Posted Jul 8, 2013
Excellent overall experience. Friendly and helpful staff. Hotel has its own parking area, but it is small. Parking in downtown Karlovy Vary is limited and many hotels do not have their own garages or lots. Request and confirm reserved parking in advance and you'll have no troubles. Of note for those that do not speak Czech - most of the staff speaks a little English but they are more comfotable speaking standard German. In most businesses in the area this seemed to be the norm. I consistently had better results when I spoke German. The deluxe double room is very nice and large. The bed was very comfortable. Extra pillows and towells were cordially provided on request. My wife, two year old and I all had plenty of room in the bed. The only "complaint" would be the somewhat dated carpet... but in all fairness I prefer hardwood flooring. Buffet standard European continental breakfast is included. Naturally this included local standard fare as well. The bar is a little small, but adequate for a quiet social drink. The spa and pool were great! The restaurant had excellent food and the menu was a fair mix of local and other European cuisine. There is both indoor and outdoor seating. The hotel's location is very convenient; at most a 15 minute walk to the farthest part of the city center. Plenty of food and shopping choices within a less than five minute walk too.