Posted Jul 7, 2016
UBICADO muy lejos del aeropuerto (45 minutos a 1 hora en auto), camino peligroso de montaña (de cornisa).
La dirección del hotel atiende desde Atenas, y ante INCONVENIENTES , NO RESUELVEN NADA NI DAN LA CARA.
Llegamos al hotel habiendo reservado 45 días antes a la tarifa establecida en ese momento, al momento de Ingresar la tarifa era MAS BAJA y NO RECONOCIERON LA DIFERENCIA A MI FAVOR.
Unos verdaderos SINVERGUENZAS. !!!!
EVITEN ESTE HOTEL, no por el hotel en si sino por la MALA GESTIÓN DE LA GERENCIA DESDE ATENAS.
LOCATED far from the airport (45 minutes to 1 hour drive), dangerous mountain road (cornice).
The hotel management attends from Athens, and to DISADVANTAGES NOT SOLVE PROBLEMS
We arrived at the hotel having booked 45 days prior to the rate established at the time, when entering the rate was lower and NOT RECOGNIZE THE DIFFERENCE TO MY FAVOR.
Some real scoundrels. !!!!
AVOID THIS HOTEL, not the hotel itself but by mismanagement MANAGEMENT FROM ATHENS.
Comment from Hotel Management
Jul 18, 2016 by Nikolopoulos Achilleas manager, Hotel Management
Dear sir, as you can understand we can not apologize for the national roads of Karpathos. About your reservation cost, you have been charged exactly what you have booked through the Expedia.com system. The terms and the conditions are very clear and safe. The difference you mentioned about, was a last minute offer which you couldn't get benefit as you had made your reservation months ago. At last the receptionist was always there to help you in any problem or questions you had although the management of the hotel is located in Athens. Also our standard policy is to follow strictly the rules the terms and the conditions of each reservation channel we co operate with.