Exterior

Reviews of Kwalape Safari Lodge

2.5 out of 5
Kwalape Safari Lodge
Plot 82RO along Kazungula Kasane road, Chobe, Kasane

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 127 reviews" "
Rating 8 - Good. 44 out of 127 reviews" "
Rating 6 - Okay. 31 out of 127 reviews" "
Rating 4 - Poor. 8 out of 127 reviews" "
Rating 2 - Terrible. 7 out of 127 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yvonne

Traveled with group
Liked: Cleanliness, staff & service
Easy to find from the border crossing. Food average to good
Stayed 1 night in Feb 2023
Response from Gaone on Feb 11, 2023
Hi YvonneThank you so much for this review. our location is definitely one of the things we are proud of about our facility. on your comment about food, we have brought this to our kitchen department for improvement from good to excellentThank you once again for staying with us and we hope that you will consider us for your next trip

8/10 Good

Wilson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Want Tranquility, smartness and utmost hospitality, think Kwalape. It took two days to fix the drain from the shower in room 8, though.
Response from Gaone on Jan 5, 2023
Hi WilsonThank you for choosing our lodge and for taking the time to write a review. we are happy to hear that you enjoyed our service It took two days to fix the drain from the shower in room 8, though. we express our heartfelt apologies for this regretful event & assure you that such unfortunate event shall never occur in future.

6/10 Okay

Taonanyasha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Dianne

Stayed 3 nights in Oct 2022

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Beautiful forest amongst the lodges. Easy to set up rides to Victoria Falls and Chobe park. A must stay!
Stayed 2 nights in Jun 2022
Response from Gaone on Oct 12, 2022
hi Alan, Thank you for taking the time to post a review of our property. we are so happy to hear that you enjoyed your stay with uswe hope to see you soon!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

natan

Disliked: Cleanliness, staff & service
Worst experience
Stay away guys! I got terrible bed bugs in two of their tents. The first time it happened to me in Africa. The management didn’t care and didn’t offer any compensation.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom of our tend had no roof and is the rain season. Terrible experience. We checked-out 2 days before and change lodge but I’m steel waiting for the refound from Expedia. Terrible! Never again
Stayed 3 nights in Mar 2020

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the main road in Kasane
Great swimming pool and nice restaurant. Lots of bird and gardens. The staff was friendly and helpful. They hooked me up with the tours. It was great except I did get lots of mosquito bites. Next time I’ll use more repellent. You can Easily take a shared taxi for 5 pula.
Stayed 3 nights in Feb 2020

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been to Chobe is game after game.
The stay was good, the service and cleanliness not to talk about the food. I enjoyed every minute looking forward to visiting Chobe again.
Stayed 5 nights in Dec 2019

8/10 Good

Lorena

Liked: Staff & service
Nice area
Very nice location, with big beautiful gardens with lots of lakes and birds. The bar and the pool area are very nice and we spent a great time swimming and chilling out. Restaurant offers a big menu and everything we tried was tasty and reasonable priced. We slept in a fornitured tent that was spacious but too hot, even with a fan on. The shared toilets and showers were always a bit dirty and they were definitely too old. We had a bit of trouble at the check-in. They put us in a tent that was already occupied. Also they told us that the accommodation was not paid yet but it was (by Hotels.com). Apart from that everything was nice and the staff was polite.
Stayed 3 nights in Nov 2019
Response from Joe on Nov 21, 2019
I apologise for the problems you encountered at the lodge, will surely look into the matter and rectify . We appreciate your feedback. Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run, professional staff, and one of the more affordable places to stay in the Kasane area. The food was excellent,
Stayed 3 nights in Oct 2019
Response from Gaone ( Reservation clerk) on Oct 27, 2019
Good evening thank you for the feedback we really appreciate it looking forward to hosting you again in our little paradise

8/10 Good

adeline

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place for few days
Nice place few kilometers (5-6 km) to Nata. You need to take a taxi to go there. Shady, quiet. We stayed in a safari tent. The bedding is not very confortable and no plug inside.
Stayed 1 night in Aug 2019
Response from Joel on Sep 4, 2019
Thanks for the feedback , we are working hard to improve guided by your feedback, the bed is a stretcher bed and i will follow up on the reason why you were not shown the plug, every tent has a power cable going into it. Correction : i think its 5-6 km from Kasane not Nata.

10/10 Excellent

Nishi, West Windsor, New Jersey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the safari tents and it was much more comfortable than we expected. The staff went above and beyond to help accommodate us. They found us a free tent at 6am when we arrived, helped us arrange bus tickets and were knowledgeable about any questions we had. The pool was cold but that’s what happens in winter. There were many places to relax around. It was a wonderful experience.
Stayed 2 nights in Aug 2019
Response from Joel on Sep 4, 2019
We are glad you enjoyed staying by us, Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Excellent location. Chalets very clean. Had a feel of wilderness to it. The staff are really friendly. Went an extra mile to make our stay great . Highly recommended ...
Stayed 2 nights in Jul 2019
Response from Joel on Sep 4, 2019
Thank you for your feedback , we hope to host you soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very friendly staff. Nice pool. Clean and comfortable bed. AC and heater were working and needed. The staff were able to arrange game drives and cruises which were very affordable. We also went for a day trip to Victoria Falls.
Stayed 10 nights in Jul 2019
Response from Joel on Sep 4, 2019
i am glad you enjoyed your stay with us . thank you

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, property conditions & facilities
nice people
Very nice staff, cold in the tent but worth the money.
Stayed 5 nights in Jun 2019
Response from Mr J on Jul 11, 2019
Thank you for staying with us and thank you for the feedback. We continue to have you our client in our best interest.

6/10 Okay

Megan

Disliked: Staff & service, property conditions & facilities, room comfort
Mediocre
Overall, the stay was fine. The rooms were small and in need of some repairs and the furniture was broken. Needs new flooring in the room. The bathroom was nice though the only window that opened was very small and did not have a screen. The pool area was nice. The restaurant took 1.5 hours to get our food.
Stayed 2 nights in Jun 2019
Response from Mr J on Jul 11, 2019
Thank you for your feedback Megan , I am terribly sorry that you had to experience that, I have personally looked into the issues at hand and corrective action has been taken to remedy that, I once again wish to invite you to trust in us and know that we have your best interest at heart.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness
It’s my third time staying with them, it’s good value for mine and pleasant staff.
Stayed 1 night in Jun 2019
Response from Mr J on Jul 11, 2019
Thank you for choosing Kwalape Safari lodge. We will continue to find better ways to enhance your experiences with us.

8/10 Good

Markus

Liked: Property conditions & facilities
Campground, very friendly stuff
Stayed 1 night in May 2019
Response from Mr J on Jul 11, 2019
Thank you for choosing Kwalape Safari lodge. We will continue to find better ways to enhance your experiences with us.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness
Good value for money, I love their gardens and sitting area, I booked a tent room , very basic but great price.
Stayed 1 night in Jun 2019
Response from Mr J on Jul 11, 2019
Thank you for choosing Kwalape Safari lodge. We will continue to find better ways to enhance your experiences with us. The gardens are looking much better today.

10/10 Excellent

Julius Ntsikelelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Its a nice tent camp and a wuute area. Night itz a nightmsre on the streets. I come across a hippo and abiyt 12 buffalo's. It was scaring. Game reserve, disappointing
Stayed 3 nights in May 2019

8/10 Good

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very friendly and kind. I misunderstood tent site price without tent, but they did discount for me a bit. But still under construction some facility, a bit noisy. No one went to tour so I have to call your desk myself, and a bit far from town. The tent room and bathroom is clean and large. Can enjoy camp site.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2018

10/10 Excellent

galia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a dissapointment
Stayed 4 nights in Sep 2018

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value -- great staff
We stayed in a chalet with twin beds. Room is small, but sufficient for a couple nights. Shower was very nice. A/C worked well, but the safe did not. Liked having a porch to sit outside. The pool was very cold (in late August). Staff was super friendly. Breakfast was good (eggs made to order, fruit, muffins, coffee, juice). Enjoyed the braai dinner with traditional dancers. Not much around the lodge or in town, but was a good place from which to do a game drive and boat cruise/safari which we booked through the lodge. A little rustic, but good value for the money in this area.
Stayed 3 nights in Aug 2018

8/10 Good

Tshepo

Nice camping experience at the lodge. The location is easily accessible as well. There was a bit of a delay with check in, had to wait for a couple of minutes. The staff was friendly and helpful.
Stayed 1 night in Aug 2018

10/10 Excellent

Pascual

Nice place to stay.
Very friendly staff, especially Tato. Showers and toilets clean with hot water. Wide campsite.
Stayed 2 nights in Aug 2018

10/10 Excellent

Yu, Yu, Kuala lumpur city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropical paradise with wonderful staff
Wonderfully friendly staff. We had a tent booking but was curious about the chalets. The young lady at the front desk pleasantly showed us chalets of different layouts. We were impressed by this tropical garden! Very comfortable stay. The lodge also offers great tours. We saw leopards in the morning drive into the Chobe, and saw a huge herd of elephants for the evening boat ride. Both were organized by the lodge at a reasonable price. Highly recommended!
Stayed 3 nights in Jun 2018
Response from Boakilwe on Jul 23, 2018
Good day . Thank you very much for your feedback.We are highly impressed you enjoyed your stay at Kwalape Lodge.Its very rewarding to know we met our guest expectations .We are happy you recommend our lodge to others.Thank you

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Did not accurately describe.
It was unclear what the "room" would be, they could have just said tent.
Stayed 2 nights in Jun 2018
Response from Boakilwe on Jul 23, 2018
Good day .We would like to thank you for the feedback and we would like to apologies for the inconvenience caused.We assure you the problem has been rectified and next time we will serve you better.Looking forward to host you again.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Reasonably Priced Tent Option
Stayed in one of their tents at a very reasonable price. Showers and toilets nearby and clean. Very good quality food in restaurant, including some local dishes. Very nice pool and bar area. Good, reasonably fast WI-FI. The only problem was that every time I tried to pay cash in the restaurant, there was not adequate change, even though I was not paying with big bills. Much time wasted while they ran around the property trying to find change somewhere. This complaint may seem minor, but it became really very annoying because it happened at EVERY meal over a period of three days. This is easy to fix, so there is really no excuse.
Stayed 3 nights in Jun 2018
Response from Boakilwe on Jul 25, 2018
Good day.We highly appreciate your feedback .We have noted your concern and we would like to inform you the problem has been rectified and thank you for observation.Looking forward to host you again.

8/10 Good

Mark and Cathy, Phalaborwa, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience with friendly, helpful staff. Beautiful surroundings and a high degree of privacy but an opportunity to interact with others too. Unforgettable sunset cruises on the Chobe
Stayed 3 nights in Apr 2018
Response from Boakilwe on Jul 23, 2018
Good day . Thank you very much for the feedback .We are very pleased to have served you better.Looking forward to host you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable place to stay in Kasane
We really enjoyed our stay at Kwalape. The grounds were very nice and the standard room was comfortable and clean. The staff was extraordinarily helpful and kind. They helped us arrange a safari with Tony’s mobile camping safari to Savuti and Chobe which was a once in a life time experience. Thank you Kwalape!

8/10 Good

P&D, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accomodation
Close to Kasane, the tent was comfortable and close to the washrooms. Staff were great and so was food. Pool was a welcome site on a hot day. Good security.
Stayed 3 nights in Feb 2018

10/10 Excellent

Deon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2018

6/10 Okay

Verified traveler

Convenient, economical place
If you have to spend a night in Kasane, this is not a bad place to stay. However, note that if you choose the most economical option (the tents), the toilets and showers are a bit of a hike away, and outside.
Stayed 1 night in Dec 2017

8/10 Good

Manfred

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unremarkable tent and chalet village. Chalet plagued with insects. Restaurant staff inept.
Stayed 1 night in Oct 2017

6/10 Okay

Martin C

Liked: Cleanliness
Disliked: Staff & service, room comfort
the stay was nice, friendly staff. The one geyser in the ablution was not working so hot water was not enough. The matrasses in the tents are very warn out(PORE STATE), so sleeping was not nice.
Stayed 2 nights in Aug 2017

8/10 Good

Mac

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay with Great Vibe
This is a great place to stay. It's a short cap ride from Kasane, but this is an ideal place to relax for a day while you either acclimate to Botswana or recover from your amazing safari.

8/10 Good

Abrie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pleasant
Great stay, although the are in need of some maintenance.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Chalets, friendly & helpfull staff.
The lodge is very clean and nicely setup for Campers, tents and has chalets. Staff were very friendly and helpfull. Its very clean and the prices are moderate compared to the more expensive lodges. The activities on offer are also very moderate( price). will be visiting again:)
Stayed 3 nights in Jul 2017

8/10 Good

Anya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful relaxing place, still finding its feet
I stayed in a safari tent for two nights as a solo traveller. The camp is very peaceful and quiet and a good place to relax. It is outside Kasane but you can access the town by combi or taxi on the main road. The people on reception were helpful but as I was a solo traveller they weren't able to organise a game drive or boat cruise for me and I did this myself separately through Chobe Marina Lodge and Puku Safaris. The restaurant was okay but nothing special, would recommend going out for food. There is wifi throughout which works pretty well, depending where you are. Overall this feels like a place which is relatively new and still finding its feet, but the people and the location are lovely and it is good value for money.
Stayed 2 nights in Jun 2017

10/10 Excellent

Matshwene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our one night stay
This is the best place to stay. We were from Zimbabwe and Zambia (Victoria Falls) and going to South Africa. If you want to have a good night sleep, book a room. We changed from a tent to a room because we didn't think that a tent will meet our needs but the room was soooo nice, clean, water water, internet, air conditioner, and a very good dinner in their kitchen. There is a also a bar fridge in their rooms - not in the tent. My laundry was done for just $7. Is somehow hard to get alcohol in the kitchen because their bar is a lil distance away from the kitchen. Every time you order a beer, wine, whiskey, a waitress has to run across the bush to get you one. Apart from this, you will love the place.
Stayed 1 night in Jun 2017

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Work on customer service but great value
Tents were excellent, comfortable beds and well lit to the shower/toilet block. Food was good but but service on our last night let them down. First couple in the restaurant and placed food order first but three other tables that arrived after us got there food first, then when we signed for our meal we were asked to walk to the bar across other side of the camp to sign for the alcohol we had???? We signed out late Monday night as we planned to get on the road early Tuesday and the young girl on the desk had no customer service skills whatsoever, no smile no eye contact, no thanks for staying with us nothing. Really let an otherwise lovely stay down.
Stayed 5 nights in Jun 2017