Ratings based on 511 Verified Reviews

4.5 out of 5
89% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Beautiful Hotel and 5 star dining!

Posted Aug 31, 2017
We cheaped out and stayed in the garden view room rather than the baray villa and it was wonderful. The amount of detail put into the hotel, rooms, pool and restaurant is amazing. Every corner, stepping stone or pillar was specifically placed to showcase traditional Thai culture. Completely engulfed in flora and water features, you would never know you were in the city. Staff was friendly and helpful and the food was to die for. Steps away from Kata' s strip of vendors and beach. I would highly recommend this hotel for anyone!
Comment from Hotel Management
Sep 2, 2017 by Manager, Hotel Management
Dear Valued Guest We are delighted that our service has met your satisfaction and we were very pleased to serve you our service. Moreover, We are very thankful for your comment on expedia review and looking forward to welcome you back for your next trip in Phuket. Sawasdee Village & The Baray Villa Team.
3 out of 5
by A verified traveler from montreal

Eyecandy but lack of attention to detail

Posted Aug 9, 2017
started out stay by being picked up at the airport. Half way through the drive we realize the driver is falling asleep at the wheel. We make it to hotel alive. Hotel greeting was like going through a blender, they were busy and shut us up quickly so as to get us to our room & out of the way, not warm at all. Hotel grounds and villa breathtaking, too bad they gave us second hand flip-flops wrapped in plastic cling that were CLEARLY already used and both feet of the pair not even the same size! Checking out, our flight was at night so they kindly stored our luggage for the day & invited us to use a shower before taking the road. That shower was in another establishment across the road & u were dirtier after using it than before. disappointing.
Comment from Hotel Management
Aug 14, 2017 by Chartbordin C., Hotel Management
Dear Valued Guest, Thank you for staying with us and your comment means a great deal to us we would surely use it to improve our hotel. I apologise that it seems like the check in process is too fast and busy. Our reception area is very limited and can get busy at times and our fast pace process is just to ensure that the guest will get to their room for the well deserved rest after your long travel. As we have stated when you check in that the sharp movement during your transfer is not the driver falling a sleep at the wheel like you claim, but he was avoiding the big pothole on the road. The flip-flops in the Villas are all reusable flip-flops, the cleaner always clean it thoroughly for every new check in guest, it is not possible that they’re a different size because we only buy one size from the supplier. We provide luggage storage and shower for you and always make sure that the shower room is always clean. Sawasdee Village & The Baray Villa Team.
4 out of 5
Recommended
for Couples
by A verified traveler from Perth, Australia

Sawasdee Kata Beach - Great place to visit

Posted Aug 9, 2017
Pros: It was very much a traditional Thai style hotel.
Cons: I couldn't fault with anything at the Sawasdee Village. Don't expect the 5 star facilities of the other big hotel chains. Sawasdee is authentic Thai.
Location: Beach, Restaurants, great bar around the corner (Palm Corner), good day spa, excellent breakfast and good tourist facility right across the road.
Would head back to Kata Beach and the Sawasdee Village Resort tomorrow. Great hotel, good facilities, close enough to the beach and surrounding nightlife. Just a short 15min taxi from Patong if you want the craziness of the tourist strip. Great area to relax and unwind.
Comment from Hotel Management
Aug 12, 2017 by Management, Hotel Management
Dear Valued Guest, Thank you very much for your kind comment us on Expedia . Regarding to your recent stay, we are pleased to hear that you have enjoyed spending your time with us We sincerely thank you once again for choosing Sawasdee Village & The Baray Villa as your accommodation and we will be waiting for your next visit at The Baray Villa! Sawasdee Village & The Baray Villa Team.
3 out of 5
by A verified traveler

Central location, away from hustle bustle

Posted Aug 3, 2017
Cons: Toiletries need replenishing daily
Location: 10 min walk to the beach or take the shuttle bus complimentary service to kata beach.
Overall nice stay but there is room for improvement in terms of service (toiletries provided). Access to the lap pool is only for Villa users.
Comment from Hotel Management
Aug 5, 2017 by CHRATBORDIN C., Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment on Expedia.com review that will support us to improve our rooms and service, We are terribly sorry for the inconvenience during your stay. Thank you once again for you kind choosing Sawasdee Village for your accommodation. We hope to have a chance to welcome you back in your next visit to Phuket. Sawasdee Village & The Baray Villa Team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2017
Very good Hotel. The rooms smell a little but overall ok.
Comment from Hotel Management
Jul 29, 2017 by Management Team, Hotel Management
Dear Valued Guests, We sincerely thank you for choosing us as your accommodation during your stay in Phuket, and for your response on Expedia about your recent stay. We look forward to accommodate you again during your next visit in Phuket. Sawasdee Village & The Baray Villa Team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in the middle of the action

Posted Jul 2, 2017
This hotel has amazing grounds and fantastic decor. I wanted an authentic experience and got it. It's right in the action of Kata beach which was awesome. Fantastic service and yummy food, but the only downfall is that the garden room I stayed in needs to be upgraded. It's getting old and dirty looking. And, it was a very dark hotel room. A place where you just want to sleep at the end of the day. I spent 4 hours at their spa. It was a decent experience. I don't think I would go back as there are so many other options for cheaper prices.
Comment from Hotel Management
Jul 8, 2017 by Management, Hotel Management
Dear Valued Guests, We sincerely thank you for choosing us as your accommodation during your stay in Phuket, and for your response on Trip Advisor about your recent stay. We look forward to accommodate you again during your next visit in Phuket. Sawasdee Village & The Baray Villa Team.
4 out of 5
by Craig

Posted Jun 21, 2017 on Hotels
Comment from Hotel Management
Aug 13, 2017 by Sawasdee Village, Hotel Management
Dear Valued Guest, Thank you very much for your kind comment on Expedia.com Regarding to your recent stay, we are pleased to hear that you have enjoyed spending your time with us. We sincerely thank you once again for choosing Sawasdee Village & The Baray Villa. Sawasdee Village & The Baray Villa Team
4 out of 5
Recommended
for Everyone
by A verified traveler from S

A hidden oasis

Posted Jun 11, 2017
A nice smaller resort . Close to shops and restaurants.
2 out of 5
by A verified traveler

Posted Jun 3, 2017
It's a nice small hotel. But seems a little bit aging. Room is relatively small, and has old building old wood smell, don't like that smell much.
Comment from Hotel Management
Jul 8, 2017 by Management, Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment on TripAdvisor that will support us to improve our overall services. We are terribly sorry for the inconvenience during your stay. Thank you once again for you kind choosing Sawasdee Village for your accommodation. We hope to have a chance to welcome you back in your next visit to Phuket.
4 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing enviroment with very friendly staff

Posted May 29, 2017 on Wotif
Very friendly staff who were eager to please and made our stay enjoyable
Comment from Hotel Management
Jul 8, 2017 by management, Hotel Management
Dear Valued Guests, We sincerely thank you for choosing us as your accommodation during your stay in Phuket, We look forward to accommodate you again during your next visit in Phuket. Sawasdee Village & The Baray Villa Team.