Nice hotel but there are issues
Posted Sep 17, 2016
When we arrived at the hotel we were aware of the construction going on. This was not a problem until we were shown our 'partial ocean view' which consisted of looking out onto a dumpster! We told the front desk that we wanted another room, only to be told that there was not one available until the next day. Our first day of vacation was ruined because of this. The following day we were put into a beautiful room which we loved, but we should not have been placed in a room over looking the construction site in the first place.
Next point: the annoying, aggressive time share people! Of course we were ready for them, as we encounter them at most vacation resorts these days. We told them that under no circumstances would we ever buy a time share, were not going to their presentation, etc. However, they kept calling us and hassling us about it.
Also, we all woke up in the mornings with bug bites on us (four people in three different rooms.) This was AFTER the exterminators had fumigated the room....
Also, the housekeeping service was erratic - we never knew when the maids would come in and clean the room. We ended up washing the towels ourselves because we couldn't figure out their schedule.
Having said all of this, the complex is a beautiful place. The second room we had was perfect, with a great view of the ocean. The landscaping is spectacular and the pool was unique.There was also a nice gym and sauna. The hotel is right by the ocean with a walking path nearby.