Ratings based on 796 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from tu

Posted Dec 6, 2016
第二次入住,地理位置佳,離輕井澤車站和王子outlet都在3分鍾內,只是房間較陳舊,其他都ok ,cp值算是很高,蠻推薦的
3 out of 5
by A verified traveler from 台灣

靠近輕井澤車站的飯店

Posted Dec 6, 2016
離輕井澤車站步行約3分鐘,離租腳踏車的地方步行一分鐘,離outlet 步行5分鐘,交通方便的飯店,但房間很小,房間设備有點老舊
4 out of 5
by A verified traveler from Hong Kong

5mins from train station

Posted Dec 5, 2016
Very close to train station, just 5mins walk. The hotel staff are very nice
5 out of 5
by A verified traveler from C

交通方便舒適的飯店

Posted Dec 5, 2016
飯店位置近車站,步行約五分鐘,很好認,櫃檯人員親切,飯店早餐豐盛、種類多,很好吃,房間很乾淨舒適,隔音不錯
3 out of 5
by A verified traveler from HK

位置很好, 只離JR輕井澤 5分鐘路程, 十分鐘就可到OUTLET

Posted Nov 25, 2016
房間比較細, 空調不能使用,只有暖氣供應, 也不能開窗, 晚上睡覺很熱很焗。 雖然晚上很晚才到達, 但checkin 也很快, 從JR 站找酒店時也了少許時間, 因為酒店名只看到日文, 但也算易找。
Comment from Hotel Management
Nov 27, 2016 by Nishizawa, Hotel Management
Thank you for using our hotel. However, I am very sorry that we cannot have you satisfy. In our hotel, only a heater is usable for the winter season. I'm so sorry. I wait for next coming.
3 out of 5
by A verified traveler from H.K.

離新幹線車站很近

Posted Nov 25, 2016
出車站就可看到,但車站旁除outlet外,沒有商鋪及便利店,入黑後冷清清,車站內店舖也很早休息,建議在旅遊區吃飽買夠才回酒店。浴室水頭頭調校困難,冷水只能微微開少許,否則变為冷水浴,最好先開熱水,再調校。喜歡熱鬧不宜選此酒店
Comment from Hotel Management
Nov 28, 2016 by kasai, Hotel Management
這一次非常感謝你住在阿帕酒店輕井澤站。輕井澤通過法令,所有商店將在23次被關閉。建議你停止在辦理入住手續前的便利店。此外,對不起,我要對在沐浴的溫度控制帶來的不便表示歉意。我們被允許立即檢查的工作人員。我們期待著您的光臨。
3 out of 5
by A verified traveler

Proximity to train station

Posted Nov 23, 2016
Pros: Close to train station
Location: Close to train station and huge factory outlet mall
Satisfactory room condition and cleanliness. English speaking staff
3 out of 5
by A verified traveler from TW

交通方便

Posted Nov 23, 2016
Pros: 交通環境
Cons: 沒有電梯,雖然只有一小段階梯,但行李頗重有點吃力。
Location: outlet 雲場池
之前有住過APA大阪的旅館,都是這樣小小的,新一點的有的有大眾池可以泡,輕井澤這家比較舊沒有,如果幸運訂到優惠的價格,CP值蠻高的,我訂的價錢不算便宜,但比起王子系列飯店還是便宜很多,因為只待一天,沒有要享受飯店等,所以覺得省一點錢住APA可以接受。
3 out of 5
by A verified traveler from Hong Kong

近輕井澤的平價酒店

Posted Nov 19, 2016
1. 酒店分為兩座樓宇,我住的應是主樓頂層,房間內的裝修好殘舊,燈光不夠。 2. 房間尚算寬敞,被鋪清潔整齊。 3. 衛生間有尿味,花灑出水量有問題, 水壓不穩定。 4. 床褥太軟,枕頭太薄。
4 out of 5
by A verified traveler from HK

Very good location

Posted Nov 14, 2016
Very good location but the room is relatively small. The staff are nice and helpful.