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Reviews of Hanalei Bay Resort

3 out of 5
Hanalei Bay Resort
5380 Honoiki Road, Princeville, HI

Reviews

7.6

Good

Rating 10 - Excellent. 139 out of 427 reviews" "
Rating 8 - Good. 135 out of 427 reviews" "
Rating 6 - Okay. 76 out of 427 reviews" "
Rating 4 - Poor. 44 out of 427 reviews" "
Rating 2 - Terrible. 33 out of 427 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the place, been there before and never had any issues, but we miss the swim up bar.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jyl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay, we had gorgeous mountain view on first floor. Pool and hot tub were very nice. We loved the happy talk restaurant and the pizza place. Also enjoyed the sunset view from the restaurants. Our bed was very comfortable, only thing negative about our room is the dishwasher didn't work very good but other than that it was amazing. I would definitely go back
Stayed 7 nights in Mar 2024

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful and friendly. I do not think any property should change extra for parking. It should be included in the price.
Stayed 9 nights in Mar 2024

10/10 Excellent

Karen, Adolphus

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Entire staff was so nice and helpful! Grounds were very nice. Thank you I will return
Stayed 4 nights in Mar 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the views, hot tub, spacious clean room and nice walk to the beach.
Stayed 3 nights in Dec 2023

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

4/10 Poor

Jan

Traveled with partner
Disliked: Cleanliness, amenities
Our Unit was so OLD, the carpet was paper thin, the front door had a 1 inch gap...had to keep it covered so mosquitos wouldn't come in when we were inside and when we left. The kitchen was appropriated very well...all the necessities. The front desk was fine, the food at the restaurant was week.
Stayed 6 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Our piece of paradise!
We love this place! The rooms are spacious and we’ll set up for use. There is a lanai off both bedroom and living room. The views are spectacular!!
Our morning view!
Stayed 3 nights in Oct 2023

10/10 Excellent

Rajashree

Liked: Amenities, property conditions & facilities
This resort was a pleasant surprise with beautiful mountain range views at the resort and from the bedrooms balconies . The beach was so accessible , safe and there was also a golf cart service to and from the beach with a phone call. Staff is extremely friendly , rooms are spacious with nice bedding. Kitchen has all sorts of utensils, toaster , kettle , a fridge and microwave.
Stayed 5 nights in Oct 2023

10/10 Excellent

Inna, Brentwood

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s a wonderful resort! I recommend it to anyone. The rooms are spacious, clean and very quiet especially at night and early morning (the island is full of roosters!), the kitchen is fully equipped. The resort has pools, a jacuzzi, lots of tennis courts (you can rent equipment and/or sign in for a tennis lesson), access to the beach. In addition the territory is well maintained and beautiful with lots of tropical plants.
Stayed 7 nights in Oct 2023

10/10 Excellent

Debra Jo, Salt Lake City

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our one bedroom two bathroom suite was lovely and had a wonderful mountain view. The staff was very friendly and the grounds were well kept.
Stayed 8 nights in Oct 2023

8/10 Good

Morgan

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2023

8/10 Good

Hanna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were expecting another clean on our 8th day, but did not receive it. Overall, beautiful premises, clean and big room with full kitchen and two full bathrooms. Would stay again.
Stayed 9 nights in Sep 2023

10/10 Excellent

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Paradise - so beautiful and quiet vibe
Stayed 9 nights in Aug 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The grounds and the views were beautiful. A great beach to swim at, with lots of shade if you want it. The beach path is a little steep, but we didn’t have any issues (the resort offers rides if you can’t make the climb back up). The pool was also enjoyable, though it would have been nice if the swim-up bar had been open. The resort has one restaurant - Happy Talk, and a new place that offers take-out - Wiki Pizza. There are more dining options in Hanalei, but it’s about a 10 minute drive to get there.
Stayed 6 nights in Aug 2023

10/10 Excellent

Damara Ann

Stayed 6 nights in Jul 2023

10/10 Excellent

Shelly

Liked: Cleanliness
The location is next level although the property was built in the 70's and needs some updating . The gym is not up to par. the swim up up bar at the pool is shut down which is a shame. I dont think they should be calling this place a resort. The staff and communication was excellent . Th views are excellent . The ride down to the beach on the cart was great. The room we stayed in definitely was dated and needed some updating.
Stayed 8 nights in Jul 2023

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
The property was amazing, The pool was incredible and having the beach so close by was really nice. The food at the restaurant was also really good, we had a fabulous stay
Stayed 4 nights in Jul 2023

6/10 Okay

Steven

Stayed 5 nights in Jun 2023

10/10 Excellent

Luminita, NEW YORK

Traveled with family
Liked: Cleanliness
We had a great stay @ HBR. We booked here and a second property that canceled our reservation on the same day. Thankfully HBR found us a room to stay for the entire trip @ HBR. Mahalo April 🌺
Stayed 7 nights in Jun 2023

10/10 Excellent

Ruomei, poway

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well put together
Stayed 5 nights in May 2023

8/10 Good

Hugh

Liked: Cleanliness, amenities, property conditions & facilities
Walkable beach access where swimming was possible; best place is where the reef is further out near where the stream enters the beach 75 yds on the left. Property itself well maintained. Views of sunset lovely.
Stayed 7 nights in May 2023

8/10 Good

John G

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very relaxing time at the Hanalei Bay Resort. Our unit was wonderful and had nice view of the jungle and jungle fowl from our balcony. Parking was limited and walking from the parking lot to the unit was undesirable, walking past dumpsters and maintenance facilities. The walk to the beach was a nice downhill walk, a motorized cart is available. The beach nice but you feel a very uncomfortable feeling of intrusion with the the neighboring hotel property. I feel the Hanalei Bay should step up their game and provide better beach seating so their guests feel as pampered as their neighbors. The restaurant on site offered good food with a bar like atmosphere. All the staff was great and helpful!
Stayed 7 nights in May 2023

8/10 Good

Paul

Stayed 3 nights in May 2023

10/10 Excellent

Sheldon

Liked: Cleanliness, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Very relaxing, beautiful,and quiet. Did not like the strenuous walk from our room to the lobby and parking. No gift area to purchase water etc. And not close to restaurants. We were not aware of beach access until the day before we left 😢
Stayed 5 nights in Apr 2023

10/10 Excellent

Robin

Liked: Cleanliness, room comfort
gorgeous sunset from the sunset lawn
Lagoon pool
view from our room
view from check in
Stayed 5 nights in Apr 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing will be back soon
Stayed 5 nights in Mar 2023

6/10 Okay

Lauren

Liked: Cleanliness
Beautiful scenery
The hotel itself is nice and very scenic. However, I felt that it was pretty pricy for what was available. Several amenities weren't open, including the swim up bar, the second restauarant, and the gift shop. There was no room service either. I ended up going to the store to get a few food options since the only restaurant there didn't open until late afternoon. It was nice that there was a full kitchen (this probably helped me save money on food in the long run anyway). The beach access was great! A bit of a hike of you wanted to walk, but the hotel did offer a shuttle down there, which I appreciated. The concierge was wonderful and helped me set up a couple of excursions. My biggest complaint was probably how thin the walls were. I could hear my upstairs neighbors arguing and slamming doors, and I could hear the roosters EVERY morning around 5am (clear as day, almost as if they were in my room). Overall, I would consider staying there, but maybe once all the construction is done and all the amenities are available.
Stayed 4 nights in Jan 2023

10/10 Excellent

Shahriar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property was the best. Great view and lots of amenities. Will definitely go back.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, room comfort
Great place to stay
Stayed 4 nights in Jan 2023

8/10 Good

Eula, Grand Rapids

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful. Having your own kitchen and grills on the property was great. Saved some money. The landscape and view from the resort is one of the best. Great location for walking to the beach.

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Nikolas Bradley

Stayed 8 nights in Dec 2022

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, room comfort
Beautiful property and good location
The 2-bedroom condo was spacious, clean and comfortable. The property is beautiful - including the pool, landscaping, views, nearby beach, etc. We ate at the on-site restaurant once - it was crowded and the food was ok. We really wish this resort had more food options, such as breakfast, lunch and poolside snacks and drinks. The pool and hot tub area is gorgeous, but unfortunately the pool was a little cold and no pool toys or floaties are allowed, so that took away from the fun for our family. The water pressure in the shower was terrible, and we couldn't get enough hot water for a whole shower. The location is convenient to Hanalei Bay and the other North side activities. Overall we had a great time!
Stayed 6 nights in Nov 2022

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Had to walk past garbage dump and garages every time we went from parking to our hotel not. No pool service, no restaurant open until 3pm. Beach is a long steep walk and it’s torn up under construction.
Stayed 3 nights in Nov 2022

10/10 Excellent

Rena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked this for my parents and they said it was incredible! Would definitely recommend!
Stayed 5 nights in Sep 2022

8/10 Good

Stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous. I wish the other restaurant and pool bar had been open.
Stayed 4 nights in Sep 2022

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It had a nice pool and beach. There is a lot of renovation going on and the store and restaurant were closed
Stayed 6 nights in Sep 2022

8/10 Good

Jane

Stayed 3 nights in Sep 2022

10/10 Excellent

Gennadiy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was nice and perfect, great rooms and great room. The only downside is that there was no house keeping.
Stayed 4 nights in Sep 2022

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful! The grounds and surrounding area is beautiful. Our room had a view of the mountains. The property is well kept and clean. Extremely relaxing and highly recommend.
Stayed 4 nights in Sep 2022

8/10 Good

Andrea

Traveled with partner
The location was remote and secluded being really close to the beauty of Hanalei Bay. However, the property does need updating. You won't get the bells and whistles of a big resort, but fortunately, the view can't be beat.
Stayed 5 nights in Sep 2022

10/10 Excellent

hilt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Views from the property were great.
Stayed 3 nights in Sep 2022

10/10 Excellent

Luminita, NEW YORK

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort was beautiful with access to a secluded beach, “Hideaway Beach. The grounds of HBR are very well maintained, makes you feel you are in a botanical garden. The main pool is very large with a sand bottom jacuzzi. The second pool ( next to the bbq grills ) is fantastic too. We enjoyed very good poke and excellent Mai-Tai cocktails at their lobby restaurant “Happy Talk”. Mahalo HBR team ! 🌺🌺🌺🌺🌺
Stayed 4 nights in Aug 2022

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the views from all areas of property which included scenic mountain views and ocean views. Loved access to beach with assistance from golf carts.
Stayed 5 nights in Jul 2022

10/10 Excellent

May

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this resort at Princeville. Welove the pool, the room, easy access to the beach. We would have loved daily room cleaning too if offered.
Stayed 7 nights in Jul 2022

10/10 Excellent

naeim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have traveled to Princeville many times, but Hanalei Bay resort is by far the most beautiful place we have stayed. The staff were so friendly, the pools are gorgeous, the restaurant was awesome, our room was absolutely perfect and well-stocked. We can’t wait to come back and will definitely come to the same place again!!!
Stayed 5 nights in Jul 2022