Ratings based on 594 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic Value

Posted Jun 12, 2017
Cons: I find that Hawaii must expect a level of sand/salt/etc. to coat everything and so doesn't clean as thoroughly as I am used to. It was not just here.
Wonderfully spacious accommodations. Fun and beautiful pool with slides and even a "beach" area to play in the sand while still at the pool. Great breakfast at the restaurant that overlooks the beach. And somehow, the staff manages to keep the roosters/chickens out of the resort. Will totally stay here again if we find ourselves in Kauai again--and we how we do. Loved our stay here.
Comment from Hotel Management
Jun 17, 2017 by Belinda, Hotel Management
Aloha, Thank you for your time and review! Our staff is happy you enjoyed your stay on Beautiful Kauai and the Waipouli Beach Resort, our location, top of the line full service condos and amazing amenities makes for wonderful memories of your family vacation. Mahalo nui loa & A hui hou’
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 4, 2017
Comfortable accommodations with very nice pool and grounds.
Comment from Hotel Management
Jun 10, 2017 by Belinda, Hotel Management
Aloha, The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon! Mahalo nui loa!
3 out of 5
by A verified traveler from Madison

Troubles with reservation

Posted May 20, 2017
Location: Walking distance to a lot of great food choices, as well as grocery stores and Starbucks. Right on the beach.
Our reservation through Expedia wasn't there when we got there, despite Expedia telling us it was all taken care of, so make sure you call to confirm even if Expedia says you don't have to. The staff at the desk weren't super nice or helpful, but it did get sorted out. The hotel was cleaned, but it had bugs, which wasn't great. The bed was also way too soft and gave me back issues for the whole trip. Otherwise the hotel was great. Beautiful views, nice patio, great kitchen facilities, good air conditioning. I just wish the trip had started off a bit better.
Comment from Hotel Management
May 28, 2017 by Belinda, Hotel Management
Aloha We really appreciate your feedback, and we're sorry to hear that your experience was less than stellar. We hope to have the opportunity to prove our Outrigger hospitality to you on your next trip. Again, mahalo for your comments. We always appreciate the opportunity to hear from guests. Mahalo nui loa
5 out of 5
Recommended
for Everyone
by A verified traveler from Milford, Ohio

Excellent accommodations!

Posted May 15, 2017
Pros: The pool was great as well as the beach.
Cons: Nothing --
Location: Good proximity to all attractions. Among other things we did the Wailua Kayak and Hike trip and the Sleeping Giant hiking trail. All close by.
Nothing bad to say about this property. The condo was comfortable and nicely appointed. We used the kitchen every day for one or two of our meals and had everything we needed. The location was fabulous -- on the east side of the island midway between the north and south points. Grocery store and many shops were within walking distance.
Comment from Hotel Management
May 21, 2017 by Belinda, Hotel Management
Aloha, The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon! Mahalo nui loa!
3 out of 5
by A verified traveler from Phoenix

Very nice pool but overpriced for what you get

Posted May 12, 2017
Pros: The hotel grounds were very nice, opening to the ocean. The pool was great, with waterfalls and water slides. There were nice BBQ that you could use.
Cons: Improve the internet speed. Stop the air-conditioner from turning off at night. Include the fees in the room rate. Provide a place to dump trash.
Location: The Kapaa location was close to the Wailua River where we kayaked and attended a luau. The traffic around the resort was often very congested.
We stayed 4 nights in their studio condo which was the size of a small hotel room, but had a refrigerator and microwave. There were two additional fees: $120 for a post-stay cleaning and a $20/day resort fee. The cleaning fee included NO service during your stay. We couldn't even find a place to dump our own trash. In addition, the internet was extremely slow and almost unusable. Also, the air-conditioner shut off in the middle of the night and we had to get up and turn it off, and back on, to get it to cool again. The hotel grounds were beautiful, however, and the pool was fabulous. We didn't eat at the restaurant as it was quite pricey. There were numerous nearby restaurants that were better.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, CA

Beautiful, family friendly resort on the beach

Posted May 7, 2017
Our family had an amazing time here. The pool was perfect for the kids and our condo was clean and spacious. We will stay here again if we return to Kauai.
Comment from Hotel Management
Jun 10, 2017 by Belinda, Hotel Management
Aloha, The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon! Mahalo nui loa!
2 out of 5
by A verified traveler from California

There are better places to stay

Posted May 3, 2017
Pros: Professionally constructed.
Cons: Refer to "experience"
Location: Grocery shopping close. Condos close to highway 56
I've been to Hawaii probably 40 times in my life and have visited all of the islands. Condos were built to high standards. The condo grounds are impressive. That said, any worthy resort, especially in Hawaii would have to have an impressive look just to get you interested. The problem with the Waipouli Resort is that there are several mechanical problems with the condos. First of all you can't use the cook top unless you flip the breaker switches off and on again. The same is true in order to use the clothes washer. Secondly, the air condition system will not work unless you have all of the outside doors closed on certain marks. It took us two days to know where to properly align the sliding doors in order that the "circuit" allowed the system to function. Thirdly, the fees. You better add at least $60.00 per day to your daily rack rate because of hidden fees and taxes. So if you're renting a one bedroom for $265.00/day, then you are really going to pay $325.00/day. Also, there is no maid service until you check out....that is going to cost you at least $175.00 additional. If you want daily maid service, that will cost you $200.00/day extra. When you go on vacation, you want to stay somewhere you feel that you are not being nickel 'n dimed to death. A good reputation always brings you back to the same location, however a bad reputation makes you move on to another resort. For the price, go to Grand Hyatt in Poipu or the St Regis in Princeville.
Comment from Hotel Management
May 13, 2017 by Belinda, Hotel Management
Aloha, Thank you for your time and review. The Waipouli Beach Resort & Spa is a Vacation Rental Resort and not a Hotel Resort. Our services are very limited as we cater to the independent traveler who wants to save money on his nightly rate and enjoy privately owned condos that have everything you need. Our deluxe condo accommodations with better rates, top of the line appliances in fully equipped kitchens for preparing your meals. large spacious bedrooms, living rooms , AC and a full size washer and dryer are here for your uninterrupted stay. We supply you with everything you need (shampoo, conditioner, soap, toilet tissue, Kleenex, trash bags, dish soap and cascade for your dishwasher) except your laundry detergent and food. We do not offer service's that the Hotel type Resort have i.e, room service, daily maid service and meeting space. I am sorry you were not aware of the type of accommodations you purchased. There are no hidden fees the travel sites disclose the fees in your confirmation prior to purchase . Mahalo nui loa!
5 out of 5
by A verified traveler

Posted Apr 20, 2017 on Hotels
I enjoyed my stay and I give the condominiums a 5 star.
Comment from Hotel Management
Apr 22, 2017 by Belinda, Hotel Management
Aloha, Thank you for your time and review! Our staff is happy you enjoyed your stay on Beautiful Kauai and the Waipouli Beach Resort, our location, top of the line full service condos and amazing amenities makes for wonderful memories of your family vacation. Mahalo nui loa & A hui hou’
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Condo!

Posted Apr 18, 2017
What a beautiful place the Outrigger is. Condo was amazing, staff was great, pool area was wonderful. Plan on staying here again in the future.
Comment from Hotel Management
Apr 22, 2017 by Belinda, Hotel Management
Aloha, Thank you for your time and review! Our staff is happy you enjoyed your stay on Beautiful Kauai and the Waipouli Beach Resort, our location, top of the line full service condos and amazing amenities makes for wonderful memories of your family vacation. Mahalo nui loa & A hui hou’
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Great hotel for family vacation

Posted Apr 10, 2017
This was our first family vacation to the island and this hotel exceeded our expectations. We have 4 teenage kids and needed lots of room and a place to cook some of our own meals. The condo that sleeps 6 was perfect for us! We had plenty of space, 2.5 bathrooms and a great kitchen. I like that the staff basically leaves you alone unless you need somthing. With a full size washer and dryer, we were able to pack less and keep our swimming suits and towels washed as often as we liked. This hotel was located central to everything we wanted to do and super handy that Safeway was right across the street. We will definitely go back!
Comment from Hotel Management
Apr 12, 2017 by Belinda, Hotel Management
Aloha, The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon! Mahalo nui loa!