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Reviews of H4 Hotel Kassel

H4 Hotel Kassel
Baumbachstraße 2, Kassel, HE

Reviews

8.6

Excellent

Rating 10 - Excellent. 300 out of 670 reviews" "
Rating 8 - Good. 292 out of 670 reviews" "
Rating 6 - Okay. 54 out of 670 reviews" "
Rating 4 - Poor. 14 out of 670 reviews" "
Rating 2 - Terrible. 10 out of 670 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Fabienne Lennert on Nov 13, 2023
Lieber Alan,vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

8/10 Good

SUDIPTA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at H4 hotel Kassel
Hotel room is spacious with great views. Internet speed should be improved
Stayed 1 night in Nov 2023
Response from Fabienne Lennert on Nov 13, 2023
Dear Guest,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

4/10 Poor

Alana

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very poor customer service, ok breakfast, very dated rooms. We arrived at 12:30pm and were met with a very curt “check in is not until 3” immediately upon walking thru the front door. Our group of 4 including 2 seniors were told we would have to wait until exactly 3pm before they would give us our room key. They had rooms available, that was abundantly obvious but chose to make us sit in the lobby for 2.5 hrs for no reason other than incredibly poor customer service. The rooms themselves are fine, very very dated and the doors have no deadbolt or other extra security lock or peephole so it felt a bit unsafe as well. Will not be staying here again and would not recommend.
Stayed 1 night in Oct 2023
Response from Fabienne Lennert on Oct 5, 2023
Dear guest,Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. All the best for You,Your H-Hotels Team,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Elaine, Arlington

Stayed 3 nights in Sep 2023
Response from Fabienne Lennert on Oct 5, 2023
Liebe Elaine,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen, Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Ivica

Stayed 1 night in Sep 2023
Response from Fabienne Lennert on Sep 13, 2023
Liebe Ivica,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen. Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

8/10 Good

MIRIAM

Liked: Cleanliness, staff & service
Location is good. In the main street. Room is clean, but the breakfast is poor.
Stayed 1 night in Jun 2023
Response from M. Steinegger - online Reputation Assistent West on Jun 18, 2023
Dear Miriam,Thank you very much for taking the time to review our Hotel. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. We are sorry to hear that not everything during your stay was to your fullest satisfaction. We hope to get the chance to convince you next time of our high standards.Best regards, Your Team of H-Hotels

10/10 Excellent

Knud

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, with clean rooms
Stayed 1 night in Nov 2022
Response from Fabienne on Nov 14, 2022
Dear Knud,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Kind regardsYour H-Hotels TeamFabienne Lennert - Online Reputation Manager West

8/10 Good

Ariel

Stayed 3 nights in Sep 2022
Response from Fabienne on Oct 5, 2022
Liebe Ariel,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

rick

Stayed 2 nights in Sep 2022
Response from M. Steinegger - Online Reputation Assistent West on Sep 24, 2022
Lieber Rick,herzlichen Dank für Ihre super Bewertung. Es freut uns sehr, dass unser Hotel Ihren Geschmack in allen Bereichen getroffen hat und wir Sie von unseren Service Dienstleistungen überzeugen konnten. Gern heißen wir Sie bald wieder Willkommen und wünschen Ihnen bis dahin eine schöne Zeit. Viele Grüße Ihr Team von den H-Hotels,M. Steinegger - Online Reputation Assistent West

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2022
Response from Fabienne on Sep 4, 2022
Lieber Kevin,vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels,Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Jeremy

Stayed 3 nights in Jun 2022
Response from Fabienne on Jul 6, 2022
Lieber Jeremy, vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 3 nights in Jun 2022
Response from Fabienne on Jul 4, 2022
Dear Gregory, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Alexander

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jun 2022
Response from Fabienne on Jun 27, 2022
Dear Alexander, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

Reino Jukka

Stayed 1 night in Jun 2022
Response from Fabienne on Jun 23, 2022
Lieber Reino Jukka, vielen Dank für die super Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

6/10 Okay

Ruba

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was a rotting pretzel in the corner of my room behind the chair, smudges on the mirrors and windows, stains on the carpet, and food crusted on the chair. I asked reception if I could have a more thorough cleaning, which they said would be taken care of, but never happened. If they cleaned more thoroughly it would be a lot better.
Stayed 3 nights in Jun 2022
Response from Fabienne on Jun 23, 2022
Dear Ruba, Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Kind regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

2/10 Terrible

Belinda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We reserved for two rooms with two adults in each room. We checked in and asked for two keys for each of the two rooms. Nonetheless the rooms we were given had blankets and towels for only one guest. We requested a cot in our reservation and were told they had no record of the request. Huge hassle.
Stayed 3 nights in Apr 2022
Response from Fabienne on Apr 25, 2022
Dear Belinda, Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Kind regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

BATEL

Stayed 1 night in Oct 2021
Response from Fabienne on Oct 20, 2021
Lieber Gast, vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! We were really happy with our stay! Breakfast was also good. Would stay here again
Stayed 1 night in Oct 2020
Response from Fabienne on Nov 5, 2020
Dear Guest, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Carsten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Fabienne on Aug 28, 2020
Lieber Carsten, vielen lieben Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder von uns überzeugen zu dürfen. Mit herzlichen Grüßen Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Will

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service
Fantastic place very nice staff friendly and lovely breakfast happy to stay again
Stayed 1 night in Aug 2020
Response from Fabienne on Aug 7, 2020
Dear Will, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

8/10 Good

Casper

Stayed 1 night in Jul 2020
Response from Fabienne on Aug 4, 2020
Lieber Casper, vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Anil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Fabienne on Feb 1, 2020
Lieber Anil, vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Fabienne on Jan 30, 2020
Lieber Gast, vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut very happy will recommend to a friend guriyitufudhfhfjfjf
Stayed 1 night in Jan 2020
Response from Fabienne on Jan 6, 2020
Dear Guest, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Fabienne on Jan 4, 2020
Lieber Gast, vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

8/10 Good

Anuj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for business in Kassel
The H4 hotel is perfectly placed for business at the Kongress Kapital and a 10 min tram ride from the city centre. The hotel is very nice and well decorated. The rooms are what i might call 'Almost Dated' , but lovely and well appointed. The breakfast is wholesome but limited for Vegetarians. The restaurant menu is good and the service excellent
Stayed 1 night in Dec 2019
Response from Fabienne on Dec 23, 2019
Dear Anuj, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. We wish you and your family a merry Christmas and a healthy and successful New Year 2020. With kind regards Your team from the H-Hotels, Fabienne Lennert - Online Reputation Manager West

8/10 Good

Lauren

Traveled with family
Liked: Staff & service, room comfort
Quick one night stay
We stayed for one night and it was fine. Good location and easy to find. The parking was out front of the hotel. Our rooms were ok, showing some age but acceptable. The gummy bears on the pillows were a nice touch.
Stayed 1 night in Sep 2019
Response from Diana on Sep 6, 2019
Dear Lauren, thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again! Kind regards Your Team of H-Hotels Diana Bauer-Herrmann - Online Reputation Assistant West

10/10 Excellent

Mehrdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel
Far more better than we expected. I can say it is a standard hotel with a perfect service and a fair cost. Everything is reasonable, room size and beds, bathroom, breakfast, air conditioner and parking. I strongly recommend it.
Stayed 1 night in Jul 2019
Response from Diana on Jul 30, 2019
Dear Mehrdad, thank you for choosing our hotel. We are so glad that we could be part of your wonderful experience. We are pleased to hear that we were able to positively surprise and convince you of our house. We thank you for recommending us! With kind regards, Your team from the H-Hotels, Diana Bauer-Herrmann - Online Reputation Assistant West

10/10 Excellent

Jatinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, facilities and food..
Stayed 1 night in Jul 2019
Response from Fabienne on Jul 29, 2019
Dear Jatinder, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with all required facilities..
Stayed 1 night in Jul 2019
Response from Fabienne on Jul 29, 2019
Dear Jatinder, Thank you for sharing your great experience at our property. We are happy to read that you were absolutely satisfied with our services from our professional staff members. We have forwarded your comment to them and hope to welcome you back soon. Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Fabienne on Jul 27, 2019
Lieber Jack, vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüssen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kassel fly-by
We booked this hotel on our way south from Norway and got a fantastisk price for two rooms. We arrived at 1am and were met by a very friendly employee at check in and could park our car just across the street for a small fee. The rooms had great views and with basic standard. A bit aged but clean, with comfortable beds and nice sheets. Breakfast was really good and all the staff were helpful and friendly. Would recommend, Kassel is a cute little city, too.
Stayed 1 night in Jul 2019
Response from Fabienne on Jul 22, 2019
Dear Ida,Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious, great breakfast. Nothing to complain about.
Stayed 1 night in Jul 2019
Response from Fabienne on Jul 12, 2019
Dear Guest, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the great staff. Nothing to dislike. Hotel sas clean and very well run.staff extremely good.
Stayed 2 nights in Jun 2019
Response from Fabienne on Jun 25, 2019
Dear Guest, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Fabienne on Jun 21, 2019
Lieber Gast, vielen Dank für die großartige Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüssen zu dürfen! Mit herzlichen Grüßen Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
A modern business like hotel with good rooms and good facilities. Under new management so staff a little inexperienced, but would recommend.
Stayed 1 night in Mar 2019
Response from Fabienne on Mar 25, 2019
Dear Guest, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location!!
On a business trip. Only issue was bed and pillow not too comfortable, but other than this, everything else went well.
Stayed 2 nights in Feb 2019
Response from Fabienne on Feb 27, 2019
Dear Guest, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location, the hotel looks very nice at the entrance, the staff were very helpful and friendly, lots of shops and restaurants around . Also, public transportation across the street making easy to get to the center. Therooms could be a bit more modern , but overall, really nice to stay there
Stayed 1 night in Jan 2019
Response from Fabienne on Jan 30, 2019
Dear Guest, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded Expectations
Booked for meetings in the local area I chose this hotel for the convienience of the location However - the hotel far exceeded mine and my colleagues expectations The rooms are clean, comfortable and a good size - The staff are where the hotel really wins - very warm and friendly, good English and nothing was a problem Food in the restaurant was also very good I’d recommend this place without a second thought
Stayed 2 nights in Jan 2019
Response from Fabienne on Jan 23, 2019
Dear Neil, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

4/10 Poor

Masah

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018
Response from Fabienne on Dec 29, 2018
Lieber Masah, vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Wir wünschen Ihnen einen guten Rutsch ins neue Jahr 2019! Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

6/10 Okay

Verified traveler

Need to improve the food quality and the cleanness of the bathroom.
Stayed 1 night in Dec 2018
Response from Fabienne on Dec 10, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay.Nevertheless, we are very sorry that we could not completely inspire you. Please let us know the next time, if something is wrong - please contact us! We are 24 hours for our guests in order to meet or resolve any wishes or deficiencies immediately. Your feedback is very helpful to help you and our future guests to have an unforgettable stay. We hope that you will give us the opportunity to convince you of our H+ Hotel Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

6/10 Okay

Verified traveler

convinient location for me
Bath didnt empty properly, one cup of coffee provided in the room. street parking us free but hotel car park 8 Euro a night. Breakfast was good
Stayed 1 night in Aug 2018
Response from Fabienne on Aug 20, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay.Nevertheless, we are very sorry that we could not completely inspire you. Please let us know the next time, if something is wrong - please contact us! We are 24 hours for our guests in order to meet or resolve any wishes or deficiencies immediately. Your feedback is very helpful to help you and our future guests to have an unforgettable stay. We hope that you will give us the opportunity to convince you of our H+ Hotel Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevators were slow. Location and value good.
Stayed 1 night in Jul 2018
Response from FAbienne on Aug 3, 2018
Dear Guest, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kassel Wilhelmshohe
The area was great for us. Beautiful park right out the door. Close to shops. Tickets for streetcar available from staff, free. Beautiful view of the castle.
Stayed 1 night in Jul 2018
Response from Fabienne on Jul 31, 2018
Dear Sylvia, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

8/10 Good

izzat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kassel
Excellent Hotel in Kassel , very reasonable prices , we went for executive option with access to exec lounge which is on the top floor . It’s close to the centre so no need for taxi and there is a tram and bus stop outside. Rooms are clean and modern with good facilities.
Response from Fabienne on May 3, 2018
Dear Guest, Thank you for the great review and lovely words about your stay in our hotel!We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

8/10 Good

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Fabienne on Apr 16, 2018
Lieber Gast, vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Ihr Team von den H-Hotels Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
Always stay here for business it’s in a really ideal place.
Stayed 1 night in Mar 2018
Response from Fabienne on Mar 27, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from the H-Hotels Fabienne Lennert - Online Reputation Manager West

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Fabienne on Nov 6, 2017
Lieber Gast, vielen Dank für die fantastische Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Ihr Team vom H4 Hotel Kassel Fabienne Lennert - Online Reputation Manager

8/10 Good

u.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel not far from the city center.
Very good hotel, quiet and comfort, easy parking, good transportation to the city (gratitude).
Stayed 1 night in Aug 2017
Response from Fabienne on Sep 4, 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from H4 Hotel Kassel Fabienne Lennert - Online Reputation Manager