Location of hotel is excellent. Five minutes walk to restaurants and 10 minutes walk to central Kizikay area with shops etc. Some hotel rooms are like erotic fantasy rooms, not suitable for families. Bathrooms are open and baths have glass to separate from bedroom, with only a see through tassle curtain. So can see person in bath! Toilet and shower doors are also glass, which don’t close properly and can be seen through the sides. Hotel owner sits by pool every day because he is ill and receives medical treatment. Unfortunately he complained that the two children in our party (8 years and 10 years) we’re making too much noise in the pool. They were jumping off the pool edge (not diving), then swimming and splashing around .... which is normal for children to do in a pool. But he complained about the noise, so they swam silently but ended up coming out because they weren’t enjoying themselves. We specially booked the hotel because it had a pool. Customer relations lady (Sevin) was excellent, but the staff have their hands tied because hotel owner wanders around and controls everything. Hotel is due to be taken over by a large chain in the next few months and will take on their branding. But sadly the hotel owner will still be in charge! Food, location and staff were very good, but facilities disappointing especially for families.