Amazing first time to Kauai
Posted Mar 25, 2013
We thoroughly enjoyed staying w/ the Outrigger on our first trip to Kauai. The grounds were impecable, the staff were wonderful, so enjoyed meeting and getting to know them expecially "John" our grounds security. He was so knowledgeable of the Island and so full of wonderful stories. . . . The one thing that really disappointed me was our room. The wallpaper was hanging off the walls in the extra bath, the main bath was not kept clean, there was mold on the shower curtain, the ceiling & walls, the vanity cabinet & drawers were very old and not clean. The kitchen countertop was cracked and broken and not kept clean, I went out and bought some counter cleaner to use prior to fixing anything to eat. The kitchen drawers were also broken out. I realize these condos are privately owned and rented out for vacationers, so it is up to them to keep them clean and renovated. But for the price we were charged, I'm disappointed in what we were provided. I came w/ two other couples and their condos were wonderful, clean and adequately supplied w/ housing items, so I pray our next visit to the Outrigger our experience will be better w/ property owners that take pride in their rental property.