Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Good location in Katy

Posted Nov 29, 2016
Pros: Rooms very large with kitchen on it.
Cons: GPS address. Also a small map of the hotel for orientation.
Location: It is not really a Mall but an outlet of major stores.
Very good. One disappointing issue is that all GPS address send us to the wrong place on the other side of the mall and we lost more than half hour that evening to locate the hotel. All our friends had same problem. Please fix that problem , It is very annoying.
5 out of 5
by A verified traveler from Katy, TX

Nice one-night stay.

Posted Oct 24, 2016
Pros: Two-bedroom unit, full-size refrigerator, complimentary breakfast
Cons: The mattresses weren't to everyone's liking (some felt they were too hard).
Location: Katy is a growing area. The hotel is located next door to a shopping mall, and a number of chain restaurants are located nearby.
We needed a room for one night, while we waited for our household goods to be delivered to our new home. We chose the Residence Inn because it offered us a two-bedroom unit, which we needed. The room was clean and spacious, and despite our room being across the street from a shopping mall, was quiet. A full-size refrigerator was a welcome sight, as we had quite a bit of food with us requiring refrigeration or freezing. The complimentary breakfast had a good selection to choose from. When I asked the front desk if we could get a later check out, she gave us until 2 pm without any additional charge.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 18, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 4, 2016 on Hotels
5 out of 5
by Jamal from Brooklyn

Fantastic experience

Posted Jun 20, 2016 on Hotels
My stay was great. It was the second time I stayed in this particular Hotel and as always it was superb. The staff was great and very customer oriented. The breakfast was outstanding. Everytime I visit my family in Katy Texas I will be staying here.
5 out of 5
by A verified traveler

Fint sted i utkanten av Houston

Posted Jun 15, 2016 on Hotels
Var her på forretningsreise. Ingenting å klage på. Hyggelig personale og serviceinnstilt personale. Har man leiebil kan man komme seg rundt overalt. Katy Mall (outlet) ligger et steinkast unna. Her finner man mange forskjellige merkevarebutikker med gode tilbud.
5 out of 5
by A verified traveler

Comfy beds!

Posted Jun 5, 2016
Best night sleep in a long time. Curtains made it dark and the bed was VERY comfortable with pillow options to suit everyone.
5 out of 5
by byron.S from katy mills

love it

Posted Jun 1, 2016 on Hotels
really enjoyed
5 out of 5
by Carolyn

This traveler left a rating score only Posted May 31, 2016 on Hotels
5 out of 5
by Roger from Colorado Mtns

Nice stay for overnight

Posted May 31, 2016 on Hotels
No free breakfast but nice hotel