Nice hotel but the check in was problematic
Posted Nov 5, 2013
The hotel is quite nice and situatuated at the center of the town, the stuff was nice and helpfull to but my overall stay was marred by a terrible mix up at check in. My reservation was downgraded from junior suite to a single bed room with no notice whatsoever due to according to the hotel's management a difference in the rooms current price and the price it booked the room with. Due to a bad communication with their central offices there was no option to upgrade to the desired room cease the hotel was already overbooked. The hotels management did try to correct the mistake by giving me one night to a better suite but under the condition that I move to a one bed room on my second night staying there.
Sadly the one bed room is quite small and was very uncomfortable for me and would recommend to anyone if booking to go for anything with a double bed and above.
All in all I can't say I had a good time but that is mostly of the mixup during the check in and the one bed room