviews

4.3 out of 5
76% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the center of Kaprun

Posted Apr 29, 2018
Nice staff. Nice traditional hotel. Excellent food. Super sauna and wellness area. Overall great experience.
Comment from Hotel Management
May 2, 2018 by Your feedback, Hotel Management
Dear sir or madam, thank you for your five points, we're very happy. We look forward to welcome you soon at Das Alpenhaus Kaprun and send best regards, Das Alpenhaus Kaprun team
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful spa

Posted Mar 19, 2018
The spa is the gem of this property - beautifully finished, scrupulously clean, with a superb sauna. I really enjoyed spending time here. Rooms are well finished. Breakfast could be improved a little - there is no toaster, for example. The bar is a very nice place to spend some time in the evening.
Comment from Hotel Management
Mar 20, 2018 by Your feedback, Hotel Management
Dear Mr. or Mrs. M, thank you for your visit at Das Alpenhaus Kaprun and your great feedback to that. We're very happy that you have a nice time at our hotel and that you like our ALPEN.VEDA.SPA. Your review to the breakfast buffet we forward to our chef, please be sure that always try to fulfill all wishes. We look forward to welcome you soon as our guests and wish you in the meantime all the best. Yours, Das Alpenhaus Kaprun team
5 out of 5
by Breda

Posted Dec 25, 2017 on Hotels
Comment from Hotel Management
Dec 28, 2017 by Christiane, Hotel Management
Dear Mr. or Mrs. Breda, thank you for your great feedback to your stay at Das Alpenhaus Kaprun, we're really proud. Thank you and all the best, Das Alpenhaus Kaprun Team
5 out of 5
by Jianxun

Posted Aug 27, 2017 on Hotels
Comment from Hotel Management
Aug 29, 2017 by Christiane, Hotel Management
Dear Mr. Jianxun, thank you for your feedback to your stay at Das Alpenhaus Kaprun, it makes us really proud. All the best and warm regards, Das Alpenhaus Kaprun team
4 out of 5
by mark

5 night stay at start of August.

Posted Aug 8, 2017 on Hotels
Exceeded my expectations. Reception staff very helpful. Room could have been a touch bigger and would benefit from a bath, but generally clean, comfortable and good views. Noisy at night thanks to revellers in the street outside and also positioned at busy junction so lots of traffic noise from quite early on. Hotel gym way better than average, but could do with some free weights. Nice pools. Food pretty good.
Comment from Hotel Management
Aug 16, 2017 by Christiane, Hotel Management
Dear Mr. Mark, thank you for your visit and your great reviews to your stay at Das Alpenhaus Kaprun. Your feedback helps us to optimize our quality and confirms us on our way. We really looking forward to welcome you soon as our guests and wish you in the meantime all the best. Yours, Das Alpenhaus Kaprun team
5 out of 5
by sameh

Amazing family trip

Posted Aug 4, 2017 on Hotels
Was very nice experience hotel was great and location was amazing
Comment from Hotel Management
Aug 16, 2017 by Christiane, Hotel Management
Dear Mr. Sameh, thank you for your nice and great feedback to your stay at Das Alpenhaus kaprun. We hope to welcome you soon at Das Alpenhaus Kaprun and send best regards, Das Alpenhaus Kaprun team
5 out of 5
Recommended
for Everyone
by A verified traveler from Bromley

Great time !

Posted Feb 5, 2017
Warm and welcoming modern hotel with great facilities.Excellent location with a short walk to ski hire, ski school and Maiskogel lift.Also close to bars and restaurants but retains a quiet atmosphere. The hotel has a new feel and is tastefully fitted in the rooms and public areas.Beds are very comfortable. Food and service excellent. Will be back.
Comment from Hotel Management
Feb 6, 2017 by Das Alpenhaus Kaprun - Your feedback, Hotel Management
Hello Mr. George, thank you for your great feedback to your stay at Das Alpenhaus Kaprun. It makes us really proud that the services of our houses convinced you and the employees cared well. We look forward to your next visit and wish you in the meantime all the best. Yours Das Alpenhaus Kaprun team
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Great base to explore the area

Posted Dec 18, 2016
Great hotel with great facilities. There's lots of cheaper looking options in Kaprun though that don't show up on booking sites
Comment from Hotel Management
Dec 19, 2016 by Das Alpenhaus Kaprun, Hotel Management
Hello Simon, thank you for your great Review to your stay at Das Alpenhaus Kaprun. We look Forward to a new stay at our beautiful 4 star Hotel and wish you in the meantime all the best. Yours Das Alpenhaus Kaprun team
5 out of 5
by A verified traveler

Posted Oct 20, 2016 on Hotels
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you for your great Review. We look Forward to welcome you soon as our guests. Yours, Das Alpenhaus Kaprun team
2 out of 5
by A verified traveler from M

Tiny rooms

Posted Aug 18, 2016
Checking in was too long Room very small Very Hot room and they dont even have fan when we ask for They don't have iron or iron room Price very high for hotel conditions
Comment from Hotel Management
Aug 22, 2016 by Your feedback, Hotel Management
Dear sir or madam, thank you for your visit at Das Alpenhaus Kaprun. Check in time is at 3.00p.m., at the high season it can be a waiting period, thank you for your patience in that case. For fire protection reasons, ironing is not permitted in the guest rooms, please use the laundry service which is offered here for guests for a small fee. Of course you can write us a detailled feedback on our personal email adress, we look forward for that. We wish you in the meantime all the best and send warm regards, Das Alpenhaus Kaprun team