Ratings based on 355 Verified Reviews

4.1 out of 5
81% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Shellharbour

Old world charm - walking distance to shops, cafes

Posted Oct 12, 2017
Pros: very local to everything
Location: walking distance to shops, cafes and supermarkets. 6min drive to scenic world Katoomba
stayed overnight for a wedding in Lake Lyall. Beautiful room - stained glass windows.
4 out of 5
Recommended
for Everyone
by A verified traveler

A nice old world experience at Katoomba.

Posted Jul 5, 2017 on Wotif
The hotel is delightful with attentive, pleasant staff.
5 out of 5
by Carmel

Stay in style in this grand building.

Posted Jun 10, 2017 on Hotels
Our stay at the Palais Royale was very pleasant, management were very helpful and friendly, our room was comfortable, clean and warm. It is located within walking distance to shops, cafes in the middle of Katoomba. We certainly recommend staying here and enjoying the history behind this beautiful building.
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Convenient location

Posted Apr 26, 2017
Location: Three Sisters, Scenic World, short drive to Wentworth Falls
Conveniently located within walking distance of main restaurants and shopping area of Katoomba and a short drive to Three Sisters and Scenic World. Exterior of hotel was recently updated - interior was older. Room was well sized, bathroom was smaller, but adequate overall. Older window rattled in the wind all night.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cooma

Great

Posted Apr 25, 2017 on Lastminute
Heating can be improved as it was noisy. Otherwise clean and tidy and friendly
3 out of 5
by A verified traveler

convenient hotel close to attractions

Posted Apr 22, 2017 on Wotif
Pros: near shops
Cons: Beds
Beds were extremely uncomfortable, didn't get a wink of sleep. Room was right near reception desk. The rooms aren't sound proof so could hear every phone call & enquiry at front desk.
5 out of 5
Recommended
for Everyone
by A verified traveler from SYDNEY

Great location for the music festival

Posted Mar 23, 2017
Pros: location, vintage
Staff extremely helpful & friendly. they went out of their way to accommodate.
4 out of 5
by WILLIAN

This traveler left a rating score only Posted Dec 30, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

It was the best place to stay and relax

Posted Oct 16, 2016
Pros: I liked the interior design
Cons: The door did not have do not disturb sign
Location: We enjoyed shopping and sightseeing
I highly recommend clean and comfortable with friendly staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2016 on Wotif
The hotel had a lovely English country feeling with beautiful, classic decor. The staff were friendly and helpful and the room was comfortable and of a high standard. The location was also ideal, as the town centre was a one minute drive away and the Three Sisters scenic walk only a 5 minute drive.