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Reviews of Ramada Plaza by Wyndham Karachi Airport Hotel

5 out of 5
Ramada Plaza by Wyndham Karachi Airport Hotel
Star Avenue Terminal 1, Jinnah International Airport, Karachi

Reviews

7.2

Good

Rating 10 - Excellent. 35 out of 106 reviews" "
Rating 8 - Good. 27 out of 106 reviews" "
Rating 6 - Okay. 19 out of 106 reviews" "
Rating 4 - Poor. 8 out of 106 reviews" "
Rating 2 - Terrible. 17 out of 106 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Durdana

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Management on Apr 15, 2024
Hi,We are particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not-too-distant future.Kind RegardsManagement

10/10 Excellent

Rameez Masoud

Liked: Cleanliness, staff & service, property conditions & facilities
Just another airport hotel.
Stayed 2 nights in Feb 2024
Response from Management on Feb 29, 2024
Hi,I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not-too-distant future.Kind RegardsManagement

6/10 Okay

Waheed, maplewood

Liked: Cleanliness
Property is close enough to the airport for a quick lay over but it’s not worth the price
Stayed 2 nights in Feb 2024
Response from Management on Apr 15, 2024
Hi,We are particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not-too-distant future.Kind RegardsManagement

10/10 Excellent

Naseem, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe convenient n spacious green surroundings and closer to the airport
Stayed 3 nights in Feb 2024
Response from Management on Feb 29, 2024
Hi,I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not-too-distant future.Kind RegardsManagement

8/10 Good

Philpus

Stayed 1 night in Jan 2024
Response from Management on Apr 15, 2024
Hi,We are particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not-too-distant future.Kind RegardsManagement

8/10 Good

Mahboob

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room service poor , front desk good
Stayed 1 night in Nov 2023

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Decent dining optionts. The best part is security.
Stayed 1 night in Oct 2023

2/10 Terrible

Sherif

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very bad staff attitude
One of the worst experiences I have ever seen. The reception staff is very rude and unprofessional. One of the room service entered my room at night while I was out and took the iron without my permission and the receptionist did nothing regarding this issue even though they don't have a complaint form to fill they just gave me a white paper to write my complain.
Stayed 1 night in Sep 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service for 1+ month stay!!
My stay was extended unexpectadely for more than a month, but the hotel staff and management made it really a comfortable stay for me. They immediately upgraded by stay to the Executive floor that included an amazing all-day executive lounge. Staff of all departments from front desk to cleaners, to the security and restaurant staff gave me amazing serivce, repect and company. They were all very accomodating of my demands, I specifically want to give a shout to Adeel in front desk, Irfan in the restaurant, Jibran and Kashan in executive lounge and lastly but not the least very hardworker Umer on Pool side BBQ and his manager Mr Samson who never said no to my late night dining demands!! Indeed it was a very memorable stay and anytime i would be in Karachi city, it will be my stay!!
Stayed 4 nights in Jul 2023
Response from Management on Sep 5, 2023
Dear Mr. Mohammad,I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future.Kind RegardsManagement

10/10 Excellent

Batoor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay close to airport.5 minute away from the airport.
Stayed 1 night in Aug 2023
Response from Management on Sep 5, 2023
Dear Mr. Batoor,I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future.Kind RegardsManagement

2/10 Terrible

Sahar

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrible.
Stayed 1 night in Aug 2023
Response from Management on Aug 22, 2023
Dear Sir / Madam,Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Karachi Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that during your stay you had some problem. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Regards,Management

2/10 Terrible

Nabeel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The sofa in the room had nails sticking out, almost injured myself only provided one key for the room and lied when asked about reason the drink in the minibar had spider web on it. privacy issues
Stayed 3 nights in Jul 2023
Response from Management on Aug 22, 2023
Dear Mr. Nabeel,Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Karachi Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that during your stay you had some problem. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Regards,Management

8/10 Good

syed, yonkers

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
its a good location, hotel do need TLC overall a good hotel.
Stayed 2 nights in Jun 2023
Response from Ramada Plaza Karachi By Wyndham on Jul 17, 2023
Dear Sir/Madam,I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future.Kind RegardsManagement

2/10 Terrible

Haider

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is terrible and will try make ur life miserable every chance that they will get
Stayed 2 nights in Jun 2023
Response from Ramada Plaza Karachi By Wyndham on Jul 17, 2023
Dear Mr. Haider,I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future.Kind RegardsManagement

10/10 Excellent

Javaid

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the derives from staff. Good people smiling and welcoming.
Stayed 1 night in Jun 2023
Response from Ramada Plaza Karachi By Wyndham on Jul 17, 2023
Dear Mr. Javaid,I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future.Kind RegardsManagement

4/10 Poor

Chelsea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023
Response from Ramada Plaza Karachi By Wyndham on May 30, 2023
Dear Ms. Chelsea,I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future.Kind RegardsManagement

2/10 Terrible

Arbab

Disliked: Cleanliness, staff & service, property conditions & facilities
Third clas servic room too much dirty ..washrm dirty there is no iron if u cal fr iron u have to wait for long time and they say there is only one iron in hotel ..meal taste is v bad ..unhygienic smelly..they was hair in dinner buffet..the hostel staf ignores everything u r facing r complaining during your stay in hotel …room service is v poor ..tea kettles and cups r soo dirty ..they looting visitors without providing standard service..I checked out one duty before due to this frustrating service
Stayed 4 nights in May 2023
Response from Ramada Plaza Karachi By Wyndham on May 30, 2023
Dear Mr. Arbab,Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Karachi Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that during your stay you had some problem about services. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Regards,Management

6/10 Okay

Manohar

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Ramada Plaza Karachi By Wyndham on May 30, 2023
Dear Ms. Mahnoor,I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future.Kind RegardsManagement

2/10 Terrible

MUHAMMAD SOHAIL

Disliked: Property conditions & facilities
The refrigerator was not working,complainant 3 times but no one came to check
Stayed 1 night in May 2023
Response from Ramada Plaza Karachi By Wyndham on May 30, 2023
Dear Mr. Sohail,Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Karachi Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that during your stay you had some problem about services. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Regards,Management

10/10 Excellent

Muhammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Excellent service and super close to the airport.
Stayed 1 night in Apr 2023
Response from Ramada Plaza Karachi By Wyndham on May 30, 2023
Dear Mr. Muhammad,I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future.Kind RegardsManagement

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2023
Response from Ramada Plaza Karachi By Wyndham on Apr 5, 2023
Dear Mr. Mirza,I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future.Kind RegardsManagement

2/10 Terrible

Nadim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Ramada Plaza Karachi By Wyndham on Apr 5, 2023
Dear Mr. Nadim,I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future.Kind RegardsManagement

2/10 Terrible

Mehroz

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Terrible customer service and dishonest group of individuals. Claimed my reservation didn't exist and wanted me to pay the difference. Charged 150$ for taking photos around the area with our photographer for our wedding. Demanded cash when reservations were already done online. I carried no cash except for my MasterCard, their worker called me to confirm my stay and photoshoot were all included. Only afterwards the shoot was done they demanded cash only for onsite photography. Terrible experience, turned our wedding night into a nightmare.

10/10 Excellent

Hamid

Traveled with family
Liked: Staff & service
The property is in the city but gives a feeling of green wood area and nicely maintained.

8/10 Good

Muhammad Taha

Traveled with family
Liked: Cleanliness, staff & service, amenities
.

2/10 Terrible

Muhammad

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
room service took way too long. staff is rude and doesnt seem to care about their customers.

2/10 Terrible

Sarah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The only pros were that the staff at breakfast were professional and courteous and made sure to attend to needs and the taxi driver from the airport was also courteous. Cons: Everything else. 1. Room filled with mosquitos. Unclean. Super small. Not worth $100 by ANY stretch of the imagination. This hotel is not worth the name brand AT ALL. Every guest here seemed to be pissed off - rightly. I guess we all booked online expecting a 5 star hotel, but this hotel barely deserves a 1 star. 2. Extremely unprofessional front desk. Extremely rude and have not been taught the meaning of customer service. At check out, they did not even say "thank you" or "hope your stay was pleasant." It looked like we were at some kind of prison camp and disturbing them by even being there. Just don't go here. Weird vibes, unclean unsanitary environment. Even the glasses kept in the room had fingerprints. Everything was simply gross. To conclude, you'll regret booking there.
Stayed 1 night in Nov 2022

6/10 Okay

Hinnah, Jackson heights

Traveled with family
Disliked: Amenities
Old and outdated for five star.
Stayed 1 night in Sep 2022

8/10 Good

Syed Zunair

Stayed 1 night in Sep 2022

10/10 Excellent

Shaan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable also staff were exceptional
Stayed 2 nights in Aug 2022

10/10 Excellent

Shaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Standard airport hotel
It's a pretty standard airport hotel. Things work relatively well but nothing is outstanding. Their airport transit is horribly overpriced for what it is, but it is within walking distance of the airport (2.5kms). Rooms and beds are comfortable enough, but there are some downsides - e.g. the water pressure in my shower was not great and there was a stain on my blanket.
Stayed 1 night in Jul 2022

10/10 Excellent

Muneeb

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Akhtar

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

8/10 Good

Zehra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

4/10 Poor

Osama

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience
stay was bad, Room is in ground floor , once you open the door looks like you are in the street and room is full of mosquito , requested to change the room but the response we are fully booked sorry. and ofcourse you can't open the curtain of the window otherwise you will not have any privacy , so no day light at all.
Stayed 2 nights in Mar 2022

10/10 Excellent

Irfan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

SOHAIL

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Brief but all in all a good stay.
From start to finish from the pick up to the airport to lobby service and back to the airport was great. The hotel was informed of my early arrival and early departure. While there was a little wait to check in they accommodated me and offered me access to breakfast too. The rooms and the hotel does need to be updated in decor and furnishings it's looking tired, but it's clean and tidy and i felt security safe too.
Stayed 1 night in Feb 2022

10/10 Excellent

Muhammad Uwais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located at a very convenient spot by the airport. No traffic issues. Grounds are kept immaculately clean. General layout is excellent, lots of greenary, poolside dining should not be missed. Live entertainment daily at night. Breakfast is included with variety of local and international cuisine options. Staff are very pleasant and helpful. They will make your stay a memorable one. If any question or concerns, Mr Jamil Tanoli will always be there to help you. Highly recommend if you're looking for a high end hotel in Karachi.
Stayed 2 nights in Jan 2022
Response from Management on Jan 24, 2022
Dear Mr. Muhammad, I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future. Kind Regards Management

10/10 Excellent

SYED, Trinity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Airport
Stayed 1 night in Dec 2021
Response from Management on Dec 28, 2021
I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future. Kind Regards Management

10/10 Excellent

Syeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Rizwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Management on Nov 13, 2021
Dear Mr. Rizwan, Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Karachi Airport Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Regards, Management

2/10 Terrible

Umer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place
Mosquito in Suite. Hotel staff was playing games instead of fixing things. Safe was not working. Bell boy did not show up at departure time. Not able to serve food for guest after 10:30 AM
Stayed 1 night in Oct 2021
Response from Management on Nov 13, 2021
Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Karachi Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you had problem during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Regards, Management

6/10 Okay

Bilal

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2021
Response from Management on Jun 21, 2021
Dear Mr. Bilal, Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Karachi Airport Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Regards, Management

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food & Service
Stayed 1 night in May 2021
Response from Management on Jun 2, 2021
Dear Sir Madam, I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future. Kind Regards Management

10/10 Excellent

Adnan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAMADA IS BEST
It was ana amzing stay
Stayed 1 night in Apr 2021
Response from Management on May 18, 2021
Dear Guest, I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future. Kind Regards Management

4/10 Poor

Urooj

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointment to stay in this hotel.
Start with Breakfast, very disappointment. Bathroom water keep clogging, and NO iron in room and when you ask for one, it will take sometime to get it sine they have only one in this hotel. Wifi is sucks drops alot. So nothing good to say about this hotel. I will not use this hotel location ever.
Stayed 7 nights in Mar 2021
Response from Management on Apr 5, 2021
Dear Sir/Madam, Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Karachi Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that during your stay you had some problem. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Regards, Management I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future. Kind Regards Management

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location service and food good and all bhhhhhhhhhhhhggggggggggggggggggggggg
Stayed 1 night in Mar 2021
Response from Management on Apr 5, 2021
Dear Sir/Madam, I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future. Kind Regards Management

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021
Response from Management on Mar 30, 2021
Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Karachi Airport Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Regards, Management

8/10 Good

Waseem

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021
Response from Management on Feb 26, 2021
Dear Mr. Waseem, I am particularly pleased that you enjoyed your stay with us so much. A good product friendly service and a great location are important, we always try to improve and maintain this. I hope to see you again at RAMADA Plaza by Wyndham Karachi Airport in the not too distant future. Kind Regards Management