Ratings based on 1,288 Verified Reviews

3.6 out of 5
64% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal.

Nice, close to railway station and sky.

Posted Mar 3, 2018
Very polite and available people. Japan a very special country, I will be back as tourist.
Comment from Hotel Management
Mar 3, 2018 by Front Desk, Hotel Management
Thank you for staying with us. We hope you stay with us again in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Small room and lobby

Posted Feb 13, 2018
Pros: Walking distance to Karuizawa Prince Outlet
Very small room in new wings. Old wing twin room is bigger.
Comment from Hotel Management
Feb 13, 2018 by Front, Hotel Management
Thank you for staying with us. We hope you stay with us again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Good price, close to station and ski resort

Posted Jan 31, 2018
Visited in Jan 2018. It's less than 5 min from Karauizawa station and 7 minutes to the Prince Ski Resort and the outlet mall. The room was typical for Japan (not much walking room) but the bed was comfy. Will definitely stay here again if I go snowboarding in Karuizawa again.
Comment from Hotel Management
Feb 2, 2018 by Front Stuff, Hotel Management
Thank you very much for staying at APA Hotel Karuizawa Ekima Karuizawa-so. The hotel is located 2 minutes on foot from Karuizawa Station North Exit and has been very popular than our guests. We will continue to further improve our staff as well as our customers and our customers so that we can continue to satisfy our customers. Thank you again for your continuous contribution during your busy schedule. We are looking forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Best location at reasonable price

Posted Jan 30, 2018
If you are not going to Karuizawa for skiing, this is the best hotel for you. It is 2 min on foot away from the train station and the bus stop is just 100m away. The premium outlet is just across the train tracks. This hotel is a no-grill hotel which is only 3 story high so there aren’t many rooms available. The standard twin/double room may be too small for families with kids and if you have more than 2 luggage, you may have trouble walking in the room. Despite all these, the hotel is clean as all Japan hotels standards. At its price compared to the more luxurious hotel chain around the town, I would still recommend this hotel to everyone.
Comment from Hotel Management
Feb 2, 2018 by Front, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Nice hotel with super good location

Posted Jan 17, 2018
Love this hotel as its near to the train station. Super convenient. Outlet store is also just walking distance. Although hotel lobby looks alittle old but overall room is comfy.
Comment from Hotel Management
Jan 18, 2018 by front, Hotel Management
Thank you for staying with us here APAHOTELKaruizawa-Soh and your kind review. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted Jan 15, 2018 on Hotels
Comment from Hotel Management
Jan 17, 2018 by front, Hotel Management
Thank you for staying with us here APAHOTELKaruizawa-Soh and your kind review. We look forward to welcoming you back soon.
2 out of 5
by A verified traveler from singapore

The only benefit is near factory outlet

Posted Jan 3, 2018
Most of the reception can’t speak engdisl , hardly able To Enquiry or seek for help
Comment from Hotel Management
Jan 4, 2018 by フロント, Hotel Management
Thank you for staying with us here APAHOTELKaruizawa-Soh and your kind review. We look forward to welcoming you back soon.
3 out of 5
by A verified traveler

Posted Jan 1, 2018 on Hotels
Comment from Hotel Management
Jan 4, 2018 by FRONT SAITO, Hotel Management
Thank you for staying with us here APAHOTELKaruizawa-Soh and your kind review. We look forward to welcoming you back soon.
5 out of 5
by Lee Choo

Good hotel

Posted Dec 22, 2017 on Hotels
Very near to station easy access, small yet clean n comfy, be warned there’s no shops opened at nite, no restaurant, unless u walk to outlet mall.
Comment from Hotel Management
Dec 24, 2017
Thank you for staying with us here APAHOTELKaruizawa-Soh and your kind review. We look forward to welcoming you back soon.
4 out of 5
by Chapman

Posted Dec 16, 2017 on Hotels
It’s a cozy hotel. The breakfast is good.
Comment from Hotel Management
Dec 17, 2017
Thank you for staying with us. We hope you stay with us again in the near future.