Very nice stay 10 days in early Feb 2017.
Posted Feb 12, 2017
I read many reviews before arriving both good and bad. I feel those that rated it poorly were high-maintenance nit-pickers. We stayed two nights in garden, bldg 6, 2 dbl beds (told same broken record story "no king avail") , and, true, room and bathroom small but still very acceptable. Upgraded to bldg 1, 3rd floor, facing ocean for 6 nights. Spend it and don't settle. Not only is the room & bath so much larger.... hearing waves crash, sunset from balcony, whales every day all day long in view, so close to ocean, quiet and peaceful, close to self-parking... spend the coin and book ocean front Building 1.
The only thing deserving of poor rating is the carpet in the rooms. So what, wear your slippers. The "resort fee" is just another way to get more money out of you but you will have that everywhere in all industries. So, take the free classes offered or realize it is all part of the game.....and you are on vacation after all... in Hawaii... were everything is 3X more expensive than it should be for the quality/value you receive.
If hotel was at capacity you would not know it. Quiet, peaceful, relaxing the entire time. No lines, no waiting, no bugs, pleasant/clean grounds, friendly employees. Rent the beach "cabana"... 2 partially covered (adjustable) cushion wood lounge chairs.....equates to less than $10 hour for the day....well worth it.