Sports facility

Reviews of Koloa Landing Resort at Poipu, Autograph Collection

4.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 1005 reviews" "
Rating 8 - Good. 188 out of 1005 reviews" "
Rating 6 - Okay. 49 out of 1005 reviews" "
Rating 4 - Poor. 19 out of 1005 reviews" "
Rating 2 - Terrible. 13 out of 1005 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for family stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Taryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of four was very happy with the space these accommodations offered. Well maintained, classy property.
Stayed 6 nights in Mar 2024
Response from General Manager on Mar 21, 2024
Aloha Taryn,Thank you for joining us for a memorable vacation at Koloa Landing Resort at Poipu, Autograph Collection. It's lovely to learn that our thoughtfully designed and spacious accommodations were exactly what you were looking for. It was a pleasure to host your family, and we would be honored to serve you again.Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Wonderful pool!
Stayed 9 nights in Mar 2024
Response from General Manager on Mar 15, 2024
Aloha Christina,Thank you so much for the five-star rating! We're so happy to know that you had a great time with us overall and that our relaxing pool was a highlight of your visit. It would be a pleasure to host you again soon, so hurry back. Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

gene hoang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love it
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 8, 2024
Aloha Gene,Now there's a review that's going to put a smile on every team member at Koloa Landing Resort at Poipu, Autograph Collection. It was a pleasure to have you as our guest and we are delighted you were impressed with your stay. We look forward to welcoming you back for many more memorable getaways.Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Markeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was tranquil, beautiful, and clean.
Stayed 6 nights in Feb 2024
Response from General Manager on Mar 4, 2024
Aloha Markeen,Thank you for sharing your experience at Koloa Landing Resort at Poipu, Autograph Collection. Our team works hard to maintain a serene environment for our guests, and we're thrilled our efforts enabled you to unwind. We can't wait to welcome you back for another peaceful stay.Mahalo,Jessica CastilloDirector of Front Office

8/10 Good

Courtney, Eugene

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Need more food options. Too long of a wait at restaurant when there was many open tables available. The ocean view is obscured by power lines and someone’s house and backyard.
Stayed 5 nights in Feb 2024
Response from General Manager on Mar 2, 2024
Aloha Courtney,We always appreciate feedback from our guests, and we're happy to see your overall stay was pleasant. However, we apologize for any disappointment with the food options and wait times, and we'll keep your comments in mind. It's unfortunate the view was not as clear as you'd expected. it does vary based on location. Should your travels bring you back to the area, we hope you'll come to see us again.Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Markeen

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful. Staff was excellent.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 28, 2024
Aloha Markeen,It was such a pleasure to welcome you to Koloa Landing Resort at Poipu, Autograph Collection! Our team will be thrilled to know that they played a pivotal role in your experience with us, and we appreciate your kind words about our idyllic resort. Thank you for your perfect rating, and we hope you return soon.Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing the rooms are incredible
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 23, 2024
Aloha Renee,Our accommodations are the cornerstone of every terrific visit with us. We are thrilled you were impressed! Thanks so much for joining us at Koloa Landing Resort at Poipu, Autograph Collection, and we look forward to your next visit. Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Brian, Faribault

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is wonderful. Kids loved the S’mores and hubby liked the Yoga and other fitness classes (all complimentary). Staff was always available to answer questions and provide recommendations. Room is very well appointed. Kitchen had everything we needed. Beaches are very near by. We walked to Baby Beach. Love it here. Would love to come back again.
Stayed 7 nights in Feb 2024
Response from General Manager on Feb 12, 2024
Aloha Deanna,From our amazing team members to our wonderful amenities, we're so happy you enjoyed everything about your visit. Thank you so much for all the kind words, and we hope you'll come back to visit us again soon. Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! Fantastic staff and amenities!
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 11, 2024
Aloha Bruce,What a wonderful review to receive. We're delighted you enjoyed our excellent service and all the comfort and amenities we provide. Please return soon for another fantastic time.Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Monica

Stayed 4 nights in Jan 2024

10/10 Excellent

Ann E

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal resort for families. World class pool. Beautiful location. Quiet, relaxing, comfortable rooms. Highly recommend!
Stayed 6 nights in Jan 2024
Response from General Manager on Jan 20, 2024
Aloha Ann,Thank you for vacationing with us at Koloa Landing Resort at Poipu, Autograph Collection. It's wonderful you loved our quiet and comfortable accommodations. Our picturesque location provides the perfect backdrop for a memorable getaway. We're honored to have earned your recommendation and hope to see you again soon. Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Gerald Byron, Twin Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant place to stay
Stayed 7 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Cathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally beautiful property with exceptional services. Can’t wait to come back!
Stayed 4 nights in Dec 2023
Response from General Manager on Jan 8, 2024
Aloha Cathryn,Thank you for visiting our Resort and for your review. We are pleased our team was able to provide for your travel needs and that you enjoyed our beautiful property. It was an honor having you stay with us at Koloa Landing Resort at Poipu, Autograph Collection, and we look forward to seeing you again soon!Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Indrani

Stayed 6 nights in Dec 2023

10/10 Excellent

Yue

Stayed 5 nights in Dec 2023

8/10 Good

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4/5
Stayed 15 nights in Dec 2023
Response from General Manager on Dec 20, 2023
Aloha Jason,While we are grateful for your high rating, we would love to know what more we could've done to earn five stars. If you have any suggestions, please reach out to us at your earliest convenience. It was a pleasure hosting you at Koloa Landing Resort at Poipu, Autograph Collection, and we look forward to seeing you again for an even better experience!Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Sachit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Great location - Excellent room service - Beautiful pool side area - Spacious bedrooms - Nice bedroom furnishings
Stayed 5 nights in Dec 2023
Response from General Manager on Dec 18, 2023
Aloha Sachit,Thank you for your feedback on your stay at Koloa Landing Resort at Poipu, Autograph Collection! It was fantastic to hear that you enjoyed everything from the location to our spacious rooms and furnishings. We hope to be given the chance to give you an even greater experience the next time! Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Kerry

Stayed 8 nights in Dec 2023

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to lay back and chill. Swimming pools are amazing.
Stayed 5 nights in Dec 2023
Response from General Manager on Dec 11, 2023
Aloha Dennis,We're delighted you enjoyed your stay at Koloa Landing Resort at Poipu, Autograph Collection. Thank you for sharing how much you liked relaxing at the pools. We look forward to seeing you again soon.Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Koloa very much. It was conveniently located, the pool is amazing, the staff is very nice, and the property is well maintained and beautiful!
Stayed 4 nights in Dec 2023
Response from General Manager on Dec 9, 2023
Aloha Tara,Thank you for sharing your excellent experience at Koloa Landing Resort at Poipu, Autograph Collection! We're thrilled you enjoyed your stay and found our location convenient, our staff pleasant, and our property well-maintained. Your kind words will surely motivate our team, and we hope to welcome you back for another enjoyable visit in the future.Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Conner

Stayed 7 nights in Nov 2023

10/10 Excellent

York Wade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I noticed is that there is only one restaurant in the whole complex. I would have like another option.
Stayed 14 nights in Nov 2023
Response from General Manager on Dec 7, 2023
Aloha York,Thank you for choosing Koloa Landing Resort at Poipu, Autograph Collection! We're glad you enjoyed your visit, and we appreciate your suggestion for additional dining options. The next time you're in town, please come see us again.Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect for our family. Very clean and the staff was friendly and welcoming.
Stayed 7 nights in Nov 2023
Response from General Manager on Dec 5, 2023
Aloha Rebecca,Thank you for choosing Koloa Landing Resort at Poipu, Autograph Collection! We're glad our clean Studios were perfect for your family and that you felt welcome while you were here. The next time you're in town, please come see us again.Mahalo,Jessica CastilloDirector of Front Office

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very nice, has a great pool and plenty of lounge chairs to relax. I would be nice to have another restaurant on property to choose from, staff at bar and restaurant were friendly. The coffee machine at the market was broke down one day into our stay and was not available for the week of our stay so we had to go off property for coffee in the morning. No sand beach at property but walk to Sheraton was only 10 minutes to get to beach.
Stayed 6 nights in Nov 2023
Response from General Manager on Dec 5, 2023
Aloha Paul,Thank you for sharing your experience at Koloa Landing Resort at Poipu, Autograph Collection. We're thrilled you enjoyed our Tranquility Pool and found plenty of relaxing space. It's also great to hear our staff at the bar and restaurant were welcoming and friendly. We regret the inconvenience caused by the coffee machine and appreciate your suggestions to enhance our guest experience. Your feedback is valuable and will be taken into consideration. We appreciate your review and look forward to welcoming you back and offering an even more satisfying visit.Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Darlene

Traveled with family
Liked: Amenities
The property is amazing and every staff member from reception to housekeeping to towel hut very congenial. There were a couple of broken things in the apartment and they were seen to immediately by staff Mahalo
Stayed 7 nights in Nov 2023
Response from General Manager on Dec 5, 2023
Aloha Darlene,It was such a pleasure to welcome you to Koloa Landing Resort at Poipu, Autograph Collection! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely property! Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Salena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best!!!
Stayed 6 nights in Aug 2023
Response from General Manager on Nov 21, 2023
Aloha Salena,Thank you so much for your enthusiastic review! We're thrilled to be considered "the best" by you. Your high praise is a beautiful affirmation of our efforts. We eagerly anticipate welcoming you back to Koloa Landing Resort at Poipu, Autograph Collection, for another excellent experience!Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a lush & beautiful property - very quiet especially because we had a unit near the end of he property facing the ocean! I loved that it was at the very end of the road, furthest away from the other big hotels. The beach was only a 10 minute walk away - which was totally fine. Poipu park beach was beautiful, but also popular & very busy! This hotel has the one restaurant on site, which is great - however, I think it could at least one more, so there could be some choice. I did appreciate the shuttle that was available at all times if you wanted to go get groceries, be taken to a hike nearby or to the village shops & other restaurants.
Stayed 9 nights in Nov 2023
Response from General Manager on Nov 21, 2023
Aloha Audrey,From our amazing amenities to our quiet location, we're happy to know that you enjoyed nearly everything about your visit! Thank you so much for the five-star rating, and we hope to see you again in the future. Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
One bedroom unit was very luxurious. Well equipped. Great washer dryer, fridge. The pool was spectacular. Location close to Starbucks and beach. What more could you want!
Stayed 4 nights in Nov 2023
Response from General Manager on Nov 21, 2023
Aloha Gerrit,Thank you for choosing Koloa Landing Resort at Poipu, Autograph Collection! Our team is delighted you enjoyed your luxurious Villa and our prime location. We are also glad you had time to relax by our pool. It was a pleasure to host you, and we hope to see you the next time you visit the island.Mahalo, Jessica CastilloDirector of Front Office

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

vivian

Stayed 2 nights in Nov 2023

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and beautiful hotel! Amazing experience.
Stayed 5 nights in Nov 2023
Response from General Manager on Nov 16, 2023
Aloha Rachael,Thank you! It was a delight to read your lovely review. Nothing makes us happier than knowing our guests had an amazing experience at Koloa Landing Resort at Poipu, Autograph Collection. We hope to have the pleasure of welcoming you back again to our little slice of paradise.Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Lauren

Stayed 3 nights in Oct 2023

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Becky

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Emily

Traveled with family and small children
Liked: Amenities
The parking was horrible. There is not enough for the guests in each building. Every time we came home at night we had to fight for parking and when we tried to park anywhere else the staff didn’t allow it.
Stayed 10 nights in Oct 2023
Response from General Manager on Oct 23, 2023
Aloha Emily,It was an honor to host you at Koloa Landing Resort at Poipu, Autograph Collection. While our team hopes our accommodations and beautiful resort met your high standards, we apologize for the parking challenges. Rest assured, your feedback has been duly noted and will be discussed internally. Should you return to our island, we hope you will stay with us again. Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was so beautiful and the variety of swimming pools was really nice The staff could not have been friendlier It was the perfect vacation spot
Stayed 6 nights in Oct 2023
Response from General Manager on Oct 23, 2023
Aloha Sandy,Thanks for your glowing review! We're thrilled to hear our resort's beauty and variety of pools contributed to your perfect vacation. It's wonderful to know our team at Koloa Landing Resort at Poipu, Autograph Collection, added to your positive experience. Your satisfaction fuels our motivation to deliver five-star service, and we look forward to welcoming you back!Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Wilma

Stayed 7 nights in Oct 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Accommodations thank you
Great staff and property we will be back again! Mahalo
Stayed 1 night in Oct 2023
Response from General Manager on Oct 14, 2023
Aloha James,Thank you for taking the time to share your thoughts with our team. We are thrilled to have earned a perfect rating thanks to our wonderful team's service. It was truly a pleasure having you as a guest, and we look forward to welcoming you back. Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Miana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Koloa resort was amazing! The people there were very helpful. The pool was beautiful. You do need a car. I would definitely recommend and stay there again!
Stayed 7 nights in Sep 2023
Response from General Manager on Oct 3, 2023
Aloha Danny,Thank you for your excellent review of Koloa Landing Resort at Poipu, Autograph Collection! We're thrilled you had an amazing experience and found our team helpful and the Lagoon pool beautiful. Your recommendation means a lot to us, and we'd be delighted to welcome you back for another wonderful stay in the future. Safe travels, and we hope to see you again soon!Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Randal, porterville

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Erik, Alameda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am seven days through a 10-day visit with my family, and am literally blown away by the incredible amount of time, effort, and personal kindness that the staff here puts into making their customers completely happy. The villas here are simply gorgeous. Fully furnished and fully equipped with modern appliances, including washers and dryers. The pools are Disney-quality (and I mean...wow!) and absolutely world-class for kids. The food at the Holoholo Grill is Michelin quality, delicious, and clearly made with love. The employees have gone above and beyond all of my wildest expectations. Free shuttle service. 24 hour general store. This place is worth every single dollar and more. We will definitely be coming back again. Thank you for making our vacation so special. We love you guys!
Stayed 9 nights in Sep 2023
Response from General Manager on Sep 29, 2023
Aloha Erik,Thank you so much for choosing Koloa Landing Resort at Poipu, Autograph Collection to host your recent trip. Our goal is to provide every guest with exceptional service, so we're delighted our commitment to this is shining through during your stay. It's also wonderful to read our plentiful amenities are helping you enjoy a relaxing getaway. The pleasure is all ours, and we can't wait to welcome you back!Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Madeleine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, amazing pool, genuinely friendly staff! Couldn’t have asked for more.
Stayed 7 nights in Sep 2023
Response from General Manager on Sep 28, 2023
Aloha Madeleine,Thank you for the lovely review! We're glad our beautiful pools and friendly staff impressed you, and we look forward to seeing you again at Koloa Landing Resort at Poipu, Autograph Collection!Mahalo,Jessica CastilloDirector of Front Office

10/10 Excellent

Charles

Liked: Cleanliness
Stayed 2 nights in Sep 2023

6/10 Okay

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023