Ratings based on 155 Verified Reviews

4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

Modern City Centre Hotel

Posted May 8, 2017
Santakos Best Western Kaunas is a centrally located hotel with a very modern interior. The reception staff was very helpful and pleasant during our stay, the four rooms we booked were generously sized and very clean and the breakfast was quite nice. The location right in the old town was convenient and the free on site parking was a plus. Overall the value for money was outstanding.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room, old hotel

Posted Feb 17, 2017
Great location, nice and big room, free parking. Poor breakfast, old building
5 out of 5
by A verified traveler

location perfect

Posted Nov 15, 2016 on Hotels
Great place to stay. Lots to see.
4 out of 5
by A verified traveler

Convenient and comfortable hotel

Posted Nov 9, 2016 on Hotels
The hotel was very comfortable and convenient, but the breakfast left a little to be desired
4 out of 5
by A verified traveler

Convenient to Old Town

Posted Oct 18, 2016 on Hotels
Room could have been cleaner. Missing light bulbs, soap etc., so changed rooms. Then some lights didn't work in the next room.
3 out of 5
by A verified traveler

Well located hotel - good value

Posted Sep 17, 2016 on Hotels
Spent just one night in Kaunas. The location of the hotel is convenient for sightseeing in the old town. The facilities were basic, dated and it lacks natural light. On the other hand, it is good value for money and the breakfast included is adequate. Staff were friendly and helpful.
5 out of 5
by David

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
5 out of 5
by Jason Cassar from Spalding In England.

Amazing location in kaunas old town.

Posted Apr 5, 2016 on Hotels
Great hotel suites, small pool ans noce sauna, 24 hour reception, very clean and comfortable, breakfast buffee with masses to pick from 1 minute away from the main street full or bars, restaurants, great night life, beautiful old buildings. would recommend.
4 out of 5
Recommended
for Couples
by Matthew W.

One night in Kaunas

Posted Mar 18, 2016 on Ebookers
Stayed in Kaunas for one night at the end of our trip. The best Western is looked at as one of the better hotels and judging by our stay that is correct. It is in a good enough location However there were some issues. The room was a good size, clean and well presented. It was advertised as a King bed room, but there were only 2 twins. It seems it is the same in every King room. There wasn't a good supply of coffee in the room but this was sorted with a quick phone call. Next the breakfast wasn't up to standards. We had stayed in the 3 star Ibis five days previous and the breakfast there was better with more choice. Finally the biggest issue for us. The staff were not very good. They weren't friendly, weren't very helpful, looked at us like we were an annoyance and generally didn't act how you would expect. In contrast the Ibis staff were very helpful, friendly and went out of their way for us. I would still recommend this hotel as it has a lot going for it but just be warned of the above issues.
4 out of 5
by Algirdas

Good location.

Posted Mar 10, 2016 on Hotels
Bar is dissapointing. Good breakfast. Didn't use any facilities so can't comment. Overall a nice hotel for good price in city centre yet in a quiet back street.