MISLEADING ADD HOTEL VERY FAR FROM HOUSTON
Posted Nov 8, 2016
I WAS LIED TO, when using expedia this hotel is indicated in the HOUSTON hotel search,,,,this hotel is not in HOUSTON,,,, it is in a different city 50 min away from HOUSTON, about 47 miles......DO NOT STAY HERE IF YOU INTEND TO GO TO HOUSTON ,,,THE HOTEL SHOULD NOT BE INDICTED IN THE HOUSTON SEARCH AREA.
Comment from Hotel Management
Nov 13, 2016 by Sam Prasla, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us, and apologize if Expedia did not provide you with the correct details to your destination. Please keep in mind that the city of Houston is a large metropolis in Texas, extending to many smaller cities surrounding it such as Katy that is just a few minutes away from West Houston.
This winter Typhoon Texas a water park that is surrounding Katy Mills mall along with several dining choices which are all less than half a mile from our hotel are having a WinterFest which is a new Christmas experience for the Katy and surrounding communities. They have transformed Typhoon Texas into a 25-acre Christmas wonderland with something for everyone!
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
BEST WESTERN Plus Katy Inn & Suites