Suite | Desk, free WiFi
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Reviews of Heritage Home Hotel and Guest House

3 out of 5
Heritage Home Hotel and Guest House
P. O. Box 6438 THAMEL, KATHMANDU, NEPAL, Kathmandu, KTM

Reviews

6.4
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Theo

Liked: Staff & service, room comfort
Mostly happy traveller
I didn't know what to expect, maybe my 'western' ideas were a little off. The reality is that it is a safe, clean(ish) hotel with very polite and helpful staff. Good value for money.
Stayed 2 nights in May 2019

10/10 Excellent

Franek, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and cheap hotel in Thamel
Me and my girlfriend really enjoyed our stay at the Heritage Hotel in Thamel. The quality we received for our price was amazing. There was hot water in the showers, the bed was comfortable. The lock in the door didnt work that well, and it was sometimes difficult to get back into our room. Otherwise the hotel facilities and staff were really nice.
Stayed 2 nights in Sep 2017
Response from Rkpuri on Oct 2, 2017
Dear Franek Thank your much for your precious review, we will make very special to our guest, we feel and serve to our guest as a God, see you again Thanks & Regards Ram Kumar Puri

8/10 Good

マック, Osaka　Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
市内中心部に近くとても便利、部屋は清潔
Stayed 5 nights in Jul 2018
Response from Rkp on Aug 9, 2018
Thank u very much for precious review

2/10 Terrible

jan, rotterdam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leugens en bedrog
Deluxe kamer geboekt en betaald. Aankomst 4 pm, kreeg standaard kamer. Na protest kreeg ik de kamer die ik betaald had, maar pas om 8 pm kon ik inchecken! Kamer zou volgens deboekingssite 25 sq.m. zijn, maar was nog niet de helft. Geen WiFi in de kamer, ventilator kapot, slot werkt niet goed, slecht tv signaal en een badkamer zonder plankje boven de wastafel. De plavuizen vloer is het enige dat je in de inrichting met de naam heritage kunt verbinden. Ik had een kamer 4 hoog, er was geen lift en geen hulp om de bagage naar boven te brengen. Geen flesje water op de kamer. Om 7 uur was ik in het restaurant voor het ontbijt. Ik kreeg het pas om 8 uur en moest vragen om een volledig ontbijt. Het ontbijt was zeer goedkoop. Als je de manager aanspreekt, ligt het nooit aan hem. De boekingssite licht hem op met de prijzen, hij heeft ruzie met de internetleverancier, enz.
Stayed 3 nights in Nov 2017