Ratings based on 150 Verified Reviews

4.3 out of 5
83% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Very nice hotel on the beach, near restaurants,

Posted Nov 6, 2017
Pros: It was very comfortable, clean and in a lovely setting
Cons: The chairs on the balcony were just like kitchen chairs and very uncomfortable. You could not sit on them for any length of time, not very relaxing
Location: Very near lots of restaurants, wonderful walks by the sea. The Wold heritage centre with the most wonderful roman mosaic
We enjoyed our stay very much, lovely views, near lots restaurants. Fantastic walks along the sea.
Comment from Hotel Management
Nov 6, 2017 by Georgios Kassianos , Hotel Management
Thank you very much for your kind feedback, we are delighted that you enjoyed your stay with us. I have communicated your feedback on to the team also. We hope to welcome you back to Annabelle very soon. Kind regards, Georgios Kassianos Operations Manager
3 out of 5
by A verified traveler from UK

Weird

Posted Nov 2, 2017
One room excellent, the other room very tired, in need of some TLC and not up to standard expected. When booking two rooms with sea views, the same family name, you would expect them to be relatively close together but one in the middle and one on the other back side seemed weird!!
Comment from Hotel Management
Nov 8, 2017 by George Kassianos , Hotel Management
Dear John possibly you did not request for interconnecting or family room therefor with almost 100% occupancy the allocation of rooms is not easy. You could have requested for a room change when a room would have been available. We regret we did not leave up to your expectations on this manner and I hope you will give us another opportunity once the hotel re-oped in March after a complete refurbishment
4 out of 5
by SEVASTI

Annabelle in Paphos

Posted Sep 13, 2017 on Hotels
Annabelle has the best buffet breakfast variety that we have ever seen. The food is fresh & local and plentiful in selection. The rooms are comfortable but very tired as they in dire need of upgrading. The bathroom we had was average as the bath & shower are together but getting in and out of the bathtub is very slippery. The view we had over the pool & the bay is amazing and worth the money spent. The position of the hotel is absolutely ideal as it is close to shops, beach, restaurants & the boulevard. Overall this hotel ticks most of the boxes.
Comment from Hotel Management
Sep 16, 2017
Thank you very much for taking the time to write a review. We really appreciate it. It's very rewarding for us to know you had a wonderful holiday, We hope to welcome you back soon for another relaxing holiday. Kind regards, Georgios Kassianos Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Luton

Not quite 5 star but still a fantastic hotel

Posted Aug 30, 2017 on Ebookers
After reading online reviews I decided to book this hotel for my first visit to Cyprus. No regrets whatsoever, great location by beach, restaurants and shops. The staff were pleasant, welcoming and attentive to all our needs. Breakfast was plentiful and of a decent quality and the pools were a highlight of the stay. There is also a sister hotel down the road where facilities can be shared. Great location where sights are a walking distance or a short bus ride away. A supermaket not too far and the harbour is a must see at night. My only gripe (and a very small one) is that the rooms could have been cleaned more thoroughly which could have made a truly 5 star stay! Highly recommended and would definitely stay here again.
Comment from Hotel Management
Sep 1, 2017 by operations Manager , Hotel Management
Thank you very much for taking the time to share your experience about your stay at Annabelle. I am delighted to know you enjoyed every aspect of your stay. Your compliments have been passed on to the team which is very grateful. The team is looking forward to welcoming you back in the near future. Kind Regards Georgios Kassianos Operations Manager ………………………………………………………………………………………………………………
4 out of 5
Recommended
for Everyone
by A verified traveler from essex

Lovely hotel in a great location

Posted Aug 24, 2017
Just recently returned from a 2 week holiday. Had a wonderful, relaxing time staying at the Annabelle. The staff were amazing they couldnt do enough for you, everyone is so nice and friendly. The hotel is in a great location, walking distance to the harbour, shops and restaurants.
Comment from Hotel Management
Aug 25, 2017 by operations Manager , Hotel Management
Thank you very much for your kind feedback, we are delighted that you enjoyed your stay with us. I have communicated your feedback on to the team also. We hope to welcome you back to Annabelle very soon. Kind regards, Georgios Kassianos Operations Manager
2 out of 5
by A verified traveler

Hotel is nice but the staff just all too rude

Posted Aug 23, 2017
The staff at anabelle need to get their act together. We are not paying 300 euros a night just so you can be rude to us. They don't know how to talk or how to address you, they are talking and rolling their eyes at the same time. A fine example would be when we went to the restaurant next to the pool with our swimming costumes and the lady in charge came and told me " at least go and put some clothes on" . Another lady at the lobby while my 2 year old daughter said a bit loud "mummy" she turned around to shush her. The food is tasteless by the way. Just don't bother.
Comment from Hotel Management
Sep 20, 2017 by operations Manager , Hotel Management
We are disappointed to learn that we did not meet your expectations during your stay at Annabelle and apologize that we did not have the opportunity to resolve your concerns whilst you were with us. This certainly isn't the feeling we wish to impart to our guests who have chosen our Hotel for their holidays. Your comments about the team also isn't a true reflection of the service standards we are focused on delivering. We aim to consistently act on guest feedback during their stay, and prefer to be given the opportunity to do this instead of guests leaving dissatisfied. Especially on rare comment about our staff being rude, which contradicts the majority of comments received about the hotel who justify that our staff is our best asset. Kind regards, George Kassianos Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Beautiful hotel.lovely staff.

Posted Aug 22, 2017
When we arrived we were upgraded from a sea view room to a ground floor room with garden terrace. All the staff were very helpful. The breakfast buffet was very good. The only problem we had was when our lights blew and only had the bathroom light to see. I called reception and informed them of the problem but nobody came to fix the problem . Pools were nice. Rooms very clean. Right on the beach. Would definitely recommend this hotel.
Comment from Hotel Management
Aug 24, 2017 by operations Manager , Hotel Management
Thank you very much for taking the time to write a review. We really appreciate it. It's very rewarding for us to know you had a wonderful holiday, We hope to welcome you back soon for another relaxing holiday. Kind regards, Georgios Kassianos Operations Manager
4 out of 5
by A verified traveler

Superior Service - hard product okay

Posted Aug 17, 2017 on Hotels
An enjoyable stay! One of the older hotels in the area but not in dire need for a renovation. The room has some new pieces of furniture and some old, would have liked a little more homogeneity. We stayed in one of the inland view rooms. The rooms were spacious and very clean - expect for our center table that was probably forgotten. The rooms were on the ground floor and there was a smell of mold in the corridor walking towards the rooms, but no smell of mold in the room whatsoever (this was mentioned to the reception who investigated the matter instantly with maintenance). Doors open with a key but do not have a lock - not that it's a problem, as Cyprus is very safe, but it did surprise us. The beach by the hotel is very nice, nothing special, but thankfully this is Cyprus and some of the best beaches are a few minutes away by car! The hotel gives you complimentary access to the fantastic Spa and Gym of Almyra hotel (next door), which is modern, beautiful and relaxing. Also important to note is the level of entertainment at the hotel. On the night we were there there were three live music bands at three different areas of the hotel - impressive. The best part about the hotel were the staff. Service was superb from the moment you enter the hotel until you leave. The people at the reception, the room cleaning lady, the pool boys, the door people, the Chef at breakfast, and the concierge, Christina, were all welcoming, accommodating and ready to help. Thank you!
Comment from Hotel Management
Aug 22, 2017
Thank you very much for taking the time to share your wonderful feedback. We are delighted that you and your family enjoyed every aspect of your stay with us. We appreciate your lovely description of Annabelle very much. We are proud of it's history, uniqueness and occasional quirkiness. It was the first five star Hotel to open in Paphos and has since evolved into a classic and famous Hotel, with beautiful gardens, original restaurants which all contribute to a relaxing feeling for our guests. The most rewarding aspect for the team is knowing our guests are enjoying the atmosphere, attentive service and having a memorable stay with us - hopefully more than once. Thank you again, and we sincerely hope to welcome you back to Annabelle soon Kind Regards Georgios Kassianos Operations Manager
5 out of 5
by Jay

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 17, 2017
Thank you for a great review, we are all looking forward welcoming you back .
5 out of 5
by Mark

Posted Jul 14, 2017 on Hotels
Great location and very friendly and helpful stakk
Comment from Hotel Management
Jul 16, 2017
Thank you for your kind comments. The Team is looking forward welcoming you back