Ratings based on 574 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted May 20, 2016
離車站非常近,對面就有腳踏車出租,有多餘的枕頭,清淨機和加濕器可以用,但是晚上睡不好,我個人是這樣!
4 out of 5
by A verified traveler

Convenient

Posted May 20, 2016
Convenient hotel with reasonable price. Just next to the train station and outlet
4 out of 5
by A verified traveler from Hong Kong

the location is very good

Posted May 17, 2016
Pros: good location
Cons: too small room
Location: good place for riding bicycle, can rent it opposite to the hotel.
hotel location is really good, close to the train and bus station. walk to the outlet within ten mintues but the room is really small, even cant open two luggages at the same time.
4 out of 5
by A verified traveler from Hong Kong

Convenient Location and Economy Stay

Posted May 16, 2016
Pros: Location is excellent!
Cons: Things of course not brand-new. but with price, really good I think. Worth to stay.
If you come here for sight-seeing and shopping without hot spring, this is an excellent choice for you. Location is absolutely good for nearby transport and outlet. I have been stay for both new and old wing. Personally I prefer old wing as room is a bit bigger. With this price, I do feel worth to stay. I book in Expedia with breakfast, it's good since breakfast outside need around YEN500 per head. Some web without breakfast but similar price. So better check.
3 out of 5
by A verified traveler

方便 價格合理

Posted May 8, 2016
服務人員都很貼心 英文能力也可以溝通得到 酒店位置方便好找 鄰近火車站 但也不會有太多的吵雜聲 房間裏是清潔整齊的 可是空調系統不到位 有點熱
3 out of 5
by A verified traveler from 日本

便利だった

Posted May 7, 2016
軽井沢駅のすぐ横にあり利便性が高かったです。ただ、お部屋の便器に黒い筋状の汚れがあったのが気になりました。
4 out of 5
by A verified traveler

靠近車站

Posted Apr 23, 2016
靠近outlet和車站,附近就有租腳踏車的挺方便,員工態度不錯,早餐也還ok,但空調不穩,很容易悶熱,開窗還比較涼快,房間不算小,但空間利用可再加強。
3 out of 5
by A verified traveler

地點方便

Posted Apr 22, 2016
位於車站旁, 非常方便去outlet 購物同乘坐 free shuttle bus 去星野地區. 雙床房間, 兩張床都比較寛闊.
4 out of 5
by A verified traveler from HK

靠近JR站,位置極佳。

Posted Apr 20, 2016
Pros: 位置極佳,鄰近JR站及王子outlet shopping mall,無論租單車或乘坐公共巴士遊覽當地名勝都十分方便。
酒店環境清靜,職員待客友善,當進入房間後見到牀上放有一對手摺小紙鶴,非常窩心,房間整潔舒適,設備齊全,更提供 wifi 設施,方便旅客。
4 out of 5
by A verified traveler

Posted Apr 20, 2016
Quite good, close to the JR station but the room is quite small