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Reviews of Hotel Continental

4 out of 5
Hotel Continental
Hlavní Trida 230, Marianske Lazne

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 144 reviews" "
Rating 8 - Good. 67 out of 144 reviews" "
Rating 6 - Okay. 21 out of 144 reviews" "
Rating 4 - Poor. 10 out of 144 reviews" "
Rating 2 - Terrible. 6 out of 144 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

E.p.h.m.

Stayed 3 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is on main street about 15 min walk from colonnade so it is more peaceful and quite. Spa facilities are very nice.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and breakfast was delicious. Liked the bathrobes and slippers.
Stayed 1 night in Sep 2018
Response from Katerina from Garzotto Hotels on Oct 17, 2018
Dear traveler, thank You for Your review. We are happy that You were satisfied at us and hope You come back when possible. We thank You, wish You a nice day and send You our best regards. Katerina from Garzotto Hotels

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointig
Staff, especially at check in and breakfast, was very unfriendly. Rooms are dated, swimming pool is more like a plunge pool. Would not recommend this hotel.
Stayed 2 nights in Jul 2017
Response from Katerina on Sep 29, 2017
Dear guest, thank You for Your opinion. We are very sorry that You did not enjoy Your stay. However, please, feel free to check on our other hotels in the zone, You may like them better. We would be very happy for that. Thank You for Your attention, for staying with us, and, please, have a wonderful day. Best wishes, Katerina

6/10 Okay

Jiri

Liked: Cleanliness, staff & service, room comfort
Convenient
This our third time stay here. There has been certain detoriation in quality. For example towels could use updating; now charging for use of pool and sauna. Breakfast is still good. Staff very helpful.

8/10 Good

traveling from , C

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows were too hard.
Nice location, good breakfast, language communication difficult. Pillows were uncomfortable.

10/10 Excellent

LAW, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
I mistakenly thought this hotel was close to Kalsbad, but was in fact 50 km away in Marianske Lazne which is also a nice town similar to Kalsbad. The facilities was nice and I enjoyed the indoor small pool and sunna very much. The breakfast was great. The stay was comfortable and memorable.

8/10 Good

Leann, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
a clean and solid hotel. A very good low-cost option.

8/10 Good

Lusk, MA

Liked: Cleanliness, staff & service, room comfort
Little gem
Excellent breakfast

2/10 Terrible

BArt

Disliked: Staff & service, room comfort
Very obousive staff
The staff at this hotel here not very nice, the guy how is on the night shift actualy shoutted at me and my wife only beceause we asked for a blanket as the room was very cold DO NO STAY AT THIS HOTEL

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for spa facities.
Very satisfied with the accommodation for the price, catering included in the cost made excellent value. Staff efficient and polite.

10/10 Excellent

Lizzi B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel... can't fault it
Lovely staff, exceelent clean room. Food was amazing. GREAT value stay in a lovely relaxing part of Czech.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Continental Marienska Lazne Cz
We were very happy with the room we had . It was spacious and clean as was the bathroom. The problem we had was with the evening meal which we had included in our booking. We felt force-fed like geese by a surly waitress. there was no choice and at one stage we had three courses on the table at once. It was not a good experience. By contrast the receptionist was charming and very helpful. So book in for the night but forget dinner.

2/10 Terrible

Mandy

Stayed 3 nights in Apr 2024

10/10 Excellent

Christa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es waren 3 schöne Tage in Marienbad, das Hotel hatte alles was man braucht. Frühstück und Abendessen gute Auswahl.
Stayed 3 nights in Mar 2024

6/10 Okay

Diana

Stayed 2 nights in Feb 2024

6/10 Okay

Jörg

Traveled with family
Liked: Cleanliness, amenities
positiv: großes Zimmer, großes Bad negativ: in die Jahre gekommen, alte Einrichtung Frühstück - von allen etwas dabei, Kuchen, Wurst, Käse, warm - aber machmal war es etwas knapp leider nur sehr wenige Parkplätze und zum ein/aus checken keinen seperaten Parkplatz im Ganzen nicht schlecht aber es geht besser, darum in der Summe 3 Sterne
Stayed 3 nights in Feb 2024

8/10 Good

Elke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel, Erholung pur, immer freundliches Personal,sehr gutes Frühstück.Wir kommen gerne wieder.
Stayed 3 nights in Oct 2023

8/10 Good

Mattias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Hanne

Traveled with group
Disliked: Staff & service, property conditions & facilities
Es gab leider kein warmes, vegetarisches Abendessen.
Stayed 1 night in Sep 2022

10/10 Excellent

Ruben Monserrate

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos una noche, la habitación muy limpia, amplia y silenciosa, céntrico y próximo a los lugares de interés. El personal del establecimiento nos atendió muy bien. Volveríamos a visitar este hotel.
Stayed 1 night in Jul 2022

8/10 Good

Johan

Stayed 1 night in Jun 2022

6/10 Okay

Ludek

Stayed 2 nights in Apr 2022

8/10 Good

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хорошо
Мы пробыли в гостинице 2 суток, расположение прекрасное, на центральной улице и близко от ж/д вокзала. Номер просторный, чистый, все необходимое по минимуму. В холодильнике ничего не предусмотрено, если вы привыкли вечером выпить чая, то это проблематично, в номере чайник не предусмотрен, найти что-то по близости тоже проблема, почти все закрывается в 20:00. Завтраки хорошие, среднего уровня, очень чистый бассейн. Нам для двух дней всего хватило, несмотря на маленькие недостатки, описанные выше, мы получили массу положительных эмоций. На короткий срок рекомендуем.
Stayed 2 nights in Sep 2021

10/10 Excellent

Pavlína

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlicher, zuvorkommender Empfang. Zimmer supersauber, alles da was man so braucht. Frühstücksbuffet mit sehr grosser Auswahl, lässt nur extrem ausgefallene Wünsche offen. Bedienung sehr höflich, aufmerksam, auf Zack. Hotel ohne Bedenken zu empfehlen.
Stayed 1 night in Jul 2020

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig hotell
Hyggelig liten hotell.SPA,baseng,sauna.Deilig terrasse,god frokost.
Stayed 3 nights in Aug 2019

10/10 Excellent

Natasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Sevil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war sehr ruhig, da wir ein Zimmer hatten, das nicht auf der Straßenseite war. Sauna und Whirlpool mit Gegenstromanlage waren o.k. Frühstück war abwechslungsreich. Das Hotel befand sich zentral im Ort, der Park gegenüber. Im Großen und Ganzen hat das Preis-Leistungsverhältnis gepasst, was will man mehr.
Stayed 6 nights in Jul 2019

6/10 Okay

Frantisek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel vyborny. parkovanie otrasne.
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Dieses Hotel ist arg in die Jahre gekommen. Das Personal macht es leider auch nicht flotter.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gue gute lage der Aufenthalt war erholsam das Continental ist auf jeden fall für einen urlaub in Marienbad zu empfehlen.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer waren sauber und gemütlich. Das Frühstücksbuffet war sehr reichhaltig mit guter Auswahl. Nur der Swimmingpool und der Saunabereich sind nicht unbedingt empfehlenswert. Um dort Wellness zu machen, würde ich ein anderes Hotel wählen.
Stayed 1 night in Feb 2019

10/10 Excellent

Palle

Liked: Cleanliness, property conditions & facilities, room comfort
Fremragende
Fremragende hotel med et venligt personale og med høj komfort.
Stayed 2 nights in Sep 2018
Response from Katerina from Garzotto Hotels on Oct 17, 2018
Dear traveler Palle, thank You for Your review. We are happy that You enjoyed Your stay at us and hope to see You soon again when possible. We wish You a lovely day and send You our best regards. Katerina from Garzotto Hotels

8/10 Good

maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amabilité du personnel, prix modérés, Bon restaurant. Service efficace.
Stayed 2 nights in Aug 2018
Response from Katerina de Garzotto Hotels on Aug 26, 2018
Chère Madame Maurice, merci beaucoup pour Votre avis. Nous en sommes heureux et esperons de Vous pouvoir accueillir de nouveau. Merci, bonnejournée et à bientôt. Katerina de Garzotto Hotels

8/10 Good

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Direkt in der Stadt
Ein schönes Stadthotel, was man für einen Aufenthalt in Marienbad wirklich empfehlen kann. Die Zimmer sind groß und haben alles, was man für einen angenehmen Aufenthalt braucht, schön ist auch der Pool und Spa-Bereich. Das Frühstück ist reichhaltig und abwechslungsreich, das Personal spricht Deutsch.
Stayed 2 nights in Jun 2018
Response from Katerina from Garzotto Hotels on Jul 3, 2018
Dear Ms Franziska, thank You for Your review. We are glad that You were satisfied at us. Please, come back when possible. :-) We wish You a beautiful day. Best regards, Katerina from Garzotto Hotels

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr angenehmer Aufenthalt vom Zimmer über den Service, die Sauberkeit bis zur Freundlichkeit und Hilfsbereitschaft der Mitarbeiter
Stayed 4 nights in Feb 2018
Response from Katerina from Garzotto Hotels on Mar 22, 2018
Dear guest, thank You for Your review. We are glad that You enjoyed our services and look forward to Your next stay. :-) We thank You and wish You a lovely day. Best regards, Katerina from Garzotto Hotels

8/10 Good

Klass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
hotel und zimmer sind schön wellnessbereich ist klein aber sauber
Stayed 3 nights in Nov 2017
Response from Katerina from Garzotto Hotels on Dec 11, 2017
Dear guest, thank You for Your review. We are very sorry that Your intake on our female restaurant staff is as it is and we promise we are working on everything everyday and hard. We would love to know what went wrong for You as we do not know. We strongly hope that Your next stay will be better. Thank You for Your attention and, please, have a great day. Best wishes, Katerina from Garzotto Hotels

2/10 Terrible

Stecki, NRW Deutschland

Disliked: Staff & service, property conditions & facilities
Älteres Hotel an der Hauptstraße
Das Hotel liegt an der Hauptstraße. Es gibt eine kleine Terrasse im 2. Stock. Das Kurzentrum ist zwar fußläufig zu erreichen, allerdings ca. 2 km entfernt. Bei unserer Ankunft wie auch an allen anderen Tagen gab es in der Nähe keinen länger verfügbaren Parkplatz. Ein hoteleigener Parkplatz (angeblich sind es insgesamt 8) stand am nächsten Tag zur Verfügung. Diese Plätze (8 € /Tag) sind aber so klein, dass es für uns ca. 20 Rangierungen brauchte, um dort heile wieder herauszukommen. Also waren wir für die restliche Zeit täglich auf nervige Suche angewiesen. Nur für Kleinwagen zu empfehlen. Einen Gepäckservice gab es für uns (75 und 73 J.) nicht. Unser Zimmer mußten wir selbst suchen (1. Fahrstuhl bis 1. Stock, dann langer Gang, eine Treppe, dann 2. Fahrstuhl bis 2. Stock.). Das Zimmer und Bad waren sauber, an den weiteren Tagen wurden aber nur noch die Betten gemacht und grob durchs Bad geputzt. Minibar wurde nicht aufgefüllt, ebenso wie der Kaffee-Bereiter. Das Frühstück ging so, man blieb nicht hungrig. Das Abendessen war an 2 von 4 Tagen ungenießbar. Wir haben unseren Aufenthalt 3 Tage früher als geplant abgebrochen.
Stayed 9 nights in Sep 2017
Response from Katerina on Sep 27, 2017
Dear Mrs Stecki, thank You for Your review. We are very sorry that You were not satisfied at us and that You cancelled a part of Your stay. As to our services, we unfortunately officially offer only services that are written on the Internet pages of our Hotel. As to the breakfast, we are going to do our best to improve. You may like to check on our other hotels in the zone, one of them has a wellness centre as well so You can get some nice procedures. As to the services, please, always check what we offer. Thank You very much and, please, have a lovely day. Best wishes, Katerina

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr unfreundliches Personal. Buchten Hotel wg. Schwimmbad, allerdings passen in das Bad nicht mehr als vier Leute hinein.
Stayed 2 nights in Jul 2017
Response from Katerina on Sep 27, 2017
Dear guest, thank You for Your review. We are very sorry that You did not appreciate Your stay. We will do our best to improve and, meanwhile, You may, if You like, check on our other hotels in the zone. Thank You for Your attention and, please, have a beautiful day. Best regards, Katerina

6/10 Okay

Bärbel, Nürnberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für den Preis super!
Leider sind Teppiche in den Zimmern, die doch schon in die Jahre gekommen sind. Zimmer war sauber. Das Frühstücksbuffet war sehr reichhaltig und für jeden was dabei. Personal war freundlich und sehr bemüht bei extra Wünsche. Man kann natürlich nicht ein 4 Sterne Hotel in Tschechien mit einem 4 Sterne Hotel in Deutschland vergleichen. Der Preis für ein Wochenende war absolut super.
Stayed 2 nights in Jul 2017
Response from Katerina on Aug 11, 2017
Dear Mrs or Mr Bärbel, thank You for Your review. We are happy that Your overall impression is positive and that You appreciated the breakfast choice and our staff. We will definitely work on all the aspects so the next time You come, You feel even more like at home... :-) Please, accept our thanks and have a beautiful day. Best wishes, Katerina

6/10 Okay

Tanja, Stockholm

Liked: Cleanliness, staff & service, room comfort
Ok hotel men inget mer. Rent men enkel Pool area simpel. Bra frukost. Fönster mot trafikerad gata.
Stayed 1 night in Jul 2017
Response from Katerina on Aug 11, 2017
Dear Mrs Tanja, thank You for Your review. We are glad that You liked Your stay and appreciated for example the swimming pool and the breakfast. We are very happy for that. We would be very happy if You came to us in the future again. Thank You once more and we wish You a beautiful day. Best regards, Katerina

6/10 Okay

Peter + Rosi, Nähe Bayreuth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sehr schönes Hotel
Das Personal unfreundlich bis unverschämt. Ansonsten gibt es keine Klagen.
Stayed 1 night in Jun 2017
Response from Katerina on Aug 11, 2017
Dear Peter + Rosi, thank You for Your review. We are glad that Your overall intake on Your stay is positive. As to our staff, we forwarded them Your message and we are going to work on everything. Thank You for sharing Your opinion. We wish You to come back soon again. Please, have a beautiful day. Best regards, Katerina

6/10 Okay

김지연, 서울

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
체크인부터 불쾌했던 호텔
마리안스케 라즈네의 호텔 중 가격도 괜찮고 평이 좋은 편이길래 예약했습니다. 서비스가 친절하다고 알고 갔는데, 그건 유럽 백인에게나 해당되는 말이었나봅니다. 역에서 1km정도 거리라서 그냥 걸었는데, 언덕이라서 캐리어 끌고 올라가느라 지친 상태로 도착했습니다. 리셉션 직원에게 프린트한 바우처와 여권을 제시하며 체크인을 요구했습니다. 직원은 저와 동행한 가족을 손가락으로 가리키며, 'you, bietnam?'이라고 하더라구요. 여권을 제시했는데도요. 체코에 베트남인이 많으니 동양인인 저를 베트남인으로 오해할 수도 있다고 봅니다. 그게 기분 나쁜 것은 아니었습니다. 불쾌했던 것은 그 직원의 응대 태도가, 일부 체코인들이 베트남인들(혹은 동양인)에게 하대하는 듯한 태도였기 때문입니다. 제가 베트남인은 아니고 사우스코리아에서 왔다고 하자, 비자를 내놓으라고 우기더군요. 체코와 한국은 무비자 협정이 있어서 비자가 필요없다고 했는데도 계속 비자를 내놓으라고 다그치더군요. (글로 표현하기 어렵지만, 절대 친절한 말투가 아니었고 몰아붙이는 말투였습니다.) 무슨 불법체류자 대하듯 하면서요. 이미 프라하와 체스키크롬로프를 거쳐왔고, 이전에도 체코에 온적이 있었는데 비자를 내놓으라는 곳은 처음이었습니다. 이미 저녁 늦은 시간이었고, 나이든 어머니를 모시고 여행하는 중이어서 숙박을 못하게 될까봐 상당히 불안했습니다. 그러던 중 다른 손님들이 오자, 저희에겐 양해도 구하지 않고 그대로 세워놓은 채 바로 그 손님들의 업무부터 처리했고, 그게 끝나자 다시 우리에게 비자를 다그쳤고, 다시 세워놓고 다른 손님의 일을 처리하길 반복했습니다. 제 말을 끝까지 들어보려고도 안하더군요. 다른 손님들 이 가고서야, 제가 다시한번 '우린 바르샤바로 입국해서 프라하로 넘어왔고, 바르샤바 입국도장 외엔 어느 스탬프도 받은 적이 없다. 한국과 체코는 무비자 협정이 있어서 우리는 비자가 필요없다.'라고 얘기하자, 그제야 어쩔수 없다는 듯이 웬 메모지(정식양식이 아닌)를 주며, '너의 독일 주소를 적어라'라고 하더라구요. 어이가 없어서, 독일주소가 없다니까, 그럼 어디에 사냐더군요. 서울에 산다고 하니까, 그거라도 적으라고 해서 적고 나니 그제야 체크인을 해줬습니다. 외국인이 주소를 적는 절차와 양식이 따로 있다면 불쾌하지 않았겠지만, 없는 비자를 내놓으라고 사람을 다그치고, 한참 무시하며 세워둔 다음에야 규정에 없는 방식으로 주소 적으라는 것은, '다른 외국인과 다르게 취급'하는 것 아닙니까? 그 무례한 직원은 끝내 미안하다는 말 한마디 없었습니다. 최소한 체크인이 늦어져서 미안하다는 말이라도 해야하는것 아닙니까? 불쾌하기 그지 없었습니다. 그녀는 이후 로비에서 만나자, 갑자기 전에 없던 친절한 미소를 띠며 인사를 했는데, 아마도 자기가 체코와 한국 사이에 무비자협정이 있고, 자기가 말도 안되는걸 우겼다는걸 그새 깨달았던거겠죠. 방은 전반적으로 깨끗한 편이었으나 시트에 머리카락이 있었고, 시설은 별4개 호텔이라기엔 낡고 부족했습니다. 아침식사는 맛있었고, 식당 직원은 친절했어요.
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haben das Hotel gebucht zur Überbrückung zum Aktivurlaub

8/10 Good

Heike

Liked: Cleanliness, staff & service
Alles in allem gut
Wir waren zu einem Kurzurlaub in Marienbad, das Hotel war alles in allem ganz gut . Das Personal war sehr nett ! Die Betten waren sehr gut , Preis Leistung war im Ordnung .