Ratings based on 14 Verified Reviews

4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Great accommodation, very clean.

Posted Nov 7, 2016
Pros: Pool and room airconditioners were awesome. Very good sized room.
Cons: Everything was great, couldn't fault anything. Would recommend the hotel highly.......................
Location: Local restaurants, bars and cafes all within walking distance
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great, central location and friendly staff

Posted Oct 17, 2016
Pros: Proximity to town
Cons: Nope, all good
Location: Close to the centre of town
Highly recommend, nice, professional and good! Friendly staff, everyone helpful and good, central location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2016
The staff were polite and extremely helpful. The hotel was clean and ideally situated for restaurants and shopping
Comment from Hotel Management
Sep 22, 2016 by Violet, Hotel Management
Hi there, Thank you for your feedback. I am happy you enjoyed your stay and your room was to your liking. We are very lucky with our location and all our guests love the close proximity to all the new restaurants across the road. I will pass your comments on to our staff. We look forward to welcoming you back again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Central to all amenities

Posted Sep 18, 2015
We were visiting family and found it catered to all our needs.
Comment from Hotel Management
Sep 22, 2016 by Regards Violet Houkamau, Hotel Management
Thank you for your review. I am happy our accommodation catered to all your needs and we look forward to welcoming you back again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Onslow WA

Affordable

Posted Sep 12, 2015
Well priced accommodation in a central location allowing you freedom to explore surrounds on foot
Comment from Hotel Management
Jun 9, 2016 by Violet, Hotel Management
"Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand."
4 out of 5
Recommended
for Everyone
by A verified traveler from south hedland wa

Nice hotel close to shops and cafes

Posted Aug 25, 2015
Short stay just overnight staff are lovely good location would definitely stay again. Arrived by lunchtime and was able to check in straight away only thing I could fault was the air conditioner is noisey cuts in and out when temperature is reached.
Comment from Hotel Management
Aug 26, 2015 by Violet Houkamau Manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry your air conditioner was so noisy. I have spoken to our maintenance team to get this problem fixed. For future reference I am on call 24/7 and I would have been happy to move you to another room. Please consider staying with us again so that we can have another chance to provide you with superior service.
4 out of 5
Recommended
for Everyone
by A verified traveler

holiday apartment

Posted Aug 9, 2015
Pros: Nice and clean and having the washing machine for use in the apartment.
Cons: nothing
Location: close to shops
had a nice studio type setting, looked rather new and very fresh. Comfortable beds, fully equipped kitchenette, with washing machine and dryer in cupboard. Comfy chairs, air conditioning. Extra pillows.
Comment from Hotel Management
Aug 22, 2015 by Violet, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Violet Houkamau Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Jul 28, 2015
Great hotel for the price for the weekend. Staff were helpful and nice. Room was good size and mostly up to date. Bed was comfortable with a clean room.
Comment from Hotel Management
Aug 22, 2015 by Violet, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Violet Houkamau Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

clean, tidy and great location to cafe

Posted Feb 13, 2015
Cons: the airconditioning, noisy and kept waking me up during the night, had a terrible sleep.
Location: great location
staff were great, friendly and helpful. rooms clean and good facilities, nice pool area. cafe across the road
Comment from Hotel Management
Jun 9, 2016 by Violet Houkamau, Hotel Management
"Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand."
4 out of 5
Recommended
for Everyone
by A verified traveler from East Fremantle, WA

Pleasant motel style apartments in city centre

Posted Feb 1, 2015
Pros: Recommendation
Cons: All fine
Location: Within walking distance of everything in central Karratha. Nearby restauants, bottle shop and supermarkets
I made an overnight stay in Karratha. The hotel is centrally located and has modern motel style rooms with microwave, kettle, fridge etc. My room was by the pool and very quiet and clean. Although the hotel doesn't have a restaurant, there is an excellent cafe just opposite that does interesting breakfasts and a couple of restaurants within 100m or so for dinner - I tried the Indian and it was good. Staff were friendly and efficient.