Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Montréal, Canada.

Magnifiquement situé. Prix doux. Confort moyen.

Posted Oct 8, 2016
Location: À deux pas de la source thermale principale. Tout près de l'Église Marie-Madeleine et du Théâtre de Karlovy Vary pour les concerts le soir. Superbe.
Magnifiquement situé, au centre de la zone touristique. Prix doux. Confort moyen : les fauteuils et le matelas étaient peu confortables, par contre la chambre était bien éclairée et offrait une vue superbe sur la ville.
5 out of 5
by Eva

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
5 out of 5
by NING from BEIJING CHINA

酒店服务人员的热情在捷克之行中堪称难得

Posted Aug 19, 2016 on Hotels
酒店服务人员的热情在捷克之行中堪称难得,虽然提供的接送服务是收费的,但还是方便了客人的出行
4 out of 5
by A verified traveler

Sehr zentral - aber ruhig - gelegenes Hotel.

Posted Aug 12, 2016
Pros: Zentrale Lage, gutes Frühstück.
Location: Alle Sehenswürdigkeiten sind sehr gut zu Fuß zu erreichen.
Das Hotel Heluan ist ein sehr zentral gelegenes Hotel in Karlsbad. Das Frühstücksbuffet ist außerordentlich vielfältig. Das Angebot sehr schmackhaft, lobenswert.
4 out of 5
by A verified traveler

Sehr zentrale Lage

Posted Aug 11, 2016
Pros: Zentrale Lage; Frühstück
Nettes, kleines, etwas in die Jahre gekommenes Hotel, von dem aus man sehr schnell in der Kurpromenade, aber auch bei den Wanderwegen ist.
4 out of 5
by Peter

This traveler left a rating score only Posted Aug 3, 2016 on Hotels
5 out of 5
by Norman from Manchester

Heaven in Heluan!

Posted Jul 27, 2016 on Hotels
a brief stay for two days whch would have been great to extend. Wonderful location and lots to see and plenty of places to eat and drink to suit all budgets. Beatiful buildings and views with lots of walking areas nearby, with two funicular railways and terrific spa facilities, again to suit all budgets.
5 out of 5
by A verified traveler

Very good hotel

Posted Jul 6, 2016
Мы были в этом отеле 2 дня. Нам абсолютно все понравилось. Персонал очень отзывчивый и всегда рад помочь.
3 out of 5
by Jane

This traveler left a rating score only Posted Jun 30, 2016 on Hotels
4 out of 5
by Thomas from Eslöv

Visit to Karlsbaden.

Posted Jun 27, 2016 on Hotels
The hotel was placed very convienient on a hill slope with a good viev over the Town. The landlady was very helpful and kind. There are lots of nice resturants on Walking distance from the hotel.