Posted Jan 16, 2016
We booked the room through expedia, and when we arrived, we discovered that we were sleeping on a couch that converts to a bed; we were expecting a king/queen bed. When we approached the staff about our issue, they were not sympathetic to our situation. They stated they could not help us. These rooms were priced higher compared to the rest of the hotel options on the island. When we went to check out, there was a pretty high hidden fee for parking. That was never disclosed to us. Another annoyance was the lack of functioning hot tubs. In the pool area are 5 hot tubs, however no more than two were ever operating at a time. People were taking turns to sit in the hot tub. Our final issue with the hotel was the ants that infested our kitchen area. We kept the area clean of food, and that didn't stop the ants. Overall, the value of the hotel was not worth its cost. The food at the hotel is pretty good, however it is way overpriced. Our advice is if you want to spend good money for a meal, go to one of nice local restaurants. Another piece of advice, do not buy Mai Tai's from the pool side bar, high price hardly any alcohol! Walk an extra 100 yards to the restaurant next door. Although our experience with the Marriott Beach Club may (or may not) be uncommon, we would advise that you strongly look for other options on the island. Finally, there is a pretty far drive to each side of the island from this location, and there is not much to do nor good beaches in the Lihue area.