Posted Dec 8, 2015
I had always wanted to stay at this hotel, so I splurged on a suite. Of course, the room was beautiful, as was the view and the breakfast. However, I was extremely surprised with how the staff handled my questions- I was cut off, interrupted, even mocked. Part of staying at a luxury hotel (or anywhere) is being treated well and this hotel simply did not treat me in a manner that would inspire me to return. When I walked in the doors I was not greeted, not even smiled at.