Ratings based on 213 Verified Reviews

4.3 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

in the center

Posted Nov 17, 2017
Pros: the location
Location: shopping restaurants transport
very good location nice view of the city. The old city is few steps from the hotel. Shopping and transportation is closeby.
Comment from Hotel Management
Dec 28, 2017 by Nikoleta Kaneli, Assistant Hotel Manager, Hotel Management
Dear Guest, Thanks for your positive review. We are glad that you had a nice stay with us and particularly enjoyed our panoramic view to the city, as you found our central location so useful for your shopping and transport. We hope to see you again soon at an Airotel Hotel for another great hospitality experience. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great location in Kavala. Great breakfast

Posted Aug 21, 2017
Great location. Sea view room was beautiful. Very clean and large rooms for Europe standards. Beach nearby Tosca Beach and Ammolofoi Beach but you need to drive there with a car
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Good location with pleasant service and facilities

Posted Jul 31, 2017
Good location and level of service and cleanliness. I would recommend a stay here if visiting Kavala. We paid extra for a harbour view which maybe made it a little nicer!
Comment from Hotel Management
Aug 8, 2017 by nk, Hotel Management
Dear Bridget, Thank you for taking time in sharing your experience on your recent stay with us at the Airotel Galaxy Hotel. We are pleased to hear that you liked the hotel and have relaxed during your stay. I would also like to thank you for staying with us and certainly hope that you may enjoy another stay in one of our sea view rooms when traveling again to Kavala. Best regards, Nikoleta Kaneli Assistant Hotel Manager
5 out of 5
by Vlad Damian

This traveler left a rating score only Posted Jul 23, 2017 on Hotels
5 out of 5
by Cheryl

Posted Jul 9, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017 by Thodoris, Hotel Management
Dear guest Thank you for staying with us. We appreciate your kind feedback and we hope to see you again very soon in one of Airotel Hotels around Greece. Sincerely, Evgenios Vassilikos General Manager of Airotel Group of Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Nice hotel, busy congested area

Posted Jul 2, 2017 on Orbitz
Location: within walking distance of Roman Aqueduct, fortress, and other ruins. Within driving distance of Philippi archaeological site.
Small private parking lot, on street parking difficult to find. Nice views from rooms and 7th floor restaurant. Outstanding breakfast, wide variety and good quality. Nice room with large bathroom and had an actual bathtub. Very nice stay.
Comment from Hotel Management
Jul 6, 2017 by Evgenios Vassilikos General Manager of Airotel , Hotel Management
Dear Jessie, Thank you for letting us know about your perfect stay at Airotel Galaxy! We are delighted to know that you enjoyed our Greek traditional breakfast, magnificent views, room and prime location. We hope to welcome you again in one of Airotel properties around Greece for another great experience. Sincerely, Evgenios Vassilikos General Manager of Airotel Group of Hotels
3 out of 5
by Aleksandrina

Posted Jun 9, 2017 on Hotels
The guy at the reception was mean. The hotel doesn't have fee parking, the cleaning lady didn't give us clean cups every day. The bath tub was filling up with water when we were taking showers, we did go to make a complaint- but nobody fixed it. They don't speak English as well - so the communication was terrible.
Comment from Hotel Management
Jun 13, 2017 by Thodoris, Hotel Management
Dear Alexandrina, I would like to thank you for taking the time to share your experience and for choosing to stay at Airotel Galaxy. I am deeply disappointed that we did not meet your expectations mostly because our colleagues did not make you feel welcomed. Concerning my colleagues, they already have been informed about your comments, which certainly does not represent the way Airotel staff are trained to treat our guests. About the bath tub, I have already informed the related department to make the appropriate repairs and asked details of what really happened so they didn’t take immediate action. Let me inform you that we have free parking space which is unfortunately limited but we always help by making the best possible suggestions and giving directions. I remain at your entire disposal for more details and I hope that you will give us a second chance to show you our true professionalism and services. Sincerely, Evgenios Vassilikos General Manager or Airotel Group of Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel close to every thing

Posted Jun 6, 2017
We were in kavala for wedding and stayed for five nites , Hotel is well on the sea view location and close to everything.
Comment from Hotel Management
Jun 8, 2017 by Evgenios Vassilikos General Manager of Airotel , Hotel Management
Dear Prit, Thank you for this 5-star review! We are thrilled to know you had a perfect experience with us being able to enjoy our strategic location and wonderful views. Hope that one of Airotel Hotels throughout Greece will be your choice again for another perfect stay! Sincerely, Evgenios Vassilikos General Manager of Airotel Group of Hotels
4 out of 5
by Ugur

Great location

Posted Apr 15, 2017 on Hotels
The location is just in the middle of the city, and offering free parking for 10-15 cars. The breakfast is serving roof top which has an amazing view. We stayed in a room at 6th floor with city view, it was noisy at night. A room with sea view will be better option to stay.
Comment from Hotel Management
May 12, 2017 by Thodoris, Hotel Management
Dear Ugur, thank you for choosing to stay at Airotel Galaxy during your trip to Kavala and for sharing your feedback. We’re glad to know that our Greek traditional breakfast with our wide view was such a pleasant experience. We hope to welcome you again in the future and in one of Airotel Hotels around Greece and provide you with a perfect hospitality experience. Sincerely, Evgenios Vassilikos General Manager of Airotel Group of Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Apr 4, 2017 on Orbitz
friendly staff, perfect location, excellent breakfast,awesome view, decent price. recommended.
Comment from Hotel Management
May 12, 2017 by Evgenios Vassilikos General Manager of Airotel , Hotel Management
Dear Valentin, We're thrilled to read that you’re recommending our property! Thank you for taking the time to share your feedback. We appreciate your kind comments for our team members, prime location, view and Greek traditional breakfast. I look forward to welcoming you again in one of Airotel Hotels. Sincerely, Evgenios Vassilikos General Manager of Airotel Group of Hotels